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HexaVue HexaVue SCC 1.0Recalls & reported problems

Black Diamond Video, Inc. · The HexaVue Surgical Camera Control OR Integration software module allows the remote control of surgical camera. · Class 1

All models of HexaVue (5)

Data updated Oct 18, 2026 from official FDA records · Editorial policy

Quick summary

This Black Diamond Video HexaVue camera control software lets surgical cameras be controlled remotely. The 237 reports mostly describe screens flickering or going blank, images dropping and the system freezing or crashing, sometimes during procedures. The reports include 4 injuries and no deaths, though several recent reports state no injury occurred. No recalls name this device.

AI-generated from the FDA records on this page and checked automatically against the numbers below. Read the details before relying on it.

Adverse event reports
245
Deaths reported
0
Injuries reported
6
Recalls naming it
0

Summary

The FDA's MAUDE database contains 245 adverse event reports that list this exact device (DI 00724995198503), received between Jan 5, 2026 and Sep 30, 2026 — classified as 6 injuries, 239 malfunctions.

The most frequently reported specific device problem is “Display or Visual Feedback Problem” (229 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 8 reportsFeb 2026: 12 reportsMar 2026: 18 reportsApr 2026: 14 reportsMay 2026: 6 reportsJun 2026: 164 reportsJul 2026: 3 reportsAug 2026: 10 reportsSep 2026: 10 reportsOct 2026: 0 reports202420252026164
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Display or Visual Feedback Problem229
  • Insufficient Device Problem Information5
  • Connection Problem2
  • Misconnection2
  • Unintended Movement2
  • Application Program Freezes or Fails to Launch1
  • Disconnection1
  • Improper or Incorrect Procedure or Method1

Patient problems

  • No Clinical Signs, Symptoms or Conditions245

Recent adverse event reports

The 25 most recent of 245 reports, in the reporter's own words as published by the FDA.

  • InjurySep 30, 2026Display or Visual Feedback Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50952754 ↗
  • MalfunctionSep 30, 2026Display or Visual Feedback Problem

    The user facility reported that the monitor to their HexaVue Custom Room Rack was lagging causing a distorted image display. This event did not occur during a patient procedure. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50946695 ↗
  • MalfunctionSep 28, 2026Display or Visual Feedback Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50923829 ↗
  • MalfunctionSep 24, 2026Display or Visual Feedback Problem

    The user facility reported that during a patient procedure the monitors connected to their HexaVue Custom Room Rack ¿went black and then came back on¿. The patient procedure was completed successfully. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50884712 ↗
  • MalfunctionSep 24, 2026Unintended Movement

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50884044 ↗
  • MalfunctionSep 24, 2026Unintended Movement

    The user facility reported that prior to a patient procedure the monitors to their HexaVue Custom Room Rack were experiencing intermittent blinking. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50883980 ↗
  • MalfunctionSep 24, 2026Display or Visual Feedback Problem

    The user facility reported that a monitor and wall display connected to their HexaVue Custom Room Rack were ¿flickering¿. No report of procedure involvement. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50883723 ↗
  • MalfunctionSep 23, 2026Display or Visual Feedback Problem

    The user facility reported the touch panel to their HexaVue Custom Room Rack was distorted with red lines. No report of procedure involvement. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50872049 ↗
  • MalfunctionSep 23, 2026Display or Visual Feedback Problem

    The user facility reported that the HexaVue Integration System for their HexaVue Custom Room Rack was experiencing intermittent image capture issues. This event did not occur during a procedure. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50870995 ↗
  • InjurySep 23, 2026Display or Visual Feedback Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50869385 ↗
  • MalfunctionAug 28, 2026Display or Visual Feedback Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50497516 ↗
  • InjuryAug 28, 2026Display or Visual Feedback Problem

    The user facility reported that their HexaVue Custom Room Rack "crashed" during a patient procedure and would not restart resulting in a procedure delay. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50496908 ↗
  • InjuryAug 27, 2026Application Program Freezes or Fails to Launch

    The user facility reported that during a patient procedure their HexaVue Custom Room Rack would freeze when attempting to capture video. The procedure was completed successfully. No report of injury or procedure delay.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50485677 ↗
  • MalfunctionAug 27, 2026Display or Visual Feedback Problem

    The user facility reported that prior to a patient procedure their HexaVue Custom Room Rack was dropping images intermittently. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50484298 ↗
  • MalfunctionAug 27, 2026Display or Visual Feedback Problem

    The user facility reported that the monitor connected to their HexaVue Custom Room Rack was intermittently going blank and losing power. This event did not occur during a patient procedure. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50479288 ↗
  • MalfunctionAug 6, 2026Insufficient Device Problem Information

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50164214 ↗
  • InjuryAug 5, 2026Display or Visual Feedback Problem

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50146887 ↗
  • MalfunctionAug 4, 2026Insufficient Device Problem Information

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50128663 ↗
  • MalfunctionAug 4, 2026Insufficient Device Problem Information

    The user facility reported during a patient procedure the touch panels to their HexaVue Custom Room Rack were unresponsive. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50128662 ↗
  • MalfunctionAug 4, 2026Insufficient Device Problem Information

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50127931 ↗
  • InjuryJul 27, 2026Insufficient Device Problem Information

    The user facility reported during a patient procedure the touch panels to their HexaVue Custom Room Rack were "unresponsive", resulting in a procedure delay. No report of injury.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50005831 ↗
  • MalfunctionJul 16, 2026Display or Visual Feedback Problem

    THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE THE MONITORS TO THEIR HEXAVUE CUSTOM ROOM RACK WERE FROZEN RESULTING IN A PROCEDURE DELAY. NO REPORT OF INJURY.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25845993 ↗
  • MalfunctionJul 9, 2026Display or Visual Feedback Problem

    THE USER FACILITY REPORTED THE DISPLAY TO THEIR HEXAVUE CUSTOM ROOM RACK WAS FLICKERING. NO REPORT OF PROCEDURE INVOLVEMENT. NO REPORT OF INJURY.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25761064 ↗
  • MalfunctionJun 23, 2026Connection Problem

    THE USER FACILITY REPORTED THAT MONITORS CONNECTED TO THEIR HEXAVUE CUSTOM ROOM RACKS WERE FLICKERING DURING PATIENT PROCEDURES. THE PROCEDURES WERE COMPLETED SUCCESSFULLY. NO REPORT OF INJURY.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25595241 ↗
  • MalfunctionJun 23, 2026Connection Problem

    THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE, THE MONITOR CONNECTED TO THEIR HEXAVUE CUSTOM ROOM RACK WAS DISPLAYING LINES. A SHORT PROCEDURE DELAY WAS REPORTED. NO REPORT OF INJURY.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25595240 ↗

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Sources and updates

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