Skip to content

NATURA 411802Recalls & reported problems

Convatec, Purchasing Department · SUR-FIT Natura® Moldable Durahesive® Skin Barrier With Hydrocolloid Flexible Collar [45Mm (1 3/4" ) - Medium] · Class 1

Quick summary

This Convatec Natura ostomy skin barrier is a flange that sits around a stoma. Most of its 966 reports describe the barrier being in the wrong position, and a few describe leaks and blocked openings. The reports mention no deaths and 1 injury. No recalls name this device.

AI-generated from the FDA records on this page and checked automatically against the numbers below. Read the details before relying on it.

Adverse event reports
966
Deaths reported
0
Injuries reported
1
Recalls naming it
0

Summary

The FDA's MAUDE database contains 966 adverse event reports that list this exact device (DI 00768455105960), received between Sep 21, 2018 and Aug 11, 2026 — classified as 1 injury, 965 malfunctions.

The most frequently reported specific device problem is “Malposition of Device” (944 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 12 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 11 reportsOct 2024: 4 reportsNov 2024: 3 reportsDec 2024: 20 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 6 reportsAug 2025: 5 reportsSep 2025: 0 reportsOct 2025: 1 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 25 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 4 reportsSep 2026: 0 reportsOct 2026: 0 reports20242025202625
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Malposition of Device944
  • Positioning Problem66
  • Fluid/Blood Leak29
  • Material Disintegration8
  • Material Too Rigid or Stiff8
  • Complete Blockage7
  • Material Protrusion/Extrusion7
  • Obstruction of Flow7

Patient problems

  • No Patient Involvement446
  • No Consequences Or Impact To Patient317
  • No Clinical Signs, Symptoms or Conditions174
  • Discomfort23
  • Blood Loss14
  • Tissue Damage14
  • Pain8
  • Hemorrhage/Blood Loss/Bleeding7

Recent adverse event reports

The 25 most recent of 966 reports, in the reporter's own words as published by the FDA.

  • MalfunctionAug 11, 2026Malposition of Device

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50206400 ↗
  • MalfunctionAug 11, 2026Malposition of Device

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50206395 ↗
  • MalfunctionAug 11, 2026Malposition of Device

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50206394 ↗
  • MalfunctionAug 11, 2026Malposition of Device

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50206373 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25239126 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25239033 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238889 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238888 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238887 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238885 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238884 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238883 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238881 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238880 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238878 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238877 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238809 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238808 ↗
  • MalfunctionMay 21, 2026Malposition of Device

    THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25238803 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122111 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122110 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122109 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122107 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122106 ↗
  • MalfunctionMay 8, 2026Malposition of Device

    THE CUSTOMER REPORTED THAT TEN WAFERS (MOLDABLE) FROM TWO MARKET UNIT BOXES WITH SAME LOT NUMBER HAD OFF-CENTERED STARTER HOLE PRIOR TO USE, MAKING THE PRODUCT UNUSABLE. THE CUSTOMER WAS A LONG-TIME USER OF THE PRODUCT, USUALLY HAD A WEAR TIME OF THREE DAYS. THERE WAS A HISTORY OF MULTIPLE COMPLAINTS RELATED TO THE SAME ISSUE. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25122105 ↗

Other PROTECTOR, OSTOMY devices

All PROTECTOR, OSTOMY devices →

Sources: FDA GUDID, MAUDE and Medical Device Recalls via openFDA. openFDA data is not validated for clinical or regulatory use.