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NATURA 411800Recalls & reported problems

Convatec, Purchasing Department · SUR-FIT Natura® Moldable Durahesive® Skin Barrier With Hydrocolloid Flexible Collar [45Mm (1 3/4" ) - Small] · Class 1

Adverse event reports
5
Deaths reported
0
Injuries reported
0
Recalls naming it
0

Summary

The FDA's MAUDE database contains 5 adverse event reports that list this exact device (DI 00768455105946), received between Oct 3, 2022 and Aug 5, 2025 — classified as 5 malfunctions.

The most frequently reported specific device problem is “Complete Blockage” (3 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 1 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 3 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520263
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Complete Blockage3
  • Material Protrusion/Extrusion3
  • Melted3
  • Material Disintegration2
  • Positioning Problem1

Patient problems

  • No Clinical Signs, Symptoms or Conditions3
  • Hemorrhage/Blood Loss/Bleeding2
  • Laceration(s)1
  • Skin Inflammation/ Irritation1
  • Tissue Breakdown1

Recent adverse event reports

The 5 most recent of 5 reports, in the reporter's own words as published by the FDA.

  • MalfunctionAug 5, 2025Complete Blockage; Melted; Material Protrusion/Extrusion; Complete Blockage; Melted; Material Protrusion/Extrusion

    THE END USER REPORTED THAT THE BOX OF THREE SKIN BARRIERS HAD A SERIOUS MASS MELTING PROBLEM, WHICH HAD ALSO BLOCKED THE EXCRETION OUTLET. IT HAD BEEN CONFIRMED THAT OBSTRUCTION HAD FULLY BLOCKED THE STOMA. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 22714385 ↗
  • MalfunctionAug 5, 2025Complete Blockage; Melted; Material Protrusion/Extrusion; Complete Blockage; Melted; Material Protrusion/Extrusion

    THE END USER REPORTED THAT THE BOX OF THREE SKIN BARRIERS HAD A SERIOUS MASS MELTING PROBLEM, WHICH HAD ALSO BLOCKED THE EXCRETION OUTLET. IT HAD BEEN CONFIRMED THAT OBSTRUCTION HAD FULLY BLOCKED THE STOMA. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 22714384 ↗
  • MalfunctionAug 5, 2025Complete Blockage; Melted; Material Protrusion/Extrusion; Complete Blockage; Melted; Material Protrusion/Extrusion

    THE END USER REPORTED THAT THE BOX OF THREE SKIN BARRIERS HAD A SERIOUS MASS MELTING PROBLEM, WHICH HAD ALSO BLOCKED THE EXCRETION OUTLET. IT HAD BEEN CONFIRMED THAT OBSTRUCTION HAD FULLY BLOCKED THE STOMA. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 22714246 ↗
  • MalfunctionApr 12, 2024Material Disintegration; Positioning Problem; Material Disintegration; Positioning Problem

    THE END USER REPORTED THAT HE HAD CUT HIS STOMA WITH THE APPLIANCE. HE USED THE COMPANY'S PRODUCT AND MENTIONED THAT THERE WAS A PIECE OF PLASTIC EMBEDDED IN THE MOLDABLE MATERIAL OF WAFER. HE HAD ROLLED THE MATERIAL OPEN, AND IT HAD CUT HIS STOMA. HE HAD TO REMOVE THE APPLIANCE AFTER ONE DAY OF WEAR AS IT HAD BEEN BLEEDING AND CAUSING THE APPLIANCE TO LIFT. HE THEN HAD TO CHANGE HIS APPLIANCE DAILY DUE TO THE BLEEDING. THE AMOUNT OF BLEEDING DECREASED OVER THE TEN DAYS FOLLOWING THE INJURY, AND IT NOW ONLY BLED WHEN THE STOMA WAS CLEANED. THE CONSUMER USED COMPANY'S STOMA POWDER AND DID NOT REQUIRE ANY OTHER MEDICAL INTERVENTION OR TREATMENT. THE END USER ADDITIONALLY STATED THAT HE DID NOT HAVE ANY PHOTOS AS THE INCIDENT OCCURRED WHILE HE WAS ON VACATION, AND HE HAD DISPOSED OF THE WAFER AFTER REPLACING IT WITH ANOTHER ONE.

    Patient problems: Hemorrhage/Blood Loss/Bleeding; Laceration(s); Tissue Breakdown

    MAUDE report 19094847 ↗
  • MalfunctionOct 3, 2022Material Disintegration; Material Disintegration

    THE END USER REPORTED THAT A PORTION OF MASS DISSOLVED REVEALING THE PLASTIC LINER IN ONE WAFER OUT OF SAMPLE PACK OF THREE. HE STATED THAT THE PLASTIC LINER HAD BEEN IN CONTACT WITH HIS STOMA AND CAUSED IRRITATION AND A TRACE AMOUNT OF BLOOD FROM HIS STOMA. THE BLEEDING DID NOT CONTINUE, AND HE DID NOT HAVE TO APPLY PRESSURE TO THE AREA OR SEEK MEDICAL TREATMENT. THIS WAS THE FIRST TIME THE CONSUMER HAD USED THIS WAFER. HE HAD THE WAFER ON APPLICATION FOR FOUR DAYS AND HAD BEEN USING THE CURRENT PRODUCT FOR LESS THAN FOUR MONTHS. HE FURTHER STATED THAT HE HAD WORN A SIMILAR COMPANY¿S WAFER WITHOUT ANY ISSUE, AND HE WILL CONTINUE TO USE THE SAME. NO PHOTO WAS AVAILABLE AT THIS TIME.

    Patient problems: Hemorrhage/Blood Loss/Bleeding; Skin Inflammation/ Irritation

    MAUDE report 15527221 ↗

Other PROTECTOR, OSTOMY devices

All PROTECTOR, OSTOMY devices →

Sources: FDA GUDID, MAUDE and Medical Device Recalls via openFDA. openFDA data is not validated for clinical or regulatory use.