Skip to content

Merge Hemo software. The firm name on the labeling is… recallZ-1778-2017 · Merge Healthcare, Inc. · initiated Apr 4, 2016

Class II Terminated All recalls posted in April 2017

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Merge Healthcare, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Use of the software may show an incorrect value to the user when viewing the Fractional Flow Reserve (FFR) results during recording.

FDA root cause category: Software design

What the company is doing

MERGE sent an Urgent Medical Device Recall letter dated April 4, 2016 to all affected customers via e-mail the week of April 4, 2016. If no email address was available, the letters were issued via certified mail. A second letter dated July 11, 2016 was issued to non-responders. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to ensure that all users of the affected product be provided with the notice. Customers were also asked to reply using the enclosed form and the return addressed envelope. Customers with questions were instructed to send an email to [email protected]. For questions regarding this recall call 877-741-5369.

Recall details

Recall number
Z-1778-2017
Recall class
Class II
Status
Terminated
Initiated by the company
Apr 4, 2016
Posted by the FDA
Apr 11, 2017
Recalling firm
Merge Healthcare, Inc.
Quantity
24 sites potentially have the affected versions
Product code
DQK
FDA submissions
K082421
Distribution
Nationwide Distribution including AZ, CA, CO, FL, GA, KS, LA, MI, MO, OH, OK, TN, TX, VA, WA, WI, and WV.

Product description

Merge Hemo software. The firm name on the labeling is Merge Healthcare, Hartland, WI. Merge Hemo monitors, measures, and records physiologic data from a human patient undergoing a cardiac catheterization procedure

Code information (models, lots, serial numbers)

Versions 9.10.0, 9.20.0, 9.20.1, 9.20.2, 9.30.3, and 9.40.0.

Other devices under the same FDA submission

1 device cleared under K082421 — the recall does not name any of them by identifier. One submission often covers many models, so they may or may not be affected.

Sources and updates

How recalls are matched to devices · Editorial policy · Report an error on this page