Walgreens 490530Recalls & reported problems

Summary

The FDA's MAUDE database contains 22 adverse event reports that list this exact device (DI 00311917203065), received between Feb 5, 2020 and Sep 30, 2026 — classified as 2 injuries, 20 malfunctions.

The most frequently reported specific device problem is “Fracture” (6 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Most reported problems

Recent adverse event reports

The 22 most recent of 22 reports, in the reporter's own words as published by the FDA.

• MalfunctionSep 30, 2026Activation Failure

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50952432 ↗
• MalfunctionSep 30, 2026Damaged Thread

  It was reported that the threaded insert for one of the rear legs is stripped, customer states the knob will not stay tightened down because of this. Customer swapped various knobs and none of them tighten.

  Patient problems: Fall

  MAUDE report 50947016 ↗
• MalfunctionSep 30, 2026Unstable

  It was reported that "when to unlock it from locked and it flopped" and "Rollator hand brake lever is just floppy not staying firm in its place."

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50944869 ↗
• MalfunctionSep 29, 2026Material Twisted/Bent

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50937110 ↗
• MalfunctionSep 24, 2026Fracture

  It was reported that the push button on the walker "broke off".

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50889361 ↗
• MalfunctionSep 23, 2026Fracture

  It was reported that the brake broke and she called the store and we offered an exchange even though it was past the 30 day mark. She has called again with the same issue.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50872668 ↗
• MalfunctionSep 23, 2026Fracture

  It was reported that one of the hand brakes have broken off of the rollator, its the right hand brake - customer states its the brake cable itself that has snapped.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50871459 ↗
• MalfunctionSep 23, 2026Fracture

  It was reported that the Front right wheel cracked while using.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50871134 ↗
• MalfunctionSep 23, 2026Fracture

  It was reported that "The four knob was broken when I pulled it out the box brand new, knob came defective."

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50867413 ↗
• MalfunctionAug 13, 2026Loose or Intermittent Connection; Incomplete or Missing Packaging

  It was reported that the customer informed she lost the knob on the left side of the rollator. Customer informed over time they knobs on both side come loose after a week.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50236607 ↗
• MalfunctionAug 11, 2026Loose or Intermittent Connection

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50201835 ↗
• MalfunctionAug 10, 2026Material Separation

  It was reported that the Thread us coming apart from the back wheels (Spliting apart).

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50196594 ↗
• MalfunctionAug 10, 2026Break

  It was reported that the bearings have fallen apart on the rear wheels.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50195552 ↗
• MalfunctionAug 10, 2026Break

  It was reported that hand breaks does not work. She called in for update, the brake cable snapped.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50194689 ↗
• MalfunctionAug 10, 2026Incomplete or Missing Packaging; Naturally Worn

  It was reported that rollator two wheels in front are starting to have the plastic composite that makes it up peel off from using it as intended, also left handlebar adjustment knob is also missing.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50193855 ↗
• MalfunctionAug 10, 2026Break

  It was reported that the rubber on the back wheels is coming off so the brake is not holding.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50193779 ↗
• MalfunctionAug 10, 2026Fracture; Loose or Intermittent Connection

  It was reported that one of the rear wheel bearings keep falling off of the wheel also stated one of the triangular knobs for a front wheel/leg keeps falling off. Customer stated the internal threading insert is stripped, the knob is in good condition.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50192569 ↗
• MalfunctionAug 7, 2026Material Separation

  It was reported that the right brake cable on the rollator disconnected from the brake assembly.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50184045 ↗
• MalfunctionAug 7, 2026Break

  It was reported that the leg broke and now I cant use it. L front wheel assembly is damaged.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50181314 ↗
• MalfunctionAug 7, 2026Material Separation

  It was reported that she was at the train station today when using the rollator and the wheel came off has she was rolling across a grate in the street. no injuries , she managed to hold on to the rail and didn't fall.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50179087 ↗
• InjuryDec 28, 2021Loose or Intermittent Connection

  IT WAS REPORTED THAT THE LEFT BACK WHEEL WAS LOOSE AND THE END USER LOST HER BALANCE RESULTING IN A FALL THAT CAUSED A FRACTURE TO THE RIGHT HUMOROUS AND REQUIRED SURGICAL INTERVENTION.

  Patient problems: Limb Fracture

  MAUDE report 13101122 ↗
• InjuryFeb 5, 2020Unintended Movement

  IT WAS REPORTED THAT THE ROLLATOR BRAKES DISENGAGED AND THE END-USER EXPERIENCED A FALL.

  Patient problems: Bone Fracture(s); Fall

  MAUDE report 9671579 ↗