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ProudP Everyday Uroflow Tracker recallZ-1292-2022 · Dain Technology, Inc. (Subsidiary of Soundable Health, Inc.) · initiated Apr 21, 2022

Terminated

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Dain Technology, Inc. (Subsidiary of Soundable Health, Inc.) or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Due to interference with the Live Listen feature of hearing aid or AirPods, the user's iPhone may perform automatic processing of the urination sound signal, resulting in lower urination volume and velocity values than expected.

FDA root cause category: Software design

What the company is doing

On 04/21/2022, Soundable Health/ReedSmith LLP (Dain Technology, Inc.) emailed a Customer Notification informing customers that the firm has implemented a mobile application correction to the proudP application due to an issue regarding use of proudP mobile application with the iPhone Listen Live feature or hearing aids which could result in interference with the data collected by the proudP application and provide inaccurate readings. Customer are being informed that an update /correction to the application through the Apple App Store was released on April 21, 2022. If you downloaded your proudP before April 21, 2022, and have not updated the application since then, you will not be able to use proudP after April 21, 2022. Do not use any external devices or features (e.g., hearing aids, Listen Live feature) that activates your iPhone s audioprocessing function when collecting data with proudP. If for any reason you are not able to update the product, please email us at [email protected]. Do not use the product if you cannot update the product. For any questions - contact the Regulatory and Quality Assurance Manager at [email protected]

Recall details

Recall number
Z-1292-2022
Status
Terminated
Initiated by the company
Apr 21, 2022
Recalling firm
Dain Technology, Inc. (Subsidiary of Soundable Health, Inc.)
Quantity
41 devices (out of 1,260 users)
Product code
EXY
Distribution
Worldwide distribution - US Nationwide. The software app is distributed via the Apple App Store.

Product description

ProudP Everyday Uroflow Tracker Software Version 1.x.x Software Version 1.2.0 or earlier

Code information (models, lots, serial numbers)

prouP Version - 1.2.0 UDI Code: (01)00860006184902(10)v1.x.x

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Sources and updates

How recalls are matched to devices · Editorial policy · Report an error on this page