Simpleware ScanIP medical software. For transfer of… recallZ-2254-2021 · Simpleware Product Group, SYNOPSYS NORTHERN EUROPE · initiated Jun 4, 2021
Terminated
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Simpleware Product Group, SYNOPSYS NORTHERN EUROPE or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
A issue (bug) has been identified with the interface and image software which could result in anatomical orientation tags/labels being displayed incorrectly. This could result in operator misunderstanding and errors during resampling or re-alignment of image data
FDA root cause category: Software Manufacturing/Software Deployment
What the company is doing
Synopsys sent a "Urgent Field Safety Notice" on June 18, 2021 via E-Mail. In addition to informing consignees about the recall, the firm request consignees take the following actions: 1. The user should stop using Simpleware ScanIP Medical R-2021.03 and earlier versions and immediately upgrade to the latest version (S-2021.06a/S-2021.06) of the software on SolvNetPlus. 2. The user should also uninstall and/or delete previous installers. 3. If this is not immediately possible, the user should always remove all DICOM tags before: " Using the Register datasets tool through the GUI or scripting. " Or applying any image rotation transforms (e.g. align or flip) through the GUI or scripting. This action can be completed by using the DICOM tags tool in the General section of the Home tab. 4. Complete the customer reply form by July 2, 2021 and submit to via Email [email protected] Customer Helpline +44(0)1392 428752 Postal Address: Simpleware Product Group, Synopsys Northern Europe Ltd., Bradninch Hall, Castle Street, Exeter, Devon, EX4 3PL, UK Web Portal: https://www.synopsys.com/simpleware.html Fax: N/A
Recall details
- Recall number
- Z-2254-2021
- Status
- Terminated
- Initiated by the company
- Jun 4, 2021
- Recalling firm
- Simpleware Product Group, SYNOPSYS NORTHERN EUROPE
- Quantity
- 6 software's
- Product code
- LLZ
- FDA submissions
- K142779
- Distribution
- US: Nationwide Distribution in the states of CA, FL and countries of : France, United Kingdom, Germany, Australia
Product description
Simpleware ScanIP medical software. For transfer of imaging information from a medical scanner to an output file, and for simulating/evaluating surgical treatment options.
Code information (models, lots, serial numbers)
Affected version/UDI: Simpleware ScanIP Medical; Simpleware ScanIP O-2018.12: 00863520000338, Simpleware ScanIP Medical; Simpleware ScanIP P-2019.09: 00863520000345, Simpleware ScanIP Medical; Simpleware ScanIP Q-2020.03: 00863520000369, Simpleware ScanIP Medical; Simpleware ScanIP Q-2020.06: 00863520000352, Simpleware ScanIP Medical; Simpleware ScanIP R-2020.09: 00863520000376, Simpleware ScanIP Medical; Simpleware ScanIP R-2021.03: 00863520000383
Devices named in this recall
6 devices in the FDA device registry whose identifier appears in the recall's code information.
- Synopsys Simpleware ScanIP O-2018.12Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Synopsys Simpleware ScanIP P-2019.09Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Synopsys Simpleware ScanIP Q-2020.06Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Synopsys Simpleware ScanIP Q-2020.03Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Simpleware ScanIP Medical R-2020.09Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Simpleware ScanIP Medical R-2021.03Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
Product lines
Other devices under the same FDA submission
3 devices cleared under K142779 are not named by identifier in this recall. One submission often covers many models, so they may or may not be affected.
- Simpleware ScanIP 2016.09Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Simpleware ScanIP M-2017.06Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
- Simpleware ScanIP N-2018.03Synopsys, Inc. · System, Image Processing, Radiological1 recall0 reports
Other products in the same recall event
The FDA groups related products into one recall event (event 88207).
- Z-2253-2021 · TerminatedSimpleware ScanIP software. For transfer of imaging information from a medical scanner to an output file, and for simulating/evaluating surgical treatment options.
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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