Kangaroo 383400Recalls & reported problems

Summary

The FDA's MAUDE database contains 659 adverse event reports that list this exact device (DI 10884521006645), received between Mar 20, 2017 and Aug 8, 2023 — classified as 1 death, 2 injuries, 656 malfunctions.

The most frequently reported specific device problem is “Excess Flow or Over-Infusion” (134 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 25 most recent of 659 reports, in the reporter's own words as published by the FDA.

• DeathAug 8, 2023Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  TWO DETECTIVES CALLED AND STATED THEY WERE INVESTIGATING A DEATH OF A 5-YEAR-OLD CHILD. THEY HAD QUESTIONS ON HOW THE JOEY PUMP FUNCTIONED. IT DID NOT SOUND AS IF THE PUMP MALFUNCTIONED, IT WAS MORE ON HOW IT WAS OR WASN¿T USED CORRECTLY.

  Patient problems: Insufficient Information

  MAUDE report 17484257 ↗
• InjuryNov 7, 2021Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  THE CUSTOMER REPORTED THAT AN ERROR WITH THE FEEDING PUMP OCCURRED. THE REGISTERED NURSE NOTICED THAT THE PATIENT WAS RECEIVING HIS TUBE FEEDINGS AT A HIGHER RATE THAN ORDERED. UPON THE NURSE'S PREVIOUS ASSESSMENTS, THE PATIENT WAS RECEIVING 45ML/HR AS ORDERED. WHEN THE ERROR WAS NOTICED AT AROUND 0600, THE PATIENT WAS RECEIVING 200ML/HR. THE FEEDING WAS HELD, RESIDUALS WERE CHECKED AND WERE 500ML, AND BLOOD GLUCOSE WAS ALSO CHECKED. THE ICU NURSE AND PHYSICIAN WERE NOTIFIED. ORDERS WERE RECEIVED FOR LANTUS AND LISPRO FOR ONE-TIME DOSES.

  Patient problems: Hyperglycemia

  MAUDE report 12758712 ↗
• MalfunctionSep 16, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE WAS INFUSING OVER FEEDING. ADDITIONAL INFORMATION WAS RECEIVED AND STATED THAT DURING FEEDING, THE NURSE NOTICED THAT THE FEEDING BAG WAS GETTING EMPTY SOONER THAN EXPECTED. PER CUSTOMER, NASOGASTRIC TUBE (NGT) WAS USED ON THE PATIENT FOR DELIVERY AND 1000ML OF FORMULA INTO THE BAG WAS LOADED, EXPECTING IT TO BE EMPTY AFTER 8.33 HOURS, BUT IT WAS EMPTIED SOONER, WITH THE ACTUAL VOLUME INFUSED NOT ALIGNING WITH THE AMOUNT THE PUMP SAID IT INFUSED. THE PATIENT WAS OVERFED FOR ABOUT 10% AND THE CUSTOMER FURTHER STATED THAT THE VOLUME TO BE INFUSED WAS SET TO 1800 ML WITH RATE SET TO 120 ML/HR. THE ACTUAL VOLUME DELIVERED WAS 2000 ML AND THE FEED WAS COMPLETED IN 15 HOURS. PER CUSTOMER, THE DEVICE WAS TESTED AND UPON TESTING THE DEVICE, THE PUMP INFUSED 59 ML OF WATER IN 30 MINUTES, WHEN SET TO 100ML/HR. THE PATIENT WAS NOT METABOLIC. THERE WAS NO ADVERSE EVENT REPORTED AND NO MEDICAL INTERVENTION WAS REQUIRED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12481683 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12456049 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12455287 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12455196 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING THE RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12455102 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TESTING. THE DEVICE FLOWED FASTER THAN THE SET RATE. NO FURTHER INFORMATION PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12455026 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TESTING. THE DEVICE FLOWED FASTER THAN THE SET RATE. NO FURTHER INFORMATION PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12454951 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING THE RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE. NO FURTHER INFORMATION WAS PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12454608 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS RECEIVED THAT THE DEVICE FLOWED FASTER THAN THE SET RATE DURING RECONDITIONING TESTING.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12454505 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TESTING. THE DEVICE FLOWED FASTER THAN THE SET RATE. NO FURTHER INFORMATION WAS PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12454428 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS RECEIVED THAT THE DEVICE FLOWED FASTER THAN THE SET RATE DURING RECONDITIONING TEST.

  Patient problems: Insufficient Information

  MAUDE report 12454190 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE. NO FURTHER INFORMATION PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12454129 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12453886 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12453740 ↗
• MalfunctionSep 10, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE'S FLOW WAS NOT CONFORMING. ADDITIONAL INFORMATION WAS PROVIDED STATING THAT THE ISSUE HAPPENED DURING RECONDITIONING TEST. THE DEVICE FLOWED FASTER THAN THE SET RATE.

  Patient problems: Insufficient Information

  MAUDE report 12453582 ↗
• MalfunctionSep 1, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE KANGAROO JOEY ENTERAL FEEDING PUMP OVERFILLED BY 10+ML. THERE WAS NO PATIENT HARM REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12408411 ↗
• MalfunctionAug 31, 2021Excess Flow or Over-Infusion; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE KANGAROO JOEY ENTERAL FEEDING PUMP OVERFILLED BY 15+ML. THERE WAS NO PATIENT HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12391324 ↗
• MalfunctionAug 26, 2021Inaccurate Flow Rate; Excess Flow or Over-Infusion; Inaccurate Flow Rate; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE OVERFED DURING TESTING BY 18%.

  Patient problems: Feeding Problem

  MAUDE report 12374573 ↗
• MalfunctionAug 23, 2021Inaccurate Flow Rate; Inaccurate Flow Rate

  THE CUSTOMER REPORTED THAT THE DEVICE HAD 10ML OVERFILL. ADDITIONAL INFORMATION WAS RECEIVED STATING THAT THE ISSUE OCCURRED DURING A ROUTINE TEST. THE VOLUME WAS SET TO 50ML AT 600ML/HR. THE ACTUAL VOLUME DELIVERED WAS 60ML. THIS OCCURRED DURING ROUTINE TESTING OF THE DEVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12353698 ↗
• MalfunctionAug 18, 2021Inaccurate Flow Rate; Inaccurate Flow Rate

  THE CUSTOMER REPORTED THAT THE DEVICE WAS OVER INFUSING DURING TESTING. IT WAS SET TO INFUSE 20 ML AT 240 ML/HR. IN 5 MINUTES, IT DELIVERED 23 ML TO 24 ML.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12336599 ↗
• MalfunctionAug 18, 2021Inaccurate Flow Rate; Excess Flow or Over-Infusion; Inaccurate Flow Rate; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE WAS OVERFEEDING.

  Patient problems: Feeding Problem

  MAUDE report 12336486 ↗
• MalfunctionAug 18, 2021Inaccurate Flow Rate; Excess Flow or Over-Infusion; Inaccurate Flow Rate; Excess Flow or Over-Infusion

  THE CUSTOMER REPORTED THAT THE DEVICE HAD 10 ML OVERFILL.

  Patient problems: Feeding Problem

  MAUDE report 12336425 ↗
• InjuryAug 9, 2021Fire; Fire

  THE INITIAL REPORTER STATED THAT THERE WAS A HOUSE FIRE WHICH CAUSED SUBSTANTIAL DAMAGES. THERE WERE TWO MEDICAL DEVICES WITHIN THE AREA OF ORIGIN OF THIS FIRE; A KANGAROO JOEY ENTERAL FEED AND FLUSH PUMP, MANUFACTURED BY CARDINAL HEALTH AND SUPPLIED BY (B)(4) AND A SU 100 DC PORTABLE SUCTION MACHINE, MANUFACTURED BY SUNSET HEALTHCARE SOLUTIONS, INC AND SUPPLIED BY OTHER COMPANIES. THERE HAS BEEN NO DETERMINATION THAT THE KANGAROO JOEY ENTERAL FEED AND FLUSH PUMP WAS INVOLVED IN THE FIRE. THE INVESTIGATION INTO THE CAUSE OF THE FIRE IS ONGOING.

  Patient problems: Full thickness (Third Degree) Burn; No Clinical Signs, Symptoms or Conditions

  MAUDE report 12293749 ↗