Homedics SP-6HJA-2Recalls & reported problems
Smart Home Branch of Zhangzhou Easepal Industrial Corporation · Shiatsu body massager with heat · Class 1
Data updated Oct 18, 2026 from official FDA records · Editorial policy
- Adverse event reports
- 4
- Deaths reported
- 0
- Injuries reported
- 4
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 4 adverse event reports that list this exact device (DI 00031262107145), received between Feb 2, 2023 and Apr 13, 2023 — classified as 4 injuries.
The most frequently reported specific device problem is “Insufficient Device Problem Information” (2 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.
Most reported problems
Device problems
- Adverse Event Without Identified Device or Use Problem2
- Insufficient Device Problem Information2
Patient problems
- Partial thickness (Second Degree) Burn3
- Burn(s)1
- Hair Loss1
Recent adverse event reports
The 4 most recent of 4 reports, in the reporter's own words as published by the FDA.
InjuryApr 13, 2023Insufficient Device Problem Information; Insufficient Device Problem Information
WE RECEIVED THE FEEDBACK FROM IMPORTER ON (B)(6) 2023 ABOUT THE EVENT SAID THAT ONE CONSUMER ALLEGED THAT THE MASSAGER OVERHEATED AND BURNED THE SKIN OFF HER BACK AND SCALP AND BURNED OUT HER HAIR.
Patient problems: Partial thickness (Second Degree) Burn
MAUDE report 16740002 ↗InjuryMar 31, 2023Insufficient Device Problem Information; Insufficient Device Problem Information
WE RECEIVED THE FEEDBACK FROM IMPORTER ON 03-FEB-2023 ABOUT THE EVENT SAID THAT ONE CONSUMER ALLEGED THEY GOT 2ND DEGREE BURNS WITH SKIN PEELED OFF HER BACK. THE END USER ALLEGED THEY PURCHASED OUR PRODUCT ON THE 12-DEC-2022 AND WOKE UP ON (B)(6) 2022 WITH THE BURNS.
Patient problems: Partial thickness (Second Degree) Burn
MAUDE report 16655810 ↗InjuryFeb 21, 2023Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem
THE END USER CLAIMED THE FOLLOWING: "I WANTED TO REPORT HOW DISSATISFIED WITH YOUR HOMEDICS NECK AND BACK HEATED MASSAGER FROM WALMART. THE MASSAGER OVERHEATED AND BURNED THE SKIN OFF MY BACK AND SCALP AND BURNED OUT MY HAIR. I HAVE PLENTY OF PICTURES AND PROOF OF INJURY AND HOW YOUR PRODUCT CAUSED IT. I HAVE RETAINED A LAWYER AND WILL BE FILING A LAWSUIT FOR MY PAIN AND SUFFERED. PRODUCT DEFECT. PERSONAL INJURY WITH 98% CHANCE OF WINNING. I'M VERY DISAPPOINTED BUT NOT ANGRY. JUST EMOTIONAL. I HAD BEEN GROWING MY HAIR FOR YEARS..."
Patient problems: Burn(s); Hair Loss
MAUDE report 16410248 ↗InjuryFeb 2, 2023Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem
CONSUMER ALLEGATION: "SAID SHE GOT 2ND DEGREE BURNS. SAID SKIN PEELED OFF HER BACK. IT BURNED THROUGH HER CLOTHES. HAD BLACK BURNS. CALLING TO INFORM AND MAKE US AWARE. SAID PURCHASED ON THE 12TH AND WOKE UP ON 13TH WITH BURNS. OFFERED LABEL TO RETURN IT FOR TESTING. CONSUMER SAID SHE ISNT SURE... SAID MAYBE SHE SHOULD CONTACT AN ATTORNEY. SAID THIS ISEXTREMELY UPSETTING. HAS CAUSED A LOT OF PAIN. A LOT OF SUFFERING."
Patient problems: Partial thickness (Second Degree) Burn
MAUDE report 16288102 ↗
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- Thermage TTNS3.00E4-900Solta Medical · Massager, Therapeutic, Electric9 reports
- THERMAGE FLX TT4.00F6-600Solta Medical · Massager, Therapeutic, Electric8 reports
Sources and updates
- Device record: FDA GUDID, file dated Oct 13, 2026 · View this device in AccessGUDID ↗
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026 · each report above links to its original FDA record
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 18, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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