Jazzy PassportRecalls & reported problems

Summary

The FDA's MAUDE database contains 16 adverse event reports that list this exact device (DI 00606509100212), received between Apr 26, 2019 and Oct 13, 2023 — classified as 12 injuries, 4 malfunctions.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 16 most recent of 16 reports, in the reporter's own words as published by the FDA.

• MalfunctionOct 13, 2023Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES HE SMELLED SMOKE AND WENT TO CHECK HIS CHAIR THAT WAS CHARGING. HE ALLEGES THE BATTERY CHARGER LIGHT WAS GREEN, SO HE UNPLUGGED THE CHARGER CORD FROM THE CHAIR, HE ALLEGEDLY HEARD A FAINT CLICKING SOUND ALLEGEDLY COMING FROM UNDER THE CHAIR. WHEN HE LOOKED AT THE CHAIR, HE ALLEGES SMOKE STARTED TO BILLOW OUT, THE BATTERY ALLEGEDLY STARTED HISSING AND FLAMES ALLEGEDLY BEGAN TO SHOOT OUT TO ABOUT 4-6 INCHES IN AT LEAST TWO DIRECTIONS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17930516 ↗
• InjurySep 13, 2023Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES GOING UP HER RAMP THE CHAIR ALLEGEDLY TIPPED BACKWARDS WITH THE CONSUMER IN THE CHAIR. CUSTOMER IS USING THE UNIT ON A NON-ADA APPROVED RAMP CAUSING THE ISSUE.

  Patient problems: Bruise/Contusion

  MAUDE report 17737540 ↗
• InjurySep 8, 2023Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER WAS EXITING AN ELEVATOR WHEN THE JAZZY FRONT WHEELS ALLEGEDLY DROPPED DOWN INTO THE ELEVATOR OPENING ALLEGEDLY CAUSING THE FOOT PLATFORM TO RISE AND ALLEGEDLY CRUSH HER LEFT LOWER LEG.

  Patient problems: Bone Fracture(s)

  MAUDE report 17710140 ↗
• MalfunctionMar 17, 2022Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  RECEIVED NOTICE OF A FIRE THAT OCCURRED WHERE A JAZZY PASSPORT WAS PRESENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 13801335 ↗
• InjuryJan 18, 2022Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PROVIDER ALLEGES CONSUMER HAS FALLEN OVER IN THE CHAIR A FEW TIMES RESULTING IN THE ARM BREAKING ON THE CHAIR.

  Patient problems: Bruise/Contusion

  MAUDE report 13281757 ↗
• InjurySep 22, 2021Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PROVIDER ALLEGES THE CONSUMER'S WIFE ALLEGES THE CHAIR ALLEGEDLY FOLDED WHILE THE CONSUMER WAS DRIVING AND ALLEGEDLY THREW THE CONSUMER OUT.

  Patient problems: Bruise/Contusion

  MAUDE report 12512655 ↗
• MalfunctionSep 22, 2021Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PROVIDER ALLEGES CONSUMER TIPPED OVER BACKWARDS ON A DRIVEWAY.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 12512643 ↗
• InjuryMay 21, 2021Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PROVIDER ALLEGES CONSUMER FLIPPED BACKWARDS TWICE WHILE ON CHAIR.

  Patient problems: Concussion

  MAUDE report 11863073 ↗
• InjuryMay 3, 2021Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  ALLEGES FLIPPING DEVICE BACKWARDS ON TWO DIFFERENT OCCASIONS. ALLEGES NOT OPERATING ON A STEEP RAMP OR ANYTHING OUT OF THE ORDINARY.

  Patient problems: Head Injury

  MAUDE report 11760892 ↗
• InjuryApr 28, 2020Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES WHILE GOING DOWN AND UP A SIDEWALK CUT OUT HER LEG ALLEGEDLY FELL OFF OF THE FOOT PLATE. HER CHAIR ALLEGEDLY CONTINUED TO MOVE FORWARD, HER LEG BENT BACKWARDS UNDER THE WHEEL AND GOT STUCK.

  Patient problems: Bone Fracture(s)

  MAUDE report 10004688 ↗
• InjuryJan 20, 2020Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER'S MOTHER ALLEGES WHILE TRAVELING IN MEXICO THE UNIT ALLEGEDLY TIPPED BACKWARDS CAUSING THE CONSUMER TO HIT HIS HEAD.

  Patient problems: Head Injury

  MAUDE report 9607188 ↗
• MalfunctionJan 15, 2020Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  ALLEGES FRONT CASTER FELL OFF. CALLED AMBULANCE TO GET BACK IN BED.

  Patient problems: No Known Impact Or Consequence To Patient

  MAUDE report 9590315 ↗
• InjuryDec 10, 2019Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  PROVIDER ALLEGES CONSUMER TIPPED OVER BACKWARDS IN HIS UNIT. PROVIDER STATED THAT THE CONSUMER TOLD HER IT WAS HIS FAULT.

  Patient problems: Bruise/Contusion

  MAUDE report 9446016 ↗
• InjuryAug 9, 2019Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES AS SHE WAS LOADING HER CHAIR WHICH WAS FOLDED, INTO THE BACK OF HER VAN, WHEN SHE FELT A PINCH. WHEN SHE GOT INTO HER VEHICLE SHE ALLEGEDLY NOTICED HER FINGER WAS DISLOCATED.

  Patient problems: Bone Fracture(s)

  MAUDE report 8880121 ↗
• InjuryMay 9, 2019Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES THAT HIS WIFE'S REAR TIRE ON HER UNIT GOT A FLAT. HIS WIFE TRIED TO DRIVE THE UNIT AND THE FRONT CASTER WHEEL BROKE. BECAUSE OF THE ALLEGED INCIDENT CONSUMER MISSED HER KIDNEY DIALYSIS AND ENDED UP IN THE HOSPITAL.

  Patient problems: Patient Problem/Medical Problem

  MAUDE report 8596405 ↗
• InjuryApr 26, 2019Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  CONSUMER ALLEGES HER FATHER'S LEG GOT TRAPPED AND INJURED WHILE MOVING INSIDE HIS CHAIR.

  Patient problems: Injury

  MAUDE report 8557238 ↗