reSET-O Mobile App, iOS and Android, provides cognitive… recallZ-1926-2021 · Pear Therapeutics, Inc. · initiated Jun 7, 2021
Terminated
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Pear Therapeutics, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
Due to a software issue, patients with a urine drug screen (UDS) received access to a contingency management wheel spin for potential rewards regardless of the UDS results. Positive UDS results should not have resulted in access to a wheel spin.
FDA root cause category: Software design
What the company is doing
On 05/20/2021, the Recalling Firm communicated via email an initial "URGENT: MEDICAL DEVICE RECALL" Notification with an amended/follow-up Notification Letter sent on or about 06/07/2021 informing customers that between 08/10/2020 and 04/30/2021, patients with a urine drug screen (UDS) logged into the Recalling Firm's database received access to a contingency management wheel spin for potential rewards regardless of the UDS results. Positive UDS results should not have resulted in access to a wheel spin. Customers are also being informed that there are no actions required for the safe handling of the corrected product. A software release was issued on 04/30/2021 to return the products to their intended operation. Given the potential for reduced clinical effectiveness, Healthcare Providers are encouraged to review patients that have a positive urine drug screen logged to ensure that the patient receives any treatment or counseling necessary to support the patient's treatment. Customers are asked to complete and return the "REPLY FORM" via Fax at 415-458-2700 (Attn: Yuri Maricich) or email to [email protected]. For questions or further assistance, call 1-833-697-3738 (available weekdays 8:00 a.m. - 8:00 p.m. EST)
Recall details
- Recall number
- Z-1926-2021
- Status
- Terminated
- Initiated by the company
- Jun 7, 2021
- Recalling firm
- Pear Therapeutics, Inc.
- Quantity
- 3,370 units
- Product code
- PWE
- FDA submissions
- K173681
- Distribution
- U.S.: AZ, CA, DE, FL, IL, IN, KY, MA, MD, MN, NC, NY, OH, TN, WA, and WI O.U.S.: N/A
Product description
reSET-O Mobile App, iOS and Android, provides cognitive behavioral therapy, as part of substance abuse treatment.
Code information (models, lots, serial numbers)
UDI Codes: reSET-O Mobile App, iOS (01) 10851580008118 (10) 1 reSET-O Mobile App, Android (01) 10851580008125 (10) 1
Devices named in this recall
2 devices in the FDA device registry whose identifier appears in the recall's code information.
- reSET-O® Mobile App, iOS 1Pear Therapeutics, Inc. · Computerized Behavioral Therapy Device For Psychiatric Disorders1 recall0 reports
- reSET-O® Mobile App, Android 1Pear Therapeutics, Inc. · Computerized Behavioral Therapy Device For Psychiatric Disorders1 recall0 reports
Other products in the same recall event
The FDA groups related products into one recall event (event 88061).
- Z-1925-2021 · TerminatedreSET Mobile App, iOS and Android, provides cognitive behavioral therapy, as part of substance abuse treatment.
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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