Smart-hopping Sync Unit IntelliVue Smart-hopping SyncRecalls & reported problems
Philips Medical Systems Hsg · IntelliVue Smart-hopping Network Sync Unit · Class 2
Data updated Oct 18, 2026 from official FDA records · Editorial policy
- Adverse event reports
- 1
- Deaths reported
- 0
- Injuries reported
- 0
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 00884838038875), received between Jan 10, 2023 and Jan 10, 2023 — classified as 1 malfunction.
The most frequently reported specific device problem is “Wireless Communication Problem” (1 report).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.
Most reported problems
Device problems
- Wireless Communication Problem1
Patient problems
- No Clinical Signs, Symptoms or Conditions1
Recent adverse event reports
The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.
MalfunctionJan 10, 2023Wireless Communication Problem; Wireless Communication Problem
THE CUSTOMER BIOMEDICAL ENGINEER (BIOMED) REPORTED THAT THEY LOST A NETWORK SWITCH IN A CLOSET AND HAD LOST WIRELESS TELEMETRY COVERAGE ON THE 4TH FLOOR. THE BIOMED HAD THE SWITCH GO OUT, BUT OTHER ISSUES AROSE AFTER GETTING IT BACK ONLINE; WIRELESS WASN'T WORKING PROPERLY. THE BIOMED REQUESTED A PHILIPS TECHNICAL CONSULTANT (TC) GO ONSITE. THE DEVICE WAS IN USE AT THE TIME THE ISSUE WAS DISCOVERED. THERE WAS NO ADVERSE EVENT OR PATIENT HARM REPORTED. THE TC WENT ONSITE, AND FOUND THE WIRELESS NETWORK DOWN; THE TC WAS UNABLE TO RESOLVE THE ISSUE. THE NEXT DAY THE TC CONTACTED PHILIPS NATIONAL SERVICE SUPPORT (NSS) FOR ASSISTANCE. IT WAS DETERMINED THAT THE ROOT CAUSE OF THE PROBLEM WAS A BAD MASTER SYNC SWITCH ON THE 2ND FLOOR. THE MASTER SYNC SWITCH FAILURE AFFECTED THE ACCESS POINT CONTROLLER (APC) IN THE CLOSET, WHICH CONSTANTLY CAUSED THE NETWORK ACCESS POINTS (APS) TO RESYNC ALL OF THE TIME OVER AND OVER. REPLACING THE SYNC SWITCH WITH A GOOD SYNC SWITCH ALLOWED THE TELEMETRY PACKS TO ASSOCIATE AGAIN.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 16129922 ↗
Other MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS) devices
- IntelliVue MX40 1.4GHz MX40 1.4 GHz Smart HoppingPhilips Medical Systems Hsg · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)1 recall47 deaths2,541 reports
- NA PU-621RNihon Kohden Corporation · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)17 deaths1,666 reports
- Tempus Pro 00-1024-RRemote Diagnostic Technologies Limited · Monitor, Physiological, Patient(With Arrhythmia Detection Or Alarms)7 recalls8 deaths1,217 reports
- NA PU-681RANihon Kohden Corporation · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)22 deaths1,493 reports
- IntelliVue Multi-Measurement Module X3 IntelliVue X3Philips Medizin Systeme Böblingen GmbH · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)1 recall19 deaths1,172 reports
- Patient Information Center IXPhilips Medical Systems Hsg · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)82 deaths941 reports
- Patient Information Center iXPhilips Medical Systems Hsg · MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)83 deaths814 reports
- Tempus Pro 00-1024-RRemote Diagnostic Technologies Limited · Monitor, Physiological, Patient(With Arrhythmia Detection Or Alarms)5 recalls541 reports
Sources and updates
- Device record: FDA GUDID, file dated Oct 13, 2026 · View this device in AccessGUDID ↗
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026 · each report above links to its original FDA record
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 18, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
How reports and recalls are matched · Editorial policy · Report an error on this page