DRIVEMEDICAL FLEX-AUTORecalls & reported problems

Summary

The FDA's MAUDE database contains 3 adverse event reports that list this exact device (DI 00822383927350), received between Jul 7, 2022 and Jan 31, 2023 — classified as 1 injury, 2 malfunctions.

The most frequently reported specific device problem is “Fire” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 3 most recent of 3 reports, in the reporter's own words as published by the FDA.

• MalfunctionJan 31, 2023Fire; Fire

  DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF AN INCIDENT INVOLVING A POWER SCOOTER BY AN END USER, WHO STATED THAT "HIS SCOOTER WAS ON HIS FRONT PORCH AND CAUGHT FIRE ONE AFTERNOON. THE FIRE DEPARTMENT HAD TO COME AND PUT THE FIRE OUT." THE END USER ALSO STATED THAT "THE SCOOTER WAS NOT CHARGING OR PLUGGED INTO AN OUTLET." THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. THERE WAS NO INFORMATION REGARDING WHETHER THE END USER WAS STORING HIS SCOOTER OUTDOORS ON A REGULAR BASIS. DRIVE IS CURRENTLY INVESTIGATING THE INCIDENT, INCLUDING ATTEMPTING TO RETRIEVE THE PRODUCT AND INSPECT IT, AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16273308 ↗
• InjuryJul 14, 2022Insufficient Device Problem Information; Patient Device Interaction Problem; Insufficient Device Problem Information; Patient Device Interaction Problem

  DRIVE DEVILBISS HEALTHCARE RECEIVED A COMPLAINT INVOLVING A TRAVEL SCOOTER FROM AN END USER, WHO REPORTED THAT WHILE USING THE SCOOTER "ON PAVED GROUND" WITH A "MINOR (MAYBE 10-15 DEGREE) INCLINE ON THE RIGHT SIDE," "THE SCOOTER TOPPLED ON ITS SIDE ON TOP OF ME." IT WAS UNCLEAR FROM THE REPORT IF THE PAVED GROUND WAS UNEVEN, WITH THE INCLINE ON ONE SIDE ONLY, OR IF THE PAVED GROUND HAD AN EVEN INCLINE. FIRST AID WAS GIVEN TO THE END USER INCLUDING LIFTING THE SCOOTER OFF OF HIM AND ASSISTING HIM TO HIS FEET, AS WELL AS BANDAGING HIS RIGHT ARM "FROM HIS WRIST TO HIS ELBOW" BECAUSE IT WAS "VERY SCRAPED UP." THE END USER ALSO REPORTED THAT HE "BANGED [HIS] HEAD ON THE CONCRETE BUT ONLY HAD A FAIR SIZE BUMP." THE END USER CONFIRMED THAT THERE WAS NO FURTHER MEDICAL TREATMENT BESIDES THE INITIAL FIRST AID, AND DECLINED TO RETURN THE PRODUCT FOR EVALUATION.

  Patient problems: Abrasion; Fall

  MAUDE report 15016214 ↗
• MalfunctionJul 7, 2022Fire; Temperature Problem; Fire; Temperature Problem

  DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF AN INCIDENT INVOLVING A SCOOTER IN WHICH AN END USER REPORTED HEARING A "LOUD NOISE" AND FOUND THE UNIT'S BATTERY CASE "BLOWING OUT BLACK SMOKE." AT THAT POINT, THE END USER REPORTED DRAGGING THE UNIT OUT OF THE HOUSE AND ATTEMPTING TO EXTINGUISH THE FIRE, BUT THAT THE UNIT "MADE MORE BANGING NOISES AND BURST INTO FLAMES," AT WHICH POINT HE CALLED THE FIRE DEPARTMENT TO PUT OUT THE FIRE. THE END USER REPORTED THAT NO ONE WAS INJURED, BUT THAT HIS "WIFE IS DISTRAUGHT FROM THE INCIDENT" AND THAT THERE WAS DAMAGED CARPET AND A SMOKE SMELL IN THE HOME. DRIVE ATTEMPTED BUT WAS NOT ABLE TO RETRIEVE THE PRODUCT FOR INSPECTION OR EVALUATION.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 14945083 ↗