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Ulthera System Handpiece UH-2 Rev NRecalls & reported problems

Ulthera, Inc. · Class 2

Data updated Oct 18, 2026 from official FDA records · Editorial policy

Adverse event reports
1
Deaths reported
0
Injuries reported
0
Recalls naming it
0

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 00840763100919), received between Jun 2, 2023 and Jun 2, 2023 — classified as 1 malfunction.

The most frequently reported specific device problem is “Key or Button Unresponsive/not Working” (1 report).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Device problems

  • Key or Button Unresponsive/not Working1
  • Noise, Audible1
  • Unintended Electrical Shock1

Patient problems

  • Electric Shock1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • MalfunctionJun 2, 2023Noise, Audible; Unintended Electrical Shock; Key or Button Unresponsive/not Working; Noise, Audible; Unintended Electrical Shock; Key or Button Unresponsive/not Working

    ON 21-JAN-2023, A BELGIUM MERZ/ULTHERA AFFILIATE REPORTED VIA EMAIL A HANDPIECE WITH BUTTON FUNCTION ISSUES. ON 23-JAN-2023, THE AFFILIATE PROVIDED AN UPDATED REPORT FROM THE CUSTOMER STATING THE HANDPIECE WAS ASSOCIATED WITH CODE M AND WAS MAKING STRANGE NOISES. DURING TROUBLESHOOTING, A FULL POWER CYCLE WAS PERFORMED TWO TIMES. DURING THE POWER CYCLE, THE REPORTER STATED "THE NURSE FELT THE SORT OF ELECTRICAL SHOCK IN THE HANDPIECE. SHE WAS NOT TREATING ANYONE AS SHE WAS TESTING HER TRANSDUCERS. SHE DESCRIBED IT AS A LIGHT SHOCK." THE USER REPORTED NO LINGERING SYMPTOMS OR ISSUES OCCURRED. THE REPORTER STATED THERE IS A POSSIBILITY THE SHOCK THE NURSE ENCOUNTERED WAS A STATIC SHOCK; HOWEVER, THIS CANNOT BE CONFIRMED WITH CERTAINTY. NO PATIENT IMPACT WAS ASSOCIATED WITH THIS EVENT. NO ADDITIONAL INFORMATION IS AVAILABLE AT THIS TIME. THIS REPORT WAS INITIALLY SUBMITTED UNDER AN INCORRECT MANUFACTURER FEI NUMBER: 3006560326-2023-00013. THIS REPORT IS BEINGRESUBMITTED UNDER THE CORRECT NUMBER: 3006560326-2023-00002.

    Patient problems: Electric Shock

    MAUDE report 17050546 ↗

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Sources and updates

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