NATURA 411806Recalls & reported problems
Convatec, Purchasing Department · SUR-FIT Natura® Moldable Durahesive® Skin Barrier With Hydrocolloid Flexible Collar [70Mm (2 3/4" ) - X-Large] · Class 1
All models of NATURA (15)
Data updated Oct 16, 2026 from official FDA records · Editorial policy
Quick summary
This is a Convatec Natura ostomy skin barrier. The 40 reports mostly describe material problems such as cracking, erosion or disintegration, and misaligned openings, often found before use with no patient injury. There are 40 reports naming this device identifier, with no deaths and no injuries. No recalls name this device.
AI-generated from the FDA records on this page and checked automatically against the numbers below. Read the details before relying on it.
- Adverse event reports
- 40
- Deaths reported
- 0
- Injuries reported
- 0
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 40 adverse event reports that list this exact device (DI 00768455106004), received between Dec 3, 2019 and Feb 27, 2026 — classified as 40 malfunctions.
The most frequently reported specific device problem is “Malposition of Device” (21 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.
Reports received per month
Most reported problems
Device problems
- Malposition of Device21
- Material Disintegration10
- Material Erosion10
- Activation, Positioning or Separation Problem9
- Material Separation9
- Material Too Rigid or Stiff9
- Separation Problem9
Patient problems
- No Clinical Signs, Symptoms or Conditions20
- No Consequences Or Impact To Patient10
- No Patient Involvement10
Recent adverse event reports
The 25 most recent of 40 reports, in the reporter's own words as published by the FDA.
MalfunctionFeb 27, 2026Malposition of Device
THE NURSE REPORTED THAT THE CENTRAL APERTURE OF THE SKIN BARRIER WAFER WAS MISALIGNED. THE PRODUCT WAS NOT USED. A PHOTOGRAPH DEPICTING THE ISSUE WAS RECEIVED FROM THE COMPLAINANT.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24466016 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462734 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462733 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
IT WAS REPORTED BY THE NURSE THAT THE MOLDABLE MATERIAL OF THE WAFERS WAS CRACKED. THE PRODUCT WAS NOT USED BY PATIENT. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462732 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462731 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462730 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462729 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462728 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462727 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
IT WAS REPORTED BY THE NURSE THAT THE MOLDABLE MATERIAL OF THE WAFERS WAS CRACKED. THE PRODUCT WAS NOT USED BY PATIENT. THE PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462726 ↗MalfunctionJan 8, 2024Material Disintegration; Material Erosion; Material Disintegration; Material Erosion
TO DATE, ADDITIONAL PATIENT OR EVENT DETAILS WERE RECEIVED WHICH HAVE BEEN ADDED IN H10 (ADDL MFG NARRATIVE).
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 18462725 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264131 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264129 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264126 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264124 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264122 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264121 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264094 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264093 ↗MalfunctionAug 22, 2022Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem; Material Too Rigid or Stiff; Material Separation; Activation, Positioning or Separation Problem; Separation Problem
THE END USER REPORTED THAT NINE WAFERS OUT OF ONE BOX OF TEN WAFERS WITH THIS LOT NUMBER WERE STIFFER AND RESULTED IN SEPARATION OF THE WAXY LAYERS WHEN ROLLING OUT THE MOLDABLE BARRIER OPENING, AND AFTER, ABOUT TWO DAYS THE WAFER SPLITS IN TWO, NECESSITATED TO CHANGE APPLIANCE. SHE CHANGED HER WAFER PRIOR TO LEAKAGE AS SHE TOLD THAT IT FELT DIFFERENT. SHE DENIED SKIN IRRITATION AS A RESULT. HER USUAL WEAR TIME WAS FIVE-TO SEVEN DAYS, SHE HAS USED THIS WAFER FOR YEARS WITHOUT CONCERNS AND QUESTIONED STORAGE. SHE USED WITH COMPANY¿S POUCH, SEALS REFERENCE UNKNOWN, OTHER COMPANY¿S BARRIER WIPE AND ADHESIVE REMOVER. SHE DENIED CHANGES IN HER ROUTINE. NO PHOTO IS AVAILABLE AT THIS TIME.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 15264092 ↗MalfunctionDec 12, 2019Malposition of Device; Malposition of Device
TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.
Patient problems: No Patient Involvement
MAUDE report 9456740 ↗MalfunctionDec 12, 2019Malposition of Device; Malposition of Device
TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.
Patient problems: No Patient Involvement
MAUDE report 9456738 ↗MalfunctionDec 12, 2019Malposition of Device; Malposition of Device
TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.
Patient problems: No Patient Involvement
MAUDE report 9456737 ↗MalfunctionDec 12, 2019Malposition of Device; Malposition of Device
TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.
Patient problems: No Patient Involvement
MAUDE report 9456707 ↗MalfunctionDec 12, 2019Malposition of Device; Malposition of Device
TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.
Patient problems: No Patient Involvement
MAUDE report 9456704 ↗
Other PROTECTOR, OSTOMY devices
- NATURA 404593Convatec, Purchasing Department · PROTECTOR, OSTOMY2,403 reports
- SUR-FIT NATURA 413182Convatec, Purchasing Department · PROTECTOR, OSTOMY1,202 reports
- SUR-FIT NATURA 413180Convatec, Purchasing Department · PROTECTOR, OSTOMY1,190 reports
- SUR-FIT NATURA 413179Convatec, Purchasing Department · PROTECTOR, OSTOMY1,178 reports
- SUR-FIT NATURA 413181Convatec, Purchasing Department · PROTECTOR, OSTOMY974 reports
- NATURA 411802Convatec, Purchasing Department · PROTECTOR, OSTOMY966 reports
- NATURA 404592Convatec, Purchasing Department · PROTECTOR, OSTOMY907 reports
- SUR-FIT NATURA 413183Convatec, Purchasing Department · PROTECTOR, OSTOMY773 reports
Sources and updates
- Device record: FDA GUDID, file dated Oct 13, 2026 · View this device in AccessGUDID ↗
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026 · each report above links to its original FDA record
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 16, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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