HexaVue HexaVue IP (REF XQHPILCC)Recalls & reported problems
Black Diamond Video, Inc. · HexaVue IP In-Light Camera Control Feature · Class 1
All models of HexaVue (5)
Data updated Oct 18, 2026 from official FDA records · Editorial policy
Quick summary
This HexaVue IP surgical camera's reports mostly describe display or video problems during procedures, sometimes with delays, mouse or keyboard issues, and power problems. There are 76 reports, no deaths and 5 injuries. No recalls name this device. Reports rose sharply to 74 in the last 12 months versus 2 in the prior 12 months.
AI-generated from the FDA records on this page and checked automatically against the numbers below. Read the details before relying on it.
- Adverse event reports
- 80
- Deaths reported
- 0
- Injuries reported
- 11
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 80 adverse event reports that list this exact device (DI 00724995220594), received between Nov 1, 2024 and Sep 24, 2026 — classified as 11 injuries, 69 malfunctions.
The most frequently reported specific device problem is “Display or Visual Feedback Problem” (73 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.
Reports received per month
Most reported problems
Device problems
- Display or Visual Feedback Problem73
- Adverse Event Without Identified Device or Use Problem1
- Break1
- Insufficient Device Problem Information1
- No Audible Prompt/Feedback1
- No Display/Image1
- Output Problem1
- Power Problem1
Patient problems
- No Clinical Signs, Symptoms or Conditions79
- Pain1
Recent adverse event reports
The 25 most recent of 80 reports, in the reporter's own words as published by the FDA.
MalfunctionSep 24, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the monitor to their HexaVue IP Custom Room Rack was experiencing a routing issue that attributed to the surgical display images ¿dropping¿ and ¿going black¿. No report of procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50876739 ↗InjuryAug 28, 2026Display or Visual Feedback Problem
The user facility reported loss of mouse and keyboard functionality during a patient procedure when switching between workstations through their HexaVue IP Custom Room Rack. The user facility subsequently reported loss of access to both systems, resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50497332 ↗MalfunctionAug 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the monitor to their HexaVue IP Custom Room Rack was experiencing ¿no video from guest port¿. The procedure was completed successfully and there was no report of procedure impact. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50485232 ↗MalfunctionAug 27, 2026Display or Visual Feedback Problem
The user facility reported that their HexaVue IP Custom Room Rack was locked and displayed an error. This event occurred prior to a patient procedure. No report of injury or procedure delay.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50484407 ↗MalfunctionAug 6, 2026Adverse Event Without Identified Device or Use Problem
The user facility reported that during a patient procedure an employee inadvertently bumped into their HexaVue IP Custom Room Rack which caused the rack to disconnect. When the rack was plugged back in, the system ¿locked up and appeared to shut down.¿ The procedure was completed successfully following a short delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50156805 ↗InjuryAug 5, 2026Display or Visual Feedback Problem
The user facility reported ¿no video from input¿ with the monitor to their HexaVue IP Custom Room Rack during a patient procedure, resulting in procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50147400 ↗InjuryJul 30, 2026Display or Visual Feedback Problem
The user facility reported the monitor to their HexaVue IP Custom Room Rack had "no image" during a patient procedure, resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50091391 ↗InjuryJul 30, 2026Display or Visual Feedback Problem
The user facility reported the monitor to their HexaVue IP Custom Room Rack experienced "no video output" during a patient procedure, resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50091268 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the system log directory had reached 100% capacity to their HexaVue IP Custom Room Rack and caused the system to "freeze", resulting in a procedure delay.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50018953 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the touch panel to their HexaVue IP Custom Room Rack was "unable to be controlled" and was stuck on "waiting for application server", resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50018903 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the system log directory had reached 100% capacity to their HexaVue IP Custom Room Rack and caused the system to "freeze", resulting in a procedure delay.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50018509 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the touch panel to their HexaVue IP Custom Room Rack was "unable to be controlled" and was stuck on "waiting for application server", resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50018487 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported that during a patient procedure the touch panel to their HexaVue IP Custom Room Rack displayed "waiting for video router". The procedure was completed successfully following a short delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50013381 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported during a patient procedure the display to their HexaVue IP Custom Room Rack was "flickering", resulting in a procedure delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50006128 ↗InjuryJul 27, 2026Display or Visual Feedback Problem
The user facility reported that during a patient procedure their HexaVue IP Custom Room Rack was losing network connection. The procedure was completed successfully following a short delay. No report of injury.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50005834 ↗MalfunctionJul 15, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE HEXAVUE IP CUSTOM ROOM RACK EXPERIENCED A SWITCHING ERROR. THIS EVENT DID NOT OCCUR DURING A PATIENT PROCEDURE. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25832409 ↗MalfunctionJul 10, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE THE IMAGE ON THE DISPLAY CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS EXPERIENCING INSTABILITY RESULTING IN A PROCEDURE DELAY. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25780756 ↗MalfunctionJul 1, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE THE SCREEN TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS GOING INTO "STAND BY MODE" INTERMITTENTLY. THE PROCEDURE WAS COMPLETED FOLLOWING A SHORT DELAY. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25683083 ↗MalfunctionJun 18, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT TOUCH PANEL CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS NOT SHOWING AN INPUT SOURCE. THIS EVENT DID NOT OCCUR DURING A PATIENT PROCEDURE. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25553213 ↗MalfunctionJun 17, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT DURING A PATIENT PROCEDURE, THE TOUCH PANEL CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS SHOWING BLACK SCREENS. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25536277 ↗MalfunctionJun 16, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE MONITOR CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS FLICKERING. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25527246 ↗MalfunctionJun 16, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE MONITOR CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS GOING BACK AND FORTH BETWEEN HDMI AND SDI. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25527193 ↗MalfunctionJun 16, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE MONITOR CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACK WAS FLICKERING. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25527126 ↗MalfunctionJun 16, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE MONITORS CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACKS WERE FLICKERING. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25527111 ↗MalfunctionJun 16, 2026Display or Visual Feedback Problem
THE USER FACILITY REPORTED THAT THE MONITORS CONNECTED TO THEIR HEXAVUE IP CUSTOM ROOM RACKS WERE FLICKERING. NO REPORT OF INJURY.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25527084 ↗
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- VidiaPort 4028110Baxter Medical Systems GmbH + Co. KG · CAMERA, SURGICAL AND ACCESSORIES1 recall1 report
- BARCO MDSC-8527Barco NV · Camera, Surgical And Accessories1 recall1 report
- Vividimage 4K RLM314K3Black Diamond Video, Inc. · CAMERA, SURGICAL AND ACCESSORIES51 reports
- VidiaPort 4028310Baxter Medical Systems GmbH + Co. KG · CAMERA, SURGICAL AND ACCESSORIES1 recall0 reports
- VidiaPort 4028210Baxter Medical Systems GmbH + Co. KG · CAMERA, SURGICAL AND ACCESSORIES1 recall0 reports
- AESCULAP JG910Aesculap AG · CAMERA, SURGICAL AND ACCESSORIES1 recall0 reports
Sources and updates
- Device record: FDA GUDID, file dated Oct 13, 2026 · View this device in AccessGUDID ↗
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026 · each report above links to its original FDA record
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 18, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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