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Telligence Bridge Software 7.xRecalls & reported problems

Ascom (Sweden) AB · SW000795 NGTELL7x-S Telligence Bridge Software, v7.4+ · Class 2

Adverse event reports
1
Deaths reported
1
Injuries reported
0
Recalls naming it
0

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 17350088671426), received between Oct 30, 2025 and Oct 30, 2025 — classified as 1 death.

The most frequently reported specific device problem is “Communication or Transmission Problem” (1 report).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 1 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520261
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Communication or Transmission Problem1
  • Device Alarm System1

Patient problems

  • Insufficient Information1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • DeathOct 30, 2025Device Alarm System; Communication or Transmission Problem; Device Alarm System; Communication or Transmission Problem

    AT APPROXIMATELY 01:20 EEST ON (B)(6) 2025, A PATIENT WAS FOUND LIFELESS BY CLINICAL STAFF AT A CUSTOMER SITE (HOSPITAL) IN FINLAND IN ROOM 38 ON WARD 4B. CLINICAL STAFF IMMEDIATELY STARTED CPR, AND ATTEMPTED TO INITIATE A "CPR ALARM" BY PRESSING THE EMERGENCY BUTTON ON THE ASCOM TELLIGENCE NURSE CALL 'NUBM3-HE BEDSIDE MODULE' DEVICE MOUNTED ON THE WALL, BUT THE ALERT DID NOT REGISTER IN THE TELLIGENCE NURSE CALL SYSTEM. THE CLINICAL STAFF DISCOVERED THAT THE TELLIGENCE NURSE CALL SYSTEM WAS NOT REGISTERING THE NURSE CALL EVENTS FROM THE TELLIGENCE NURSE CALL DEVICES WITHIN ROOM 38 ON WARD 4B. THE PATIENT SUBSEQUENTLY WAS REPORTED DECEASED AFTER RESUSCITATION ATTEMPTS WERE UNSUCCESSFUL. THE PROBLEM REPORTED WAS CONFIRMED TO BE DUE TO TELLIGENCE NURSE CALL ROOM DEVICES IN ROOM 38 BEING "OFFLINE" STARTING FROM 13:16 EEST ON (B)(6) 2025. THE TELLIGENCE NURSE CALL SYSTEM WORKED AS INTENDED TO ANNUNCIATE THE ERRORS FOR THE OFFLINE ROOM DEVICES ON THE STAFF CONSOLE IN WARD 4B, BUT CLINICAL STAFF DID NOT RESPOND TO SUCH ALERT AND ROOM DEVICES REMAINED IN AN OFFLINE STATE. THE ISSUE WAS REPORTED TO ASCOM AFTER THE EVENT AND A FIELD ENGINEER RESTORED FUNCTIONALITY ON (B)(6) 2025 BY DISCONNE

    Patient problems: Insufficient Information

    MAUDE report 23429839 ↗

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Sources: FDA GUDID, MAUDE and Medical Device Recalls via openFDA. openFDA data is not validated for clinical or regulatory use.