Transcend Chair Series 0731403Recalls & reported problems

Summary

The FDA's MAUDE database contains 12 adverse event reports that list this exact device (DI 00190790004064), received between Mar 1, 2024 and Feb 10, 2026 — classified as 2 injuries, 10 malfunctions.

The most frequently reported specific device problem is “Detachment of Device or Device Component” (9 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Recent adverse event reports

The 12 most recent of 12 reports, in the reporter's own words as published by the FDA.

• MalfunctionFeb 10, 2026Detachment of Device or Device Component

  THE END USER REPORTED A MISSING BOLT FROM THE SEAT FRAME ASSEMBLY OF THE STAIR CHAIR. THE REPORTED ISSUE WAS NOT REPORTED AS OCCURRING DURING A PATIENT TRANSPORT AND WAS NOT ASSOCIATED WITH INJURY OR ADVERSE EVENT. AN AUTHORIZED FIELD TECHNICIAN WAS DISPATCHED TO THE CUSTOMER'S LOCATION TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION OF THE CHAIR AT THE CUSTOMER'S LOCATION. THE REPORTED ISSUE WAS CONFIRMED AND THE NEW HARDWARE WAS INSTALLED AND THE CHAIR WAS RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24303726 ↗
• MalfunctionJan 13, 2026Detachment of Device or Device Component

  THE END USER REPORTED WHILE TRANSPORTING A PATIENT ON THE CHAIR, A SCREW ALLEGEDLY FELL OUT FROM THE SEAT ASSEMBLY AREA. THE ALLEGED ISSUE DID NOT AFFECT THE ABILITY TO COMPLETE THE PATIENT TRANSPORT AND THERE WERE NO ASSOCIATED INJURIES. AN AUTHORIZED FIELD TECHNICIAN WAS DISPATCHED TO THE CUSTOMER'S LOCATION TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION. THE ALLEGED ISSUE WAS CONFIRMED AND NEW HARDWARE WAS INSTALLED ON THE CHAIR AND THE CHAIR WAS RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24052442 ↗
• MalfunctionJan 6, 2026Detachment of Device or Device Component

  THE END USER REPORTED REPORTED THAT A TRANSPORT WHEEL ON THEIR STAIR CHAIR HAD ALLEGEDLY DETACHED FROM THE CHAIR. NO ADDITIONAL DETAILS WERE PROVIDED AS TO WHEN OR HOW THE WHEEL BECAME DETACHED AND NO ALLEGATIONS ERE MADE OF PATIENT INVOLVEMENT OR INJURIES ASSOCIATED WITH THE PRODUCT ISSUE. A REPLACEMENT WHEEL WAS PROVIDED TO THE END USER FOR REPAIR.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23977674 ↗
• MalfunctionNov 26, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  THE END USER REPORTED WHILE TRANSPORTING A PATIENT ON THE STAIR CHAIR, ONE OF THE TRANSPORT WHEELS ALLEGEDLY DETACHED FROM THE CHAIR. THE PATIENT WAS ABLE TO BE SUCCESSFULLY MOVED FROM HER HOUSE TO THE COT IN THE DRIVEWAY. THE PATIENT NOR THE CREW SUSTAINED ANY INJURIES AS A RESULT OF THE REPORTED ISSUE. PICTURES WERE PROVIDED OF THE REPORTED ISSUE. AN AUTHORIZED FIELD TECHNICIAN WAS DISPATCHED TO THE CUSTOMER'S LOCATION TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION. THE REPORTED ISSUE WAS CONFIRMED AND THE CHAIR WAS REPAIRED AND RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23659780 ↗
• MalfunctionSep 10, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  THE END USER REPORTED THE HARDWARE ATTACHING THE SEAT FRAME TO THE MAIN FRAME HAD BACKED OUT AND WAS MISSING. THERE WAS NO REPORT OF ADVERSE EVENT OR INJURY ASSOCIATED WITH THE REPORTED ISSUE. REPLACEMENT HARDWARE WAS PROVIDED TO THE END USER AND THEY HAVE CONFIRMED THE CHAIR HAS BEEN REPAIRED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23016199 ↗
• MalfunctionAug 5, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED ONE OF THE TRANSPORT WHEELS DETACHED FROM THE CHAIR. THERE WERE NO REPORTS OF THIS OCCURRING DURING A PATIENT TRANSPORT NOR HAVE THERE BEEN ANY ALLEGATIONS OF INJURY AS A RESULT. AN AUTHORIZED FIELD TECHNICIAN WAS DISPATCHED TO THE CUSTOMER'S LOCATION TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION. THE REPORTED ISSUE WAS CONFIRMED AND THE CHAIR WAS REPAIRED AND RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22717184 ↗
• MalfunctionJun 10, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  THE END USER CONTACTED TECHNICAL SUPPORT TO ADVISE THAT THE FRONT TRANSPORT CASTER HAD DETACHED AND THEY NEEDED SERVICE. THERE WAS NO REPORT OF PATIENT INVOLVEMENT OR INJURIES ASSOCIATED WITH THE REPORTED ISSUE. INFORMATION FOR THE NON-WARRANTY REPAIR WAS PROVIDED TO THE CUSTOMER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22179871 ↗
• MalfunctionMar 24, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED WHILE SETTING UP THE STAIR CHAIR FOR USE AND AFTER ROLLING THE CHAIR FORWARD, A TRANSPORT WHEEL DETACHED FROM THE FRAME. THERE WAS NO PATIENT INVOLVEMENT AND NO INJURY OR ADVERSE EFFECT WAS ASSOCIATED WITH THE INCIDENT. THE CUSTOMER CONFIRMED THE CHAIR WAS OUT OF WARRANTY AND THEY HAD ALREADY ARRANGED FOR REPAIR OF THE WHEEL. IT WAS CONFIRMED THE STAIR CHAIR WAS REPAIRED AND HAS BEEN RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21677660 ↗
• MalfunctionFeb 6, 2025Mechanical Problem; Mechanical Problem

  IT WAS REPORTED A WHEEL ON THE STAIR CHAIR CAME LOOSE AND BENT THE BOLT. IT WAS NOT REPORTED THAT THIS OCCURRED DURING A PATIENT TRANSPORT NOR WERE ANY INJURIES ALLEGED AS A RESULT. A REPLACEMENT WHEEL WAS PROVIDED FOR THE REPAIR.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21324182 ↗
• InjuryNov 22, 2024Unintended Movement; Unintended Movement

  IT WAS REPORTED THAT WHILE TRANSPORTING A PATIENT ON THE STAIR CHAIR, THE FRONT RIGHT WHEEL DETACHED FROM THE CHAIR RESULTING IN THE CHAIR TIPPING FORWARD AND CONTACTING THE GROUND. THE PATIENT REMAINED RESTAINED TO THE CHAIR BUT HER KNEES IMPACTED THE GROUND AND SHE EXPRESSED PAIN IN HER KNEES. THE PATIENT WAS REMOVED FROM THE CHAIR AND ASSISTED TO THE STRETCHER FOR TRANSPORT TO THE MEDICAL FACILITY. IT IS UNKNOWN IF MEDICAL INTERVENTION WAS REQUIRED FOR THE ALLEGED KNEE PAIN. THE STAIR CHAIR WAS REMOVED FROM SERVICE PENDING EVALUATION.

  Patient problems: Pain

  MAUDE report 20759608 ↗
• InjuryApr 30, 2024Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE TRANSPORTING A 450 LB PATIENT DOWN AN EXTERIOR WOODEN STAIRCASE, THE CHAIR LOST TRACTION AND SLIPPED CAUSING THE MEDIC CREW TO USE ADDITIONAL FORCE TO AVOID LOSING CONTROL OF THE CHAIR. THE PATIENT WAS NOT INJURED; HOWEVER, A MEDIC DID ALLEGE AN INJURY DESCRIBED AS A BACK SPRAIN AND REQUIRED TIME OFF WORK. IT WAS REPORTED AN ATTEMPT TO REMOVE A THIN LAYER OF SNOW FROM THE STAIRS PRIOR TO TRANSPORT WAS MADE AND THE TEMPERATURE WAS APPROXIMATELY -3 DEG CELSIUS.

  Patient problems: Muscle/Tendon Damage

  MAUDE report 19215632 ↗
• MalfunctionMar 1, 2024Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS ALLEGED WHILE TRANSPORTING A PATIENT ON THE STAIR CHAIR, ONE OF THE TRANSPORT WHEELS DETACHED FROM THE CHAIR. NO INJURIES WERE REPORTED AS A RESULT; HOWEVER, A BACK UP UNIT NEEDED TO BE CALLED TO CONTINUE THE TRANSPORT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 18818696 ↗