STAINLESS STEEL REPROCESSING TRAY, 2D CAMERA HEAD, IS4000… recallZ-2329-2020 · Intuitive Surgical, Inc. · initiated Dec 19, 2019
Terminated
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Intuitive Surgical, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
Small but detectable holes in the sterilization wrap used with the firm's 8 mm endoscope sterilization trays and handheld camera sterilization trays could lead to a potential breach of sterility and risk of infection. Certain features on the trays with handling and storage may cause these holes.
FDA root cause category: Device Design
What the company is doing
The firm sent a Field Safety Notice, titled Urgent Medical Device Correction Letter - ISIFA2019-10-C to customers via FedEx starting on December 19, 2019. The letter informed customers that the firm had received complaints regarding small but detectable holes in the sterilization wrap used with da Vinci Xi 8 mm Endoscope Sterilization Trays (PN 400498-02) and Handheld Camera Sterilization Trays (PN 400499-03). Customers were informed that certain features on the trays, in combination with loading and unloading of wrapped trays into sterilizers, and stacking and unstacking of wrapped trays during handling and storage could lead to these holes and a potential breach of sterility and infection in patients. Instructions were provided on steps to be taken to mitigate the potential for development of small holes, to be used in conjunction with industry practice. This included: 1. to avoid dragging a wrapped tray when loading and unloading the sterilizer; 2. to lift trays instead of sliding or dragging on and off workbenches, shelves, and other horizontal surfaces, and 3. sites using sterilizers with interior brackets were advised that they should avoid dragging trays across interior brackets. Customers were also advised to continue to inspect wrapped trays prior to use per hospital policy, and to continue to follow instructions located in the da Vinci Xi Endoscope Reprocessing Instructions and da Vinci Xi Handheld Camera Reprocessing Instructions Addendum regarding stainless steel trays. Customers were requested to inform necessary hospital personnel about this issue, complete the attached Acknowledgement Form acknowledging they had received and read the notice, ensured all personnel were fully informed of the contents, would contact Intuitive with any questions, and would retain a copy of this letter for their files. The Acknowledgement Forms were to be faxed or emailed to Intuitive Surgical as follows: ATTN: REGULATORY COMPLIANCE FIELD ACTIONS Subject line for
Recall details
- Recall number
- Z-2329-2020
- Status
- Terminated
- Initiated by the company
- Dec 19, 2019
- Recalling firm
- Intuitive Surgical, Inc.
- Quantity
- 16 Trays
- Product code
- KCT
- FDA submissions
- K191043
- Distribution
- Worldwide distribution - US Nationwide distribution including in the states of Arkansas, Arizona, Alabama, Alaska, California, Connecticut, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Idaho, Kentucky, Kansas, Louisiana, Missouri, Michigan, Maryland, Mississippi, Minnesota, Montana, Maine, Massachusetts, Nevada, New York, North Dakota, Nebraska, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, Washington and West Virginia. Multiple countries including Canada.
Product description
STAINLESS STEEL REPROCESSING TRAY, 2D CAMERA HEAD, IS4000, Model No. 400499-03 - Product Usage: is designed to enable complex surgery using a minimally invasive approach.
Code information (models, lots, serial numbers)
Model No. 400499-03; All Batch Numbers; UDI: 00886874115855
Devices named in this recall
1 device in the FDA device registry whose identifier appears in the recall's code information.
- None 400499Intuitive Surgical, Inc. · Sterilization wrap containers, trays, cassettes & other accessories1 recall0 reports
Other products in the same recall event
The FDA groups related products into one recall event (event 85556).
- Z-2328-2020 · TerminatedSTAINLESS STEEL REPROCESSING TRAY, 8MM ENDOSCOPE, IS4000, Model No. 400498-02 - Product Usage: is designed to enable complex surgery using a minimally invasive approach.
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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