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Assure® Platinum BLOOD GLUCOSE METER 500001Recalls & reported problems

Arkray USA, Inc. · Portable Blood Glucose Meter · Class 2

Data updated Oct 18, 2026 from official FDA records · Editorial policy

Adverse event reports
2
Deaths reported
0
Injuries reported
2
Recalls naming it
0

Summary

The FDA's MAUDE database contains 2 adverse event reports that list this exact device (DI 00015482500016), received between Mar 20, 2025 and Mar 20, 2025 — classified as 2 injuries.

The most frequently reported specific device problem is “High Readings” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 2 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520262
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • High Readings2

Patient problems

  • Hypoglycemia2

Recent adverse event reports

The 2 most recent of 2 reports, in the reporter's own words as published by the FDA.

  • InjuryMar 20, 2025High Readings; High Readings

    THE PATIENT'S HUSBAND STATED HE WENT TO CHECK ON HER AND FOUND HER SOAKING WET AND UNABLE TO GET UP. AFTER GIVING HER A DRINK, HE PERFORMED A BLOOD TEST THAT SHOWED A READING OF 106. BECAUSE SHE APPEARED CONFUSED AND COULDN'T SIT UP, HE DOUBTED THE ACCURACY OF THE RESULT. HE CALLED 911 AROUND 3:35 PM AND THE PARAMEDICS ARRIVED 10 MINUTES LATER. THE PARAMEDIC TESTED THE PATIENT AND RECEIVED A READING OF 51. THEY ADMINISTERED A SUGAR SOLUTION, AND WITHIN APPROXIMATELY 10 MINUTES, SHE WAS ABLE TO SIT UP, HOLD A CONVERSATION AND EAT A PEANUT BUTTER AND JELLY SANDWICH. THE PARAMEDIC RE-TESTED HER, AND HER READING WAS 170. SHE WAS FEELING BETTER, BUT TIRED AND WAS ADVISED SHE COULD SLEEP, AND THE PARAMEDIC ADVISED THE PATIENT'S HUSBAND TO CHECK ON HER. SHE DID NOT GO TO THE HOSPITAL. ADVISED TO STOP USING METER AND STRIPS. REPLACED METER, STRIPS AND SENT RETURN LABEL.

    Patient problems: Hypoglycemia

    MAUDE report 21651796 ↗
  • InjuryMar 20, 2025High Readings; High Readings

    THE PATIENT'S HUSBAND STATED HE WENT TO CHECK ON HER AND FOUND HER SOAKING WET AND UNABLE TO GET UP. AFTER GIVING HER A DRINK, HE PERFORMED A BLOOD TEST THAT SHOWED A READING OF 106. BECAUSE SHE APPEARED CONFUSED AND COULDN'T SIT UP, HE DOUBTED THE ACCURACY OF THE RESULT. HE CALLED 911 AROUND 3:35 PM AND THE PARAMEDICS ARRIVED 10 MINUTES LATER. THE PARAMEDIC TESTED THE PATIENT AND RECEIVED A READING OF 51. THEY ADMINISTERED A SUGAR SOLUTION, AND WITHIN APPROXIMATELY 10 MINUTES, SHE WAS ABLE TO SIT UP, HOLD A CONVERSATION AND EAT A PEANUT BUTTER AND JELLY SANDWICH. THE PARAMEDIC RE-TESTED HER, AND HER READING WAS 170. SHE WAS FEELING BETTER, BUT TIRED AND WAS ADVISED SHE COULD SLEEP, AND THE PARAMEDIC ADVISED THE PATIENT'S HUSBAND TO CHECK ON HER. SHE DID NOT GO TO THE HOSPITAL. ADVISED TO STOP USING METER AND STRIPS. REPLACED METER, STRIPS AND SENT RETURN LABEL.

    Patient problems: Hypoglycemia

    MAUDE report 21651699 ↗

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Sources and updates

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