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Merits E604 Pilot Navigator Stairlift - Product Usage: To… recallZ-1632-2020 · Merits Holdings Co. dba Merits Health Products, Inc. · initiated Mar 2, 2020

Terminated

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Merits Holdings Co. dba Merits Health Products, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Pinion gear may disengage from track allowing lift to slip or jolt.

FDA root cause category: Device Design

What the company is doing

Merits Health Products notified customers on 03/17/2020 via "Medical Device Field Correction E604 Pilot Navigator" letter. The letter identified the affected product and requested the customers to complete the form.

Recall details

Recall number
Z-1632-2020
Status
Terminated
Initiated by the company
Mar 2, 2020
Recalling firm
Merits Holdings Co. dba Merits Health Products, Inc.
Quantity
82 units.
Product code
KNO
Distribution
US Nationwide distribution in the states of AZ, CA, CT, FL, GA, IN, MA, MD, ME, MO, NC, OH, PA, TX, and VA.

Product description

Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.

Code information (models, lots, serial numbers)

Model: E60424YLMUB; SN: MU180600588; (01) 04714379292589 (11)190604 (21) MU190600025.

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Sources and updates

How recalls are matched to devices · Editorial policy · Report an error on this page