drive RTL12C002-WHRecalls & reported problems

Summary

The FDA's MAUDE database contains 2 adverse event reports that list this exact device (DI 00822383006147), received between Feb 24, 2022 and Oct 31, 2025 — classified as 2 malfunctions.

The most frequently reported specific device problem is “Break” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Most reported problems

Recent adverse event reports

The 2 most recent of 2 reports, in the reporter's own words as published by the FDA.

• MalfunctionOct 31, 2025Break; Break

  ACCORDING TO COPY OF DRIVE DEVILBISS HEALTHCARE'S CONSUMER PRODUCT INCIDENT REPORT FILED WITH HEALTH CANADA: DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF AN INCIDENT INVOLVING A RAISED TOILET SEAT BY THE PROVIDER WHO STATED THE SEAT BROKE WHILE IN USE CAUSING THE END USER TO FALL. THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, SERIOUS INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. AS PART OF ITS COMPLAINT REVIEW AND EVALUATION PROCESS, DRIVE DEVILBISS HEALTHCARE WILL ALSO NOTIFY THE MANUFACTURER OF THE PRODUCT ABOUT THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23434993 ↗
• MalfunctionFeb 24, 2022Break; Device Dislodged or Dislocated

  THE HUSBAND USED THE UNIT AND NO PROBLEMS OCCURRED, BUT WHEN HIS WIFE USED THE SAME RTS, A PIECE BROKE OFF AND THE END USER FELL OFF THE SIDE OF THE TOILET WHEN THE PRODUCT DISLODGED FROM THE TOILET ITSELF.

  Patient problems: Fall

  MAUDE report 13595246 ↗