GN Otometrics A/S recallZ-0170-2020 · GN Otometrics · initiated May 28, 2019

Terminated

Is my device affected?

Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
If yours is listed, follow the instructions from GN Otometrics or your healthcare provider. The company's action is summarized under what the company is doing.
Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

There is a risk to the healthcare professional or patient of exposure to undergrounded electrical surfaces which may result in an electrical shock.

FDA root cause category: Device Design

What the company is doing

On May 2019 Otometrics a division of Natus sent letter to the consignees with the following instructions: General Information FSN Type: Recall Natus will be removing all affected products from the market. Further information or advice While there have not been any reported safety incidences, our commitment to providing only the highest quality products and information to our customers and distribution partners is our top priority, and we sincerely apologize for any inconvenience this will cause. If there are any questions about this notice, please contact your authorized Natus distributor. This notice needs to be passed on to all those who need to be aware within your organization or to any organization where the potentially affected devices have been transferred. (As appropriate) Please transfer this notice to other organizations on which this action has an impact. (As appropriate) Please maintain awareness on this notice and resulting action for an appropriate period to ensure effectiveness of the corrective action. Please report all device-related incidents to the manufacturer, distributor or local representative, and the national Competent Authority if appropriate, as this provides important feedback EU customers only: The Competent (Regulatory) Authority of your country has been informed about this communication to customers. Attached Instructions for device return Customer Reply Form List of affected part numbers INSTRUCTIONS FOR DEVICE RETURN We kindly ask that you initiate the following activities immediately: 1. Identify and quarantine the affected devices. Cease use of all affected devices immediately. 2. Review this communication in its entirety and ensure that all users of the listed products in your organization are informed of this notification. 3. Distribute this notification to all associated parties within your organization. 4. Complete and return the Verification Form enclosed in this letter via e-mail o

Recall details

Recall number: Z-0170-2020
Status: Terminated
Initiated by the company: May 28, 2019
Recalling firm: GN Otometrics
Quantity: 3071 individual units
Product code: GWJ
FDA submissions: K083399
Distribution: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VA, WA, WI, and WV Argentina, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Cote D'ivoire, Croatia, Czech Republic, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Guyana, Hong Kong, Hungary, India, Iran (Islamic Republic of), Iraq, Ireland, Israel, Italy, Jordan, Kazakhstan, Korea, Republic of, Kuwait, Lebanon, Luxembourg, Malaysia, Maldives, Mayotte, Mexico, Morocco, Morocco, Netherlands, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Viet Nam, and Zimbabwe

Product description

The ICS CHARTR EP 200

Code information (models, lots, serial numbers)

Show the full code information (3k characters)

Part No. Description UDI of the Device 8-04-12733 ICS Chartr EP 200 2Ch, TDH49 , 115/60 05713315006449; 8-04-12734 ICS Chartr EP 200 2Ch,Insert&Bone 05713315006173; 8-04-12731 ICS Chartr EP 200 2ch, 230 VAC (50 Hz) Incl. Insert Earphone; TDH49 Earhone w cable, Bone Conduction Transducer (B71), VEMP Monitor Kit and ASSR 05713315006432; 8-04-12730 ICS Chartr EP 200 2ch, 230 VAC (50 Hz) Incl. Insert Earphone; TDH49 Earhone w cable, Bone Conduction Transducer (B71) and ASSR 05713315006425; 8-04-12729 ICS Chartr EP 200 2Ch, 230 VAC (50 Hz) Incl. Insert Earphone, Bone Conduction Transducer (B71) and VEMP Monitor Kit 05713315006388; 8-04-12727 ICS Chartr EP 200 2Ch, 230 VAC (50 Hz) Incl. Insert Earphone, TDH49 Earhone w cable and VEMP Monitor Kit 05713315006418; 8-04-12725 ICS Chartr EP 200 2ch, 230 VAC (50 Hz) Incl. Insert Earphone, TDH49 Earhone w cable, Bone Conduction Transducer (B71), VEMP Monitor Kit, P300 and ASSR 05713315006395; 8-04-12723 ICS Chartr EP 200 2ch. 230 VAC (50 Hz) Incl. Insert Earphone, TDH49 Earhone w cable 05713315006401; 8-04-12721 ICS Chartr EP 200 2ch. 230 VAC (50 Hz) Incl. Insert Earphone 05713315006371; 8-04-12720 ICS Chartr EP 200 2ch. 230 VAC (50 Hz) Incl. Insert Earphone, TDH49 Earhone w cable, Bone Conduction Transducer (B71) and EU power cord. 05713315007996; 8-04-12711 1073 ICS Chartr EP 200 w/o Vemp, CN only N/A; 8-04-12710 1073 ICS Chartr EP 200, CN only N/A; 8-04-12703 1073 ICS Chartr EP 200 Insert, Bone & TDH49 2Ch, US only 05713315002724; 8-04-12702 1073 ICS Chartr EP 200 Insert, Bone 2 Ch, US only 05713315002717; 8-04-12701 1073 ICS Chartr EP 200 ROW 2 Ch. N/A; 8-04-12700 1073 ICS Chartr EP 200 Insert 2 Ch, US Only 05713315002700; 8-04-12732 ICS Chartr EP 200 Limited, 1 ch, TDH49, 115/60 05713315006364; 8-04-12728 ICS Chartr EP 200 Limited, 1 ch Insert, Bone, TDH49 & VEMP Monitor Kit 05713315006333; 8-04-12726 ICS Chartr EP 200 Limited, 1 ch, TDH49 05713315006357; 8-04-12724 ICS Chartr EP 200 Limited, 1 ch Insert & TDH49 05713315006340; 8-04-12722 ICS Chartr EP 200 Limited, 1 ch, Insert 05713315006326; 8-04-12712 1073 Chartr EP 200 Limited, China N/A; and 8-04-12704 1073 Chartr EP 200 Limited 05713315003226

Devices named in this recall

3 devices in the FDA device registry whose identifier appears in the recall's code information.

GN Otometrics A/S ICS Chartr EP 200 Insert 2 Ch, US Only
Natus Medical Denmark ApS · Stimulator, Auditory, Evoked Response
1 recall0 reports
GN Otometrics A/S ICS Chartr EP 200 Insert, Bone 2 Ch, US only
Natus Medical Denmark ApS · Stimulator, Auditory, Evoked Response
1 recall0 reports
GN Otometrics A/S ICS Chartr EP 200 Insert, Bone & TDH49 2Ch, US only
Natus Medical Denmark ApS · Stimulator, Auditory, Evoked Response
1 recall0 reports

Product lines

GN Otometrics A/SNatus Medical Denmark ApS · 6 models · 3 reports · 1 recall

Sources and updates

Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.

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