Philips Zoom! Chairside Light-Activated Whitening Kit DIS557Recalls & reported problems

Summary

The FDA's MAUDE database contains 7 adverse event reports that list this exact device (DI 00075020035004), received between Nov 7, 2017 and Dec 9, 2020 — classified as 7 injuries.

1 other recall cover devices cleared under the same FDA submission (K062176); they may or may not involve this specific model.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Recent adverse event reports

The 7 most recent of 7 reports, in the reporter's own words as published by the FDA.

• InjuryDec 9, 2020Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2020 IN WHICH PATIENT HAD A WHITE BLISTER ON BOTH UPPER AND LOWER LIP AFTER ZOOM TREATMENT. NOTE: PATIENT HAS ALLERGIES ON PENICILLIN AND LATEX.

  Patient problems: Burn(s)

  MAUDE report 10980023 ↗
• InjuryJul 16, 2020Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2020 IN WHICH A PATIENT HAD AN ADVERSE EFFECT IN THE FORM OF THROAT PAIN DURING AND AFTER THE LED LAMP IN-OFFICE ZOOM WHITENING PROCEDURE.

  Patient problems: Patient Problem/Medical Problem

  MAUDE report 10281374 ↗
• InjuryFeb 27, 2020Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2020 IN WHICH A PATIENT EXPERIENCED ALLERGY "BREATHING DIFFICULTIES", "RED BLUSHES/BIG HIVES ON NECK AND THROAT" WITH THE 25 %HP GEL 1ST & 2ND IN OFFICE ZOOM. THE DENTIST ATTEMPTED TO UNDERGO ZOOM WHITENING TREATMENT, THE FIRST ATTEMPT WAS STOPPED WHEN SEEING THE ALLERGIC REACTION IN THE FORM OF BREATHING DIFFICULTIES OF THE PATIENT. A SECOND ATTEMPT OF ZOOM TREATMENT WAS STOPPED AGAIN AS THE ALLERGIC REACTION OF "RED BLUSHES AND BIG HIVES ON THE NECK AND THROAT".

  Patient problems: Patient Problem/Medical Problem

  MAUDE report 9766220 ↗
• InjuryOct 18, 2018Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2018, IN WHICH THE DENTAL OFFICE CLAIMED PATIENT WAS HAVING SENSITIVITY ISSUES AFTER THE IN-OFFICE WHITENING PROCEDURE AND PATIENT WENT TO THE EMERGENCY ROOM.

  Patient problems: Sensitivity of Teeth

  MAUDE report 7980402 ↗
• InjuryDec 13, 2017Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2017 IN WHICH PATIENT EXPERIENCED SWOLLEN LIPS AFTER IN-OFFICE ZOOM TEETH WHITENING PROCEDURE. PATIENT VISITED URGENT CARE AFTER THE INCIDENT. NO ADDITIONAL INFORMATION WAS PROVIDED.

  Patient problems: Swelling

  MAUDE report 7113581 ↗
• InjuryDec 12, 2017Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2017 IN WHICH THE DENTAL OFFICE MANAGER REPORTED THAT THE GEL FROM TAKE HOME TEETH WHITENING SYRINGE GOT INTO HIS EYE WHEN HE WAS CLOSING THE SYRINGE. HE RINSED HIS EYE WITH WATER, AND SINCE THE EYE WAS STILL RED AFTER THE INCIDENT (NO BURNING), HE VISITED A DOCTOR. HE RESPONDED LATER THE SAME DAY THAT HE IS OK.

  Patient problems: Caustic/Chemical Burns; Red Eye(s)

  MAUDE report 7111519 ↗
• InjuryNov 7, 2017Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2017 IN WHICH DENTAL HYGIENIST REPORTED THAT AFTER IN-OFFICE TEETH WHITENING PROCEDURE, PATIENT FELT NAUSEOUS AND WENT TO HOSPITAL AFTER VOMITING BLOOD. THE PATIENT ALSO EXPERIENCED BURNING ON TONGUE AND ROOF OF THE MOUTH. THE DENTAL ASSISTANT STATED THAT THE PATIENT SWALLOWED THE GEL AND HAD A LOT OF SALIVATION DURING THE WHITENING PROCEDURE.

  Patient problems: Caustic/Chemical Burns; Nausea; Vomiting

  MAUDE report 7008133 ↗

Recalls under the same FDA submission

These recalls involve devices cleared under K062176. One submission often covers many models, so check the product and lot details in each record.

• Z-0425-2015 · Oct 24, 2014 · Terminated
  Relief ACP Oral Care Gel intended to relieve discomfort from dentin sensitivity. Sold separately in single, single syringe, 4 packs, 6 packs and in teeth whitening kits