Handy Solutions Neck & Shoulders Heating Pad, Number:… recallZ-1588-2026 · Navajo Manufacturing Company · initiated Feb 18, 2026
Open, Classified
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Navajo Manufacturing Company or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.
FDA root cause category: Device Design
What the company is doing
On 2/18/2026 a recall notice was emailed to one customer who was asked to do the following: Begin processes for notifying your distributors/customers who were shipped affected devices. They should return all unsold units to the recalling firm. Your customers should begin to notify their customers as well to discontinue use of the product. A Consumer Recall Notice will be included as a separate file that can be provided to the consumer. Retailers should notify consumers who received the recalled heating pad to immediately discontinue use of the heating pad, cut the heating pad s cord, and dispose of the heating pad. Consumers should immediately discontinue use of the heating pad. The heating pad's cord should be cut and the heating pad disposed of. The consumer will be contacted by the platform through which they purchased the heating pads to arrange replacement from a different manufacturer. Complete and return the Acknowledgement and Receipt Form to [email protected] If you have questions, firm can be contacted via phone: 1-800-525-5097, or email: [email protected]
Recall details
- Recall number
- Z-1588-2026
- Status
- Open, Classified
- Initiated by the company
- Feb 18, 2026
- Posted by the FDA
- Mar 21, 2026
- Recalling firm
- Navajo Manufacturing Company
- Quantity
- 28,457
- Product code
- IRT
- Distribution
- US Nationwide distribution in the states of CA, MS, FL, IN, LA, VA, TX.
Product description
Handy Solutions Neck & Shoulders Heating Pad, Number: 25607, Manufactured by Ninbo Unico Products Co., Ltd
Code information (models, lots, serial numbers)
UPC: 0-24291-25607-6, UDI-DI: 00024291256076
Devices named in this recall
1 device in the FDA device registry whose identifier appears in the recall's code information.
- HANDY SOLUTIONS HEATING PAD WRAP SHOULDER AND NECK 25607Navajo Manufacturing Company · Pad, Heating, Powered1 recall25 reports
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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