Skip to content

smiths medical Medfusion Model 3500 Syringe pump recallZ-0863-2024 · Smiths Medical ASD Inc. · initiated Dec 19, 2023

Class I Open, Classified All recalls posted in February 2024

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Smiths Medical ASD Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Medfusion syringe pumps, with software versions before v6.0.0, may have the following issues:1. Delivery During Motor Not Running High Priority Alarm, 2. Infusion Restarted with Incorrect Parameters, 3. Screen Lock, 4. Interruption of Bolus or Loading Dose Delivery, 5. Pump Displays Incorrect Bolus/Loading Dose, 6. Loading/Bolus Dose Below the Minimum Recommended Rate, 7. Motor Rate Error, 8. Incorrect Recall Last Settings, 9. Corrupt Configuration, 10. Auto Lock, 11. Toolbox Configuration Loading Dose Time Values. Smiths Medical corrected all issues included in this notification in previous software updates and the corrections were carried forward into all subsequent software releases. Please ensure you have the most recent Medfusion software (v6.0.0) installed on your pumps.

FDA root cause category: Software Design Change

What the company is doing

Smiths Medical issued an URGENT MEDICAL DEVICE CORRRECTION notice to its consignees on 12/16/2023 by letter delivered via traceable means. The notice explained the issues with the pumps, the potential risks involved with their use, and requested the following actions be taken: 1. Locate all affected pumps in your possession and ensure all users or potential users of these devices are immediately made aware of this notification and proposed mitigations. Please ensure you have the most recent Medfusion software installed on your pumps. 2. Complete and return the attached Response Form to [email protected] within ten days of receipt to acknowledge your understanding of this notification. 3. DISTRIBUTORS: If you have distributed potentially affected products to your customers, please immediately forward this notice to them. Request that they complete the response form and return it to [email protected]. Inquires: To report adverse events or product complaints: Global Complaint Management, [email protected], 1-(866)-216-8806 Additional information or technical assistance: Technical Support, icumed.custhelp.com/app/market-action Questions about this Field Correction Notice: Field Corrections, icumed.custhelp.com/app/market-action

Recall details

Recall number
Z-0863-2024
Recall class
Class I (most serious)
Status
Open, Classified
Initiated by the company
Dec 19, 2023
Posted by the FDA
Feb 1, 2024
Recalling firm
Smiths Medical ASD Inc.
Quantity
93177 pumps
Product code
FRN
FDA submissions
K040899
Distribution
worldwide

Product description

smiths medical Medfusion Model 3500 Syringe pump

Code information (models, lots, serial numbers)

All Medfusion Model 3500 pumps with software v3.X, v4.X, and v5.0.0 and was addressed in software v6.0.0 (2012) and all subsequent versions.

Other devices under the same FDA submission

1 device cleared under K040899 — the recall does not name any of them by identifier. One submission often covers many models, so they may or may not be affected.

Sources and updates

How recalls are matched to devices · Editorial policy · Report an error on this page