DRIVEMEDICAL SFSCOUT4Recalls & reported problems

Summary

The FDA's MAUDE database contains 4 adverse event reports that list this exact device (DI 00822383519098), received between Jul 17, 2019 and Apr 26, 2023 — classified as 4 injuries.

The most frequently reported specific device problem is “Off-Label Use” (3 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Recent adverse event reports

The 4 most recent of 4 reports, in the reporter's own words as published by the FDA.

• InjuryApr 26, 2023Off-Label Use; Off-Label Use

  DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED ON (B)(6) 2022 REGARDING A SFSCOUT4, A COMPACT POWER SCOOTER THAT IS "GETTING A 5 BEEP CODE". THE END USER HAS CHANGED THE BATTERIES SINCE PURCHASED IN 2017. THE END USER ALSO STATES THAT "THE SCOOTER TIPPED OVER THE FIRST TIME ABOUT 4 YEARS AGO, THE SCOOTER TIPPED OVER A SECOND TIME ABOUT 2 YEARS AGO. THE END USER RECEIVED BROKEN HIPS ON BOTH OCCASIONS DUE TO THIS SCOOTER TIPPING OVER. 1ST INCIDENT: DROVE OFF OF SMALL RAMP, FELL ON HIP AND HAD PARTIAL HIP REPLACEMENT 2ND INCIDENT: SCOOTER TIPPED OVER WHILE DRIVING DOWN SMALL RAMP" CUSTOMER ADMITS THAT THEY ARE AT FAULT. CURRENTLY, THIS DEVICE WILL NOT BE RETURNED FOR EVALUATION. DRIVE DEVILBISS HEALTHCARE IS CURRENTLY INVESTIGATING THE INCIDENT, INCLUDING ATTEMPTING TO RETRIEVE THE PRODUCT AND INSPECT IT, AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

  Patient problems: Bone Fracture(s)

  MAUDE report 16820907 ↗
• InjuryJan 31, 2023Off-Label Use; Off-Label Use

  THE END USER CALLED TO REPORT A "5 BEEP CODE" ON THE UNIT'S BATTERY. THIS ERROR CODE BELONGS TO THE ABNORMALITY OF THEELECTROMAGNETIC BRAKE CIRCUIT. IF IT IS IN THIS STATE AND THE CLUTCH HANDLE IS RELEASED, IT WILL BE IN A NON-BRAKING STATE, RESULTING IN THEPOSSIBILITY OF ROLLOVER.

  Patient problems: Bone Fracture(s)

  MAUDE report 16275500 ↗
• InjuryApr 6, 2022Off-Label Use; Off-Label Use

  ON (B)(6) 2022, (B)(6) HEALTHCARE WAS NOTIFIED OF TWO INCIDENTS INVOLVING A SCOUT COMPACT POWER SCOOTER. THE END USER CALLED TO REPORT A "5 BEEP CODE" ON THE UNIT'S BATTERY, BUT ALSO REPORTED THAT THE SCOOTER HAS TIPPED OVER TWICE: ONCE 4 YEARS AGO, WHEN THE END USER DROVE OFF A SMALL RAMP, CAUSING HER TO FALL ON HER HIP AND RESULTING IN A PARTIAL HIP REPLACEMENT; AND ONCE 2 YEARS AGO WHEN THE SCOOTER TIPPED AGAIN WHILE DRIVING DOWN A SMALL RAMP, CAUSING HER TO FALL AND BREAK HER HIP. ALTHOUGH THE END USER ADMITTED THAT BOTH PAST INCIDENTS WERE HER FAULT, DRIVE IS INVESTIGATING AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

  Patient problems: Bone Fracture(s)

  MAUDE report 14023483 ↗
• InjuryJul 17, 2019Material Integrity Problem; Material Integrity Problem

  (B)(4) IS THE INITIAL IMPORTER OF THE DEVICE WHICH IS A POWER SCOOTER. OUR POST MARKET DEPARTMENT WAS INFORMED OF THE INCIDENT THROUGH A LETTER FROM AN INSURANCE CARRIER REGARDING A POTENTIAL LEGAL CLAIM. SPECIFICS OF THE INCIDENT AND INJURY ARE MINIMAL. WE DO NOT EXPECT TO RECEIVE THE DEVICE BACK FOR EVALUATION. WE ARE FILING THE REPORT IN AN OVERABUNDANCE OF CAUTION. THE END-USER WAS DRIVING THE SCOOTER WHEN THE LEFT FRONT WHEEL REPORTEDLY FELL OFF AND THE DEVICE TIPPED OVER. THE END-USER CLAIMED TO HAVE SUSTAINED A KNEE INJURY AND UNDERWENT PHYSICAL THERAPY. NO MEDICAL DOCUMENTATION IS AVAILABLE AT THIS TIME. WE WILL FILE A FOLLOWUP REPORT IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

  Patient problems: Fall

  MAUDE report 8800939 ↗