DigitalDiagnost 712031Recalls & reported problems

Summary

The FDA's MAUDE database contains 65 adverse event reports that list this exact device (DI 00884838065321), received between Jul 11, 2019 and Jun 30, 2026 — classified as 65 malfunctions.

The most frequently reported specific device problem is “Device Fell” (54 reports).

2 FDA recall records name this device's identifier, 2 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Recalls naming this device

1. Oct 1, 2025Open, Classified

   Philips has identified that some ceiling suspension telescopic carriages manufactured from July 2024 through June 2025 may be difficult to move vertically (i.e. additional force/physical exertion required for manual movement) due to potential manufacturing issues.

   Z-0464-2026 · Root cause: Device Design · Recall details · FDA record ↗

2. Sep 21, 2023Open, Classified

   Potential for units suspended on the ceiling to fail and fall.

   Z-0274-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

Most reported problems

Recent adverse event reports

The 25 most recent of 65 reports, in the reporter's own words as published by the FDA.

• MalfunctionJun 30, 2026Detachment of Device or Device Component

  IT WAS REPORTED THAT THE PATIENT STEP PLATE ON THE ENTIRE TRIPOD HAD BROKEN OFF AT THE BACK. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO HARM TO THE PATIENT OR USER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25663720 ↗
• MalfunctionJun 5, 2026Fire

  IT WAS REPORTED THAT A FIRE INCIDENT HAD OCCURRED WITHIN THE HOSPITAL FACILITY OVER THE WEEKEND. AS A RESULT OF THE INCIDENT, SMOKE ENTERED THE ROOM WHERE THE PHILIPS SYSTEM WAS INSTALLED THROUGH CABLE DUCTS CONNECTED TO ADJACENT AREAS. AS A PRECAUTIONARY MEASURE, THE CUSTOMER DISCONNECTED THE ACQUISITION WORKSTATION (AWS) AND REQUESTED VERIFICATION OF SYSTEM FUNCTIONALITY BEFORE RETURNING THE EQUIPMENT TO SERVICE. THE DEVICE WAS OUTSIDE OF CLINICAL USE AT THE TIME OF THE EVENT, AND NO PATIENT OR USER HARM WAS REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25410919 ↗
• MalfunctionMar 2, 2026Detachment of Device or Device Component

  IT WAS REPORTED THAT THE PATIENT SUPPORT PROBLEM. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24481127 ↗
• MalfunctionDec 16, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE REMOTE ALERT OF A MECHANICAL HEAVY SHOCK TO THE DETECTOR. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO HARM TO PATIENT OR USER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23818701 ↗
• MalfunctionDec 16, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE REMOTE ALERT OF A HEAVY SHOCK TO THE DETECTOR. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO HARM TO PATIENT OR USER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23818691 ↗
• MalfunctionDec 15, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DETECTOR WAS DROPPED AND NOW IT WILL NOT CALIBRATE. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23800128 ↗
• MalfunctionDec 9, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE LARGE MOBILE DETECTOR FAILED, AND UNDERTABLE MOUNTING WAS NOT POSSIBLE. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23756851 ↗
• MalfunctionNov 26, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE ON-SWITCH OF THE DIGITAL DETECTOR CAN NO LONGER BE OPERATED PROPERLY. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23655170 ↗
• MalfunctionNov 25, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE SKYPLATE WAS DROPPED AND NOW FACING ISSUES. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23646201 ↗
• MalfunctionNov 21, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE REMOTE ALERT OF A MECHANICAL HEAVY SHOCK TO THE DETECTOR. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO HARM TO PATIENT OR USER. ADDITIONAL INFORMATION RECEIVED THAT THE DETECTOR HAD BEEN DROPPED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23615275 ↗
• MalfunctionNov 18, 2025Power Problem; Power Problem

  IT WAS REPORTED THAT GENERATOR ERROR OBSERVED AFTER A POWER OUTAGE. THE USE OF DEVICE WAS UNKNOWN.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23583422 ↗
• MalfunctionOct 28, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  EVENT DESCRIPTION: IT WAS REPORTED THAT THE SKYPLATE WAS DROPPED AND IS NOT WORKING; NO IMAGE. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23404200 ↗
• MalfunctionSep 15, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DETECTOR DROPPED. THE USE OF DEVICE WAS UNKNOWN AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23049417 ↗
• MalfunctionAug 14, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT ARTIFACTS APPEARED ON THE DETECTOR DURING EXPOSURE. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22805533 ↗
• MalfunctionAug 8, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DETECTOR WAS DROPPED, RESULTING IN A MASSIVE ARTIFACT THAT COMPLETELY BLOCKS ANY IMAGE TAKEN. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22746905 ↗
• MalfunctionJul 29, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DETECTOR HAS ARTIFACT DUE TO DETECTOR DROP. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22645350 ↗
• MalfunctionJul 22, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE REMOTE ALERT OF A MECHANICAL HEAVY SHOCK TO THE DETECTOR. THE DEVICE WAS OUTSIDE OF CLINICAL USE AND THERE WAS NO HARM TO PATIENT OR USER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22565342 ↗
• MalfunctionJul 21, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE LINES ON THE IMAGES OF THE SKYPLATE DETECTOR. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM. ADDITIONAL INFORMATION RECEIVED THAT THE DETECTOR WAS DROPPED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22555875 ↗
• MalfunctionJul 7, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DROPPED PLATE HAS A GRID LINE. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22410659 ↗
• MalfunctionJun 26, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT WHITE STRIPES ON DETECTOR. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM. ADDITIONAL INFORMATION RECEIVED THAT THE DETETCOR WAS DROPPED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22334875 ↗
• MalfunctionJun 17, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED THAT THE HYDRAULICS OF THE PLATFORM OF THE COLUMN CART FAIL. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM. ADDITIONAL INFORMATION RECEIVED THAT THE HYDRAULIC FAILURE WAS CAUSED BY A DEFECTIVE GAS SPRING.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22222837 ↗
• MalfunctionMay 25, 2025Fire; Fire

  IT WAS REPORTED THAT THE MACHINE IS NOT SWITCHING ON WHILE TRIES TO DIAGNOSIS CONTROLLER BOARD GETS SHORT AND STARTS FIRE. THE DEVICE WAS OUTSIDE OF CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22082479 ↗
• MalfunctionMay 22, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE REMOTE ALERT OF HEAVY SHOCK TO THE DETECTOR. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO HARM TO PATIENT OR USER. ADDITIONAL INFORMATION RECEIVED THAT THE DETECTOR WAS DROPPED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22068679 ↗
• MalfunctionMay 19, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED THAT THE PATIENT SUPPORT IS BROKEN. THE USE OF THE DEVICE WAS UNKNOWN AND THERE WAS NO HARM TO THE PATIENT OR USER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22042568 ↗
• MalfunctionMay 12, 2025Device Handling Problem; Device Fell; Device Handling Problem; Device Fell

  IT WAS REPORTED THAT THE DETECTOR WAS DROPPED AND LEADING TO ARTIFACT ON RIGHT SIDE OF EXPOSURES. THE DEVICE WAS NOT IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22000725 ↗