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A901 Communication Manager Application, used in conjunction… recallZ-2226-2023 · Medtronic Neuromodulation · initiated Jun 21, 2023

Open, Classified

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Medtronic Neuromodulation or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

When an update to the A710 Clinician Programmer software application for the Intellis Neurostimulation System was released, the corresponding version of the A901 Communication Manager software application was not available for download.

FDA root cause category: Under Investigation by firm

What the company is doing

Only one of the two consignees received the notification since one of the consignees independently updated their tablet. On 6/22/2023, the notification dated June 2023 was issued to the consignee via visit by the sales representative. The notification described the issue and provided required actions which included: (1) Update the A901 Comm Manager application to version 1.0.1239 on the clinician programmer (tablet), serial #NPL3011706, using the instructions listed in Appendix A, Updating Clinician Programmer Software; (2) Complete the Customer Confirmation Form enclosed with the letter acknowledging that the consignee has received this information; and (3) Share this notice with all those who need to be aware of the issue within the organization and maintain a copy of it in the records.

Recall details

Recall number
Z-2226-2023
Status
Open, Classified
Initiated by the company
Jun 21, 2023
Posted by the FDA
Jul 21, 2023
Recalling firm
Medtronic Neuromodulation
Quantity
2 clinician tablets
Product code
LGW
Distribution
International distribution to the countries of Israel and Serbia.

Product description

A901 Communication Manager Application, used in conjunction with the A710 Clinician Programmer application..

Code information (models, lots, serial numbers)

Serial numbers NPL3011706 and NPL3016791, UDI-DI 643169738058.

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Sources and updates

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