CVS Health TMLRecalls & reported problems

Summary

The FDA's MAUDE database contains 4 adverse event reports that list this exact device (DI 00050428279717), received between Aug 19, 2020 and May 11, 2021 — classified as 4 malfunctions.

The most frequently reported specific device problem is “Material Fragmentation” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 4 most recent of 4 reports, in the reporter's own words as published by the FDA.

• MalfunctionMay 11, 2021Defective Device

  CONSUMER STATED THAT THEY WERE UNHAPPY WITH THE ITEM PURCHASED/CVS HEALTH EASY FLEX TOTAL POWER(ELECTRONIC TOOTHBRUSH)/EVERY TIME THE CUSTOMER BRUSHED THEIR TEETH, ONE OR TWO BRISTLES WOULD FALL OFF IN THEIR MOUTH/CUSTOMER. 2 BRUSH HEADS OUT OF THE 3PK HAD BRISTLES FALLING OUT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 11807600 ↗
• MalfunctionMay 10, 2021Detachment of Device or Device Component

  CONSUMER STATED THAT THEY WERE UNHAPPY WITH THE ITEM PURCHASED/(B)(6) HEALTH EASY FLEX TOTAL POWER(ELECTRONIC TOOTHBRUSH)/EVERY TIME THE CUSTOMER BRUSHED THEIR TEETH, ONE OR TWO BRISTLES WOULD FALL OFF IN THEIR MOUTH/CUSTOMER. 2 BRUSH HEADS OUT OF THE 3PK HAD BRISTLES FALLING OUT.

  Patient problems: Insufficient Information

  MAUDE report 11801468 ↗
• MalfunctionMay 10, 2021Material Fragmentation

  CONSUMER STATED THAT THEY WERE UNHAPPY WITH THE ITEM PURCHASED/CVS HEALTH EASY FLEX TOTAL POWER(ELECTRONIC TOOTHBRUSH)/EVERY TIME THE CUSTOMER BRUSHED THEIR TEETH, ONE OR TWO BRISTLES WOULD FALL OFF IN THEIR MOUTH/CUSTOMER. 2 BRUSH HEADS OUT OF THE 3PK HAD BRISTLES FALLING OUT

  Patient problems: Insufficient Information

  MAUDE report 11801037 ↗
• MalfunctionAug 19, 2020Material Fragmentation

  CONSUMER STATED "I BOUGHT THE PACKAGE OF 3 REPLACEMENT BRUSH HEADS BUT IT WAS ABOUT 8-10 MONTHS AGO, AND I USE IT DAILY. YESTERDAY WHILE BRUSHING I NOTICED A FOREIGN OBJECT IN THE BACK OF MY MOUTH. I TRIED TO COUGH IT UP TO REMOVE IT BUT WAS UNABLE TO DO SO AND STARTED TO GAG ON IT. IT SEEMED TO GO FURTHER AND FURTHER BACK IN MY THROAT AND I FEARED THAT I WOULD SWALLOW IT. OR WORSE, THAT IT WOULD GET INTO MY LUNGS (I AM ASTHMATIC). AFTER ABOUT 5 MINUTES OF THIS COUGHING AND GAGGING I WAS ABLE TO REMOVE IT TO FIND THAT IT WAS ONE OF THE FOUR SMALL BLACK RUBBERY FLAPS THAT ARE PRESENT ON THE HEAD. I MATCHED IT TO MINE BECAUSE I FOUND THAT IT HAD ONLY THREE OF THESE FLAPS REMAINING. I HAVE NOT SOUGHT ANY MEDICAL TREATMENT."

  Patient problems: Foreign Body In Patient

  MAUDE report 10425516 ↗