Telligence Bridge Software 7.xRecalls & reported problems
Ascom (Sweden) AB · SW000795 NGTELL7x-S Telligence Bridge Software, v7.4+ · Class 2
- Adverse event reports
- 1
- Deaths reported
- 1
- Injuries reported
- 0
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 17350088671426), received between Oct 30, 2025 and Oct 30, 2025 — classified as 1 death.
The most frequently reported specific device problem is “Communication or Transmission Problem” (1 report).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.
Reports received per month
Most reported problems
Device problems
- Communication or Transmission Problem1
- Device Alarm System1
Patient problems
- Insufficient Information1
Recent adverse event reports
The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.
DeathOct 30, 2025Device Alarm System; Communication or Transmission Problem; Device Alarm System; Communication or Transmission Problem
AT APPROXIMATELY 01:20 EEST ON (B)(6) 2025, A PATIENT WAS FOUND LIFELESS BY CLINICAL STAFF AT A CUSTOMER SITE (HOSPITAL) IN FINLAND IN ROOM 38 ON WARD 4B. CLINICAL STAFF IMMEDIATELY STARTED CPR, AND ATTEMPTED TO INITIATE A "CPR ALARM" BY PRESSING THE EMERGENCY BUTTON ON THE ASCOM TELLIGENCE NURSE CALL 'NUBM3-HE BEDSIDE MODULE' DEVICE MOUNTED ON THE WALL, BUT THE ALERT DID NOT REGISTER IN THE TELLIGENCE NURSE CALL SYSTEM. THE CLINICAL STAFF DISCOVERED THAT THE TELLIGENCE NURSE CALL SYSTEM WAS NOT REGISTERING THE NURSE CALL EVENTS FROM THE TELLIGENCE NURSE CALL DEVICES WITHIN ROOM 38 ON WARD 4B. THE PATIENT SUBSEQUENTLY WAS REPORTED DECEASED AFTER RESUSCITATION ATTEMPTS WERE UNSUCCESSFUL. THE PROBLEM REPORTED WAS CONFIRMED TO BE DUE TO TELLIGENCE NURSE CALL ROOM DEVICES IN ROOM 38 BEING "OFFLINE" STARTING FROM 13:16 EEST ON (B)(6) 2025. THE TELLIGENCE NURSE CALL SYSTEM WORKED AS INTENDED TO ANNUNCIATE THE ERRORS FOR THE OFFLINE ROOM DEVICES ON THE STAFF CONSOLE IN WARD 4B, BUT CLINICAL STAFF DID NOT RESPOND TO SUCH ALERT AND ROOM DEVICES REMAINED IN AN OFFLINE STATE. THE ISSUE WAS REPORTED TO ASCOM AFTER THE EVENT AND A FIELD ENGINEER RESTORED FUNCTIONALITY ON (B)(6) 2025 BY DISCONNE
Patient problems: Insufficient Information
MAUDE report 23429839 ↗
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Sources: FDA GUDID, MAUDE and Medical Device Recalls via openFDA. openFDA data is not validated for clinical or regulatory use.