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Natus 008043Recalls & reported problems

Xltek · TrexHD Head Box · Class 2

Data updated Oct 13, 2026 from official FDA records · Editorial policy

Adverse event reports
5
Deaths reported
0
Injuries reported
0
Recalls naming it
0

Summary

The FDA's MAUDE database contains 5 adverse event reports that list this exact device (DI 00382830015639), received between May 5, 2023 and Sep 24, 2026 — classified as 5 malfunctions.

The most frequently reported specific device problem is “Loss of Data” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 2 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 1 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 1 reportsOct 2026: 0 reports2024202520262
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Loss of Data2
  • Battery Problem1
  • Data Problem1
  • Electromagnetic Interference1
  • Failure to Back-Up1

Patient problems

  • No Clinical Signs, Symptoms or Conditions5

Recent adverse event reports

The 5 most recent of 5 reports, in the reporter's own words as published by the FDA.

  • MalfunctionSep 24, 2026Battery Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50880713 ↗
  • MalfunctionJun 8, 2026Failure to Back-Up; Data Problem

    TREX HD HEADBOX-REFURB - 24-HOUR AMBULATORY EEG [ELECTROENCEPHALOGRAM] TEST RETURNED FOR DISCONNECT AND ONLY 3 MINUTES OF DATA ABLE TO BE UPLOADED. IT WAS CONFIRMED THE BOX MALFUNCTIONED AND ONLY 3 OF THE 24 HOURS OF DATA RECORDED. BOX TAKEN OUT OF SERVICE AND BMDI [BEDSIDE MEDICAL DEVICE INTERFACE] TICKET PLACED. THIS IS THE SECOND INCIDENT IN 2 WEEKS IN WHICH AN AMBULATORY EEG PATIENT RETURNED WITH EQUIPMENT ISSUES RESULTING IS DATA NOT ACQUIRED. NO INJURIES.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25426647 ↗
  • MalfunctionMar 22, 2024Loss of Data; Loss of Data

    NATUS RECEIVED A USER INCIDENT REPORT CONCERNING OUR PRODUCT - TREX HD HEADBOX - REPORT OF "MULTIPLE INSTANCES OF RECORDING DATA LOST DURING THE DEVICE USE. NO INJURIES REPORTED.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 18960142 ↗
  • MalfunctionMar 22, 2024Loss of Data; Loss of Data

    NATUS RECEIVED A USER INCIDENT REPORT CONCERNING OUR PRODUCT - TREX HD HEADBOX - REPORT OF "MULTIPLE INSTANCES OF RECORDING DATA LOST DURING THE DEVICE USE. NO INJURIES REPORTED.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 18960095 ↗
  • MalfunctionMay 5, 2023Electromagnetic Interference; Electromagnetic Interference

    PATIENT FELT THE A-EEG EQUIPMENT MAY HAVE BEEN FREQUENTLY BUT NOT CONSTANTLY INTERFERING WITH HIS PM-DEFIBRILLATOR DEVICE.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 16874683 ↗

Other Full-Montage Standard Electroencephalograph devices

All Full-Montage Standard Electroencephalograph devices →

Sources and updates

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