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SoftHeat HP750V1Recalls & reported problems

Kaz USA, Inc. · Electric Heat Pad, MaxHeat by Softheat, 12" x 15", 4 heat settings, 60 minute auto shut-off, moist heat. · Class 2

Data updated Oct 16, 2026 from official FDA records · Editorial policy

Adverse event reports
1
Deaths reported
0
Injuries reported
1
Recalls naming it
0

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 00328785000153), received between Aug 7, 2020 and Aug 7, 2020 — classified as 1 injury.

The most frequently reported specific device problem is “Use of Device Problem” (1 report).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Most reported problems

Device problems

  • Use of Device Problem1

Patient problems

  • Full thickness (Third Degree) Burn1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • InjuryAug 7, 2020Use of Device Problem; Use of Device Problem

    A CONSUMER STATED THAT SHE HAD ALLEGEDLY RECEIVED THIRD DEGREE BURNS ON HER RIGHT HIP WHILE USING A HEATING PAD, AND MEDICAL ATTENTION WAS SOUGHT FOR HER INJURIES. THE CONSUMER STATED THAT THIS INCIDENT OCCURRED WHILE SHE WAS SLEEPING WITH THE HEATING PAD, AND SHE BELIEVES THAT THE AUTOMATIC SHUT-OFF MALFUNCTIONED. THE INSTRUCTIONS FOR PROPER USE CLEARLY STATE "DO NOT USE WHILE SLEEPING", AND "THIS HEATING PAD IS INTENDED FOR USE ON TOP OF YOUR BODY. DO NOT SIT OR LIE ON TOP OF THE HEATING PAD. NEVER PLACE PAD BETWEEN YOURSELF AND CHAIR, SOFA, BED OR PILLOW." KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

    Patient problems: Full thickness (Third Degree) Burn

    MAUDE report 10380248 ↗

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Sources and updates

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