Clear Care Clear Care 12oz (UDI 00300650363396)Recalls & reported problems
Alcon Laboratories, Inc. · Clear Care Plus with Hydra Glide Cleaning & Disinfecting Solution 12 oz · Class 2
All models of Clear Care (5)
Data updated Oct 18, 2026 from official FDA records · Editorial policy
- Adverse event reports
- 2
- Deaths reported
- 0
- Injuries reported
- 2
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 2 adverse event reports that list this exact device (DI 00300650363396), received between Jun 25, 2024 and Dec 26, 2025 — classified as 2 injuries.
The most frequently reported specific device problem is “Improper Chemical Reaction” (2 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.
Reports received per month
Most reported problems
Device problems
- Improper Chemical Reaction2
- Appropriate Device Problem Term/Code Not Available1
- Improper or Incorrect Procedure or Method1
- Product Quality Problem1
Patient problems
- Caustic/Chemical Burns2
- Eye Irritation2
- Blurred Vision1
- Burning Sensation1
- Corneal Scar1
- Excessive Tear Production1
- Eye Burn1
- Eye Pain1
Recent adverse event reports
The 2 most recent of 2 reports, in the reporter's own words as published by the FDA.
InjuryDec 26, 2025Product Quality Problem; Improper Chemical Reaction; Appropriate Device Problem Term/Code Not Available; Product Quality Problem; Improper Chemical Reaction; Appropriate Device Problem Term/Code Not Available
AS INITIALLY REPORTED BY A NON-HEALTHCARE PROFESSIONAL, STATING THAT THE CONSUMER EXPERIENCED REPEATED CHEMICAL BURNS, EYE INJURY, SEVERE BURNING, AND DISCOMFORT AFTER WEARING CONTACT LENSES IN BOTH EYES, DESPITE STRICTLY FOLLOWING ALL DIRECTIONS FOR USE WITH THE LENS CARE SOLUTION. ALTHOUGH THE PRODUCT HAS BEEN TRUSTED FOR DECADES, THE CONSUMER STATED THAT RECENT FAILURES ARE UNACCEPTABLE AND DANGEROUS, NOTING THAT THE DISC DOES NOT FUNCTION PROPERLY AND THAT THESE ISSUES HAVE DISRUPTED DAILY ACTIVITIES. THE PROBLEM OCCURRED MULTIPLE TIMES ACROSS SEVERAL CASES. AT THE TIME OF REPORTING, NO MEDICAL INTERVENTION HAD BEEN SOUGHT. THE CURRENT STATUS OF THE CONSUMER¿S EYE WAS SYMPTOMS CONTINUING AT THE TIME OF THIS REPORT. ADDITIONAL INFORMATION HAS BEEN REQUESTED BUT NOT YET RECEIVED. UPON FOLLOW UP INFORMATION IT WAS REPORTED THAT CONSUMER EXPERIENCED ISSUES AFTER THE CHANGE IN THE NEW LENS CASE DESIGN.
Patient problems: Burning Sensation; Caustic/Chemical Burns; Eye Irritation
MAUDE report 23894751 ↗InjuryJun 25, 2024Improper or Incorrect Procedure or Method; Improper Chemical Reaction; Improper or Incorrect Procedure or Method; Improper Chemical Reaction
AS INITIALLY REPORTED BY CONSUMER STATING THAT SHE BURNED THEIR RIGHT EYE EVEN AFTER USING THE CONTACT LENS CARE SOLUTION AS PER THE INSTRUCTIONS OF THE PRODUCT. CONSUMER ALSO HURT HER RIGHT EYE, TEARING AND EXPERIENCED RED EYES FOR TWO DAYS DUE TO NON-NEUTRALIZATION OF CONTACT LENS CARE SOLUTION EVEN THOUGH LENSES WERE KEPT IN CONTACT LENS CARE SOLUTION FOR TEN HOURS FOR NEUTRALIZATION. LATER DURING THE FOLLOW CONSUMER PROVIDED FURTHER INFORMATION STATING THAT HER RIGHT EYE DOES NOT HURT ANY MORE BUT HAS BLURRY VISION IN THE MIDDLE OF THE EYE DUE THE PREVIOUS BURN THAT HAPPENED FROM THE CONTACT LENS CARE SOLUTION. CONSUMER AGAIN DURING THE OTHER FOLLOW UP PROVIDED THE INFORMATION THAT THERE WAS SCARRING THAT IS PRESENT IN HER RIGHT EYE WHICH OBSTRUCTS HER VISION. CONSUMER HAS SCHEDULED APPOINTMENT WITH AN EYE SPECIALIST FOR THE SYMPTOMS. THE CURRENT EYE STATUS IS SYMPTOMS CONTINUING AT THE TIME OF THIS REPORT. ADDITIONAL INFORMATION CANNOT BE OBTAINED AS THE CONSUMER DOES NOT WANT TO BE CONTACTED AGAIN.
Patient problems: Blurred Vision; Caustic/Chemical Burns; Corneal Scar; Excessive Tear Production; Eye Burn; Eye Irritation; Eye Pain; Red Eye(s)
MAUDE report 19603226 ↗
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- Clear Care Clear Care 2x12ozAlcon Laboratories, Inc. · Accessories, soft lens products4 reports
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- COMPLETE 93504LCAHZJohnson & Johnson Surgical Vision, Inc. · Accessories, soft lens products4 reports
Sources and updates
- Device record: FDA GUDID, file dated Oct 13, 2026 · View this device in AccessGUDID ↗
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026 · each report above links to its original FDA record
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 18, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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