Quickie Q700-UP M / Q700MRecalls & reported problems

Summary

The FDA's MAUDE database contains 11 adverse event reports that list this exact device (DI 00016958059793), received between Jul 2, 2021 and May 6, 2026 — classified as 7 injuries, 4 malfunctions.

The most frequently reported specific device problem is “Use of Device Problem” (3 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Recent adverse event reports

The 11 most recent of 11 reports, in the reporter's own words as published by the FDA.

• InjuryMay 6, 2026Use of Device Problem

  THE END USER REPORTED THAT WHILE OPERATING THE POWER WHEELCHAIR AND UTILIZING THE CTRL+5/CA-5 MODULE TO CHARGE A PERSONAL HEART MONITOR DEVICE, SMOKE AND HEAT WERE OBSERVED FROM THE CHARGING AREA AND CONNECTED CABLE. THE USER ALLEGED A BURN INJURY TO THE RIGHT PALM REQUIRING HOSPITAL TREATMENT. THE DEALER REPORTED THAT THE CHARGING ACCESSORY HAD REPORTEDLY BEEN USED ROUTINELY SINCE DELIVERY OF THE CHAIR. A REPLACEMENT CA-5 MODULE WAS PREVIOUSLY INSTALLED UNDER WARRANTY. A FIELD REVIEW AND VISUAL INSPECTION OF THE RETURNED COMPONENT WERE PERFORMED BY THE SALES REPRESENTATIVE/DEALER. NO VISIBLE MELTING, DEFORMATION, OR EXTERNAL SIGNS OF OVERHEATING WERE OBSERVED ON THE CA-5 MODULE. THE SPECIFIC CHARGING CABLE AND CONNECTED ACCESSORY INVOLVED IN THE EVENT WERE NOT AVAILABLE FOR EVALUATION. PHOTOGRAPHS OF THE COMPONENT WERE OBTAINED AND ATTACHED TO THE COMPLAINT FILE. INVESTIGATION REMAINS ONGOING TO ASSESS THE RELATIONSHIP BETWEEN THE REPORTED EVENT, ACCESSORY USAGE, AND DEVICE PERFORMANCE.

  Patient problems: Burn(s); Full thickness (Third Degree) Burn

  MAUDE report 25094257 ↗
• InjuryApr 14, 2026Adverse Event Without Identified Device or Use Problem

  ON MARCH 18, 2026, THE DEALER WAS REPORTED THAT THE END USER WAS ON MOBILITY CHAIR AND WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WHILE THE CLIENT WAS OPERATING THE CHAIR. THE CHAIR WAS DEEMED NON-REPAIRABLE AND WILL BE DISPOSED OF. A REPLACEMENT CHAIR QUOTE (REF: (B)(4) HAS BEEN PROCESSED. THE MALE CLIENT SUSTAINED INJURIES, INCLUDING A FRACTURED LEFT HAND. ADDITIONAL PATIENT DETAILS (AGE, HEIGHT, AND WEIGHT) ARE PENDING FROM THE DEALER.

  Patient problems: Bone Fracture(s)

  MAUDE report 24872635 ↗
• InjuryFeb 26, 2026Use of Device Problem

  EMAIL FROM END USER SUBMITTED INTO SUNRISE WEBSITE EMAIL SYSTEM. 12-22. WEB SYSTEM WAS DOWN AT THE TIME AND DID NOT COME BACK ONLINE UNTIL 1-9. WEB SYSTEM PROCESSED THE EMAIL ON 1-9 AND PROCESSING COMPLAINT THAT WAS RECEIVED. CONTACTED (B)(6). HE IS IN TOUCH WITH THE VA AND HAS APT WITH VA TODAY AT 1PM. CLAIMED THE END USER HAD A 3" WIDE 1 1/2" TALL WOUND IN HIS BACK THAT HE CLAIMS HE HAD DR LOOK AT ON (B)(6) 2026 AND TREATMENT WILL CONTINUE.TREATMENT DONE AT (B)(6) MEDICAL CENTER. CHAIR PROVIDED FROM VA (B)(6). THERE IS A METAL AREA IN LOWER AREA OF BACKREST THAT THE USER DID NOT FEEL BECAUSE HE DOESNT HAVE FEELING SO HE DIDNT REALIZE WAS TOUCHING HIM BUT CLAIMS IS POKING HIM. HE HAS NOW ADDED PADDING TO THE AREA HE CLAIMS WAS PRESSING TO HIS SKIN FOR NOW BUT CLAIMS THERE WAS NO PADDING ON THIS AREA AND IT WAS IN LOWER BACK AREA THAT HE CLAIMS NO PADDING HAD CREATED THE ISSUE. HE WAS NOT ABLE TO PROVIDE PICTURES AT THIS TIME BUT HAD SAID HE COULD POSSIBLY LATER. HE IS ON HIS WAY TO AN APT AT THE VA TODAY AND POSSIBLE VA COULD TAKE PICTURES. CONTACTED THE SUNRISE SALES MANAGER FOR (B)(6) AREA AND SALES MANAGER WILL CHECK WITH VA AND CAN ALSO FOLLOW UP WITH THE CLIENT TO SEE THE CHA

  Patient problems: Bruise/Contusion; Pain; Pressure Sore/Ulcer

  MAUDE report 24456328 ↗
• InjuryOct 27, 2025Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PER CLIENT, ON (B)(6) 2025 HE WAS CROSSING THE STREET TO GET ON THE BUS AND GOT HIT BY A CAR ON HIS RIGHT SIDE, HE WAS THROWN OUT OF CHAIR ON TO STREET, THE CAR STOPPED SINCE COULD NOT GO OVER CHAIR, PER CLIENT, THE CHAIR SAVED HIS LIFE, CLIENT FRACTURES RIGHT SIDE RIBS, AND HURT HIS HEAD AND TEETH SINCE HE HIT THE ROAD WHEN HE FELL, STILL GETTING MEDICAL CARE. THE RIGHT ARM OF CHAIR WAS DAMAGED.

  Patient problems: Bone Fracture(s); Fall; Limb Pain

  MAUDE report 23388207 ↗
• InjuryMay 13, 2022Device Difficult to Maintain; Device Difficult to Maintain

  THE END USER'S SPOUSE REPORTS THAT THE POSITIONING BELT FOR THE WHEELCHAIR BROKE AND WHILE TRAVELING DOWN A SLIGHT RAMP, THE PATIENT ALLEGEDLY FELL FORWARD AND SUSTAINED A BLACK EYE AND A LACERATION ABOVE THE EYEBROW THAT REQUIRED STITCHES. THE END USER HAD AN X-RAY AND CT SCAN DONE WHICH REPORTEDLY CONFIRMED NO BROKEN BONES OR ANYTHING UNUSUAL. THE RIGHT SIDE OF THE POSITIONING BELT WAS PREVIOUSLY DETACHED AND THE LEFT SIDE HAD FRAYING, BUT WAS NOT BROKEN. THE SPOUSE REPORTS THAT THEY ARE CURRENTLY USING A GAIT BELT TO SECURE THE END USER IN HIS WHEELCHAIR.

  Patient problems: Fall; Laceration(s); Unspecified Eye / Vision Problem

  MAUDE report 14399381 ↗
• InjuryMay 12, 2022Use of Device Problem; Use of Device Problem

  DEALER REPORTS THAT THE END USER ALLEGEDLY SUSTAINED TWO SEPARATE INJURIES ON TWO SEPARATE DAYS: CHAIR SEEMINGLY TIPPED SIDEWAYS WITH END USER IN IT BY THE FRIDGE IN HER APARTMENT. THE END USER REPORTEDLY HAS NO MEMORY OF HOW THE INCIDENT OCCURRED AND RECEIVED 3 FRACTURED RIBS DURING THE EVENT. THE END USER TILTED BACKWARDS AND HER LEFT LEG ALLEGEDLY CAUGHT THE TABLE SHE WAS APPROACHING, PRODUCING A LACERATION THAT NEEDED MEDICAL INTERVENTION, LEADING TO THE PATIENT RECEIVING 25 STITCHES. THE DEALER IS RECOMMENDING HAVING THE CLIENT REASSESSED ON HER MEDICAL CONDITION AND WHETHER THE CHAIR SHE IS USING IS THE RIGHT FIT DUE TO COGNITIVE AND MEMORY ISSUES. CLIENT IS CONFINED TO USER HER WHEELCHAIR THE ENTIRE DAY AND CONTINUES TO USE THE WHEELCHAIR IN QUESTION TO THIS DAY.

  Patient problems: Bone Fracture(s); Laceration(s)

  MAUDE report 14379260 ↗
• InjuryApr 28, 2022Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DEALER REPORTED THAT THE PATIENT WAS TRANSPORTING INTO THE VAN BY A LIFT. WHEN THE PATIENT WAS FULLY IN THE VAN, THE DRIVER PUT THE LIFT BACK TO THE GROUND. THE PATIENT DECIDED TO REVERSE AND THE DRIVER WAS UNABLE TO RAISE THE LIFT BACK UP FAST ENOUGH, AND THAT'S WHEN THE CHAIR FELL OUT OF THE VAN. ACCORDING TO THE CAREGIVER, THE PATIENT ALLEGEDLY SUSTAINED TWO BROKEN RIBS AND A HEAD INJURY.

  Patient problems: Bone Fracture(s); Head Injury

  MAUDE report 14245987 ↗
• MalfunctionMar 12, 2022Improper or Incorrect Procedure or Method; Improper or Incorrect Procedure or Method

  DEALER CALLED IN AND STATED END USER WAS LEANING ON THE LEFT SIDE ARMREST TO PULL UP THEIR PANTS AND THE ARMREST SNAPPED. THE END USER ALLEGEDLY FELL OUT OF CHAIR ONTO THE FLOOR CAUSING SHOULDER AND NECK PAIN.

  Patient problems: Fall

  MAUDE report 13744418 ↗
• MalfunctionOct 1, 2021No Apparent Adverse Event; No Apparent Adverse Event

  END USER CALLED SUNRISE MEDICAL CUSTOMER SERVICE ON (B)(6) 2021 TO COMPLAIN THAT SHE HAS MULTIPLE ISSUES WITH THIS CHAIR. NO INJURIES REPORTED. THESE COMPLAINTS INCLUDE: (1) MOTORS ON HER CHAIR ARE "TOO HOT TO TOUCH", SHE STATED THAT SHE IS AFRAID THAT THE MOTORS WILL "CATCH HER HOUSE ON FIRE." (2) SHE CLAIMED THAT SHE WAS "SUPPOSED TO HAVE TWO JOYSTICK MOUNTS (LEFT AND RIGHT), BUT LEFT JOYSTICK MOUNT WAS NOT INSTALLED UNTIL (B)(6) OF 2021. (3) SHE CLAIMS THAT THE DEALER HAS HAD TO REPLACE HER BATTERIES "4 TIMES WITH DIFFERENT TYPES OF BATTERIES." (4) SHE CLAIMS THAT THE BATTERY CHARGER HAD TO BE REPLACED. (5) MOTORS WERE ALSO REPLACED IN (B)(6) 2021 (ORDER NO. (B)(4)).

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12562915 ↗
• MalfunctionAug 28, 2021Insufficient Device Problem Information; Insufficient Device Problem Information

  DEALER OBTAINED REPORT FROM END USER CLAIMS THAT THE GAS STRUT JAMMED ON THEIR Q700M POWER WHEELCHAIR. VIA THE DEALER, THE END USER "LAUNCHED OUT OF THE CHAIR." THE CHAIR FELL, THE CHAIR FELL AND END USER WAS INJURED. THERE WAS NO DESCRIPTION OF INJURY PROVIDED, NOR OF STATUS OF THE CHAIR'S CONDITION. DEALER REFUSED TO PROVIDE CONTACT INFORMATION TO END USER TO ASCERTAIN LEVEL OF INJURIES NOR DESCRIPTION OF EVENTS OR EVEN END USER INFORMATION (HEIGHT, WEIGHT, AGE, ETC.).

  Patient problems: Fall

  MAUDE report 12381225 ↗
• MalfunctionJul 2, 2021Break; Break

  END USER WAS IN HIS ROOM SITTING AT A DESK WHEN HE CLAIMS THAT THE ARM REST BROKE AND HE HIT HIS FACE ON THE DESK. NO FURTHER DETAILS WERE PROVIDED. IT IS UNCLEAR WHAT THE END USER WAS DOING WHEN THE ARM REST BROKE. THE PRODUCT WAS SIX MONTHS OLD WHEN THE ARM REST BROKE. NO MEDICAL ATTENTION WAS SOUGHT. THE END USER SENT IN PICTURES THAT SHOWED AN ABRASION ON THE UPPER LEFT FOREHEAD. THIS ABRASION DID NOT REQUIRE SUTURES AND HE DID NOT SEEK MEDICAL ATTENTION. ADDITIONAL INVESTIGATION IS ONGOING AND A SUPPLEMENTAL REPORT WILL BE FILED, SHOULD NEW INFORMATION BE BROUGHT TO LIGHT AT THAT TIME.

  Patient problems: Abrasion

  MAUDE report 12108628 ↗