GN ReSound 20472100Recalls & reported problems

Summary

The FDA's MAUDE database contains 55 adverse event reports that list this exact device (DI 05708296147113), received between Aug 3, 2022 and Aug 11, 2023 — classified as 55 malfunctions.

The most frequently reported specific device problem is “Overheating of Device” (53 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 25 most recent of 55 reports, in the reporter's own words as published by the FDA.

• MalfunctionAug 11, 2023Overheating of Device; Overheating of Device

  ON AN UNKNOWN DATE IN JULY (BEST ESTIMATE), A CHARGER OVER HEATED AND MELTED AT PLUG PORT. CHARGER WAS PLUGGED INTO WALL OUTLET AND ON PATIENT'S NIGHTSTAND. NO HARM TO PATIENT AND NO DAMAGE TO HEARING AIDS OR OTHER PROPERTY. NO FURTHER INFORMATION EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17507611 ↗
• MalfunctionAug 11, 2023Overheating of Device; Overheating of Device

  ON (B)(6) 23, GN HEARING RECEIVED A CHARGER FOR REPAIR AND IT WAS NOTICED THE CHARGER PORT AND CHARGER CORD HAD MELTED. REQUESTS FOR FURTHER INFORMATION FROM THE PATIENT WERE UNSUCCESSFUL. (B)(6) 2023 NO FURTHER FOLLOW UP IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17507603 ↗
• MalfunctionAug 4, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT: 01 JUL 2023. ON (B)(6) 2023, THE PATIENT PRESENTED TO CLINIC ADVISING THAT HIS DEVICES WERE NOT CHARGING. HEARING CARE PROFESSIONAL AND THE PATIENT DISCUSSED HOW HE WOULD PLUG INTO THE ACCESSORIES PORT IN HIS MOTORHOME TO CHARGE. THE FOLLOWING DAY, (B)(6) 2023, THE PATIENT RETURNED TO THE CLINIC WITH CHARGER PORT AND CORD BURNT OUT. PATIENT STATED THAT THE CHARGER WAS PLUGGED INTO THE ACCESSORIES PORT FOR 20 MINS TO HALF AN HOUR. HE THEN CHECKED THE CHARGER AND NOTICED THAT IT WAS HOT UNDER THE CHARGER. HE THEN PULLED IT FROM THE PORT AND NOTICED THE CORD WAS VERY SOFT AND THAT THE CORD AND THE CHARGER PORT WERE MELTED AND BURNT OUT. HEARING AIDS WERE NOT AFFECTED. IT HAS BEEN REPORTED THAT THE PATIENT ADVISED THAT HE DID NOT SUSTAIN ANY INJURY OR HARM FROM THE CHARGER DEVICE. NO DAMAGE TO PROPERTY REPORTED. IT IS UNKNOWN IF THE ORIGINAL ACCESSORIES WERE USED. 31AUG 23 IT HAS BEEN CONFIRMED THAT ORIGINAL ACCESSORIES WAS USED

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17457525 ↗
• MalfunctionAug 4, 2023Overheating of Device; Overheating of Device

  IT WAS REPORTED THAT THE CHARGER PORT MELTED, WHILE IN USE AT A HOTEL. THERE WAS NO HARM TO THE USER, AND NO PROPERTY HAS BEEN REPORTED. ORIGINAL ACCESSORIES WERE USED. WARRANTY EXPIRATION DATE WAS 01/31/21. NO FURTHER FOLLOW UP IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17457287 ↗
• MalfunctionJul 14, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT ON (B)(6) 2023. IT WAS REPORTED: PLUG IN BURNED AT THE CHARGER. ON FOLLOW UP, RESPONSE RECEIVED- NOBODY WAS HURT, JUST A BURN MARK ON HER DRESSER. WE JUST WANT A NEW CHARGER. IT IS UNKNOWN IF ORIGINAL GN ACCESSORIES WERE USED AT THE TIME OF INCIDENT. FURTHER FOLLOW UP IS ON GOING. 11AUG2023: NO FURTHER FOLLOW UP HAS BEEN RECEIVED. NO FURTHER FOLLOW UP IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17323494 ↗
• MalfunctionJul 7, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT (B)(6) 2023. IT WAS REPORTED THAT THE CHARGER PORT MELTED. USER SAYS IT HAD GOTTEN A LITTLE WARM WHILE CHARGING LATELY. NO HARM TO PEOPLE OR PROPERTY. ORIGINAL EQUIPMENT WAS USED. 28JUL2023. NO FURTHER FOLLOW UP RECEIVED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17278961 ↗
• MalfunctionJul 7, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT (B)(6) 2023. (B)(6) 2023 IT WAS REPORTED: BACK OF THE CHARGER CASE NEAR THE PLUG-IN WAS MELTED. USER KEPT THE CHARGER PLUGGED IN THE SAME SPOT. USER SMELLED SOMETHING BURNING AND THE BACK OF THE CHARGER CASE NEAR THE PLUG-IN WAS MELTED. NO DAMAGE TO THE SURROUNDING AREA OR TO USER. (B)(6) 2023: NO FURTHER FOLLOW UP HAS BEEN RECEIVED. NO FURTHER FOLLOW UP IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17278474 ↗
• MalfunctionJul 5, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT (B)(6)2023 (B)(6)2023 IT WAS REPORTED THAT -CHARGER BURNT AT USB PLUG IN ON BACK OF CHARGER. NO FIRE BUT VISIBLY BURNT. IMAGES OBTAINED OF THE DEVICE SHOWED A MELTED CHARGER PORT. NO HARM TO PEOPLE OR PROPERTY REPORTED ORIGINAL EQUIPMENT WAS USED DEVICE IS OUT OF WARRANTY. (B)(6)2023 NO FURTHER FOLLOW UP RECEIVED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17255457 ↗
• MalfunctionJun 30, 2023Overheating of Device; No Apparent Adverse Event; Overheating of Device; No Apparent Adverse Event

  ON AN UNKNOWN DATE (BEST GUESS IS SOMETIME IN (B)(6) 2023), IT WAS REPORTED ON (B)(6) 2023 THAT CHARGER STOPPED WORKING. IT WAS RESET AND STARTED WORKING AGAIN BUT GOT VERY HOT VERY FAST. IMAGES OBTAINED OF THE DEVICE SHOWED A MELTED CHARGER PORT. THERE WERE NO REPORTS OF PATIENT HARM OR INJURY, AND NO MEDICAL INTERVENTION WAS REQUIRED. NO FURTHER INFORMATION IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17237483 ↗
• MalfunctionJun 23, 2023Overheating of Device; Overheating of Device

  (B)(6)2023: ON AN UKNOWN DATE ( BEST ESTIMATE) CHARGER FOUND WITH MELTED USB PORT. USER NOTICED HE SAW SMOKE AND RED IN THE CORNER AND THE CHARGER WAS VERY HOT. BUT NO ACTUAL FLAMES. USER NOT SURE WHEN IT HAPPENED, BUT IT WAS WITHIN THE LAST 3 MONTHS. NO HARM TO USER OR PROPERTY REPORTED. NO MEDICAL ATTENTION SOUGHT AND NO MEDICATION PRESCRIBED. ORIGINAL EQUIPMENT USED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17189508 ↗
• MalfunctionJun 14, 2023Overheating of Device; Overheating of Device

  ESTIMATE DATE OF INCIDENT 17MAY2023, IT WAS REPORTED, CHARGER OVER HEATED AND MELTED. NO FURTHER INFORMATION RECEIVED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17123522 ↗
• MalfunctionJun 7, 2023Overheating of Device; Overheating of Device

  ON AN UNKNOWN DAY (BEST ESTIMATE SOMETIME IN MAY), IT WAS REPORTED THAT A CHARGER WAS HEATED AND MELTED THE CORD. NO HARM OR INJURY WAS REPORTED BY THE PATIENT THERE WERE 3 SEPARATE ATTEMPTS TO CONTACT PATIENT AND OBTAIN MORE INFORMATION. NO FURTHER INFORMATION COULD BE OBTAINED. NO FURTHER INFORMATION IS EXPECTED

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17077227 ↗
• MalfunctionMay 17, 2023Overheating of Device; Overheating of Device

  (B)(6) 2023 IT WAS REPORTED: CHARGER CORD MELTED AT THE MICRO USB PORT. NO PERSONAL HARM OR PROPERTY DAMAGE REPORTED. ORIGINAL EQUIPMENT WAS USED. THE CHARGER WAS BOUGHT 2021. CHARGER HAS BEEN REPLACED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16944497 ↗
• MalfunctionMay 17, 2023Overheating of Device; Overheating of Device

  IT WAS REPORTED, CHARGER, CABLE AND ADAPTER MELTED AT NIGHT (B)(6)2023 - (B)(6) 2023) DURING CHARGING AND TRIGGERED THE FIRE ALARM. IT DID NOT CAUGHT FIRE. IT HAPPENED TO THE CHARGER. WHILE PLUGGED TO THE ELECTRIC SYSTEM. UNORIGINAL EQUIPMENT WAS USED. NO HARM OR PROPERTY DAMAGE REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16944333 ↗
• MalfunctionMay 17, 2023Overheating of Device; Overheating of Device

  (B)(6) 2023, IT WAS REPORTED: CHARGER NOT WORKING AND COMPROMISED AT PLUG PORT OVER THE WEEKEND USER BROUGHT CHARGER INTO STORE STATING IT WAS NOT WORKING. UPON INSPECTION IN THE STORE, IT WAS NOTICED THE PORT LOOKED COMPROMISED AND HAD DEBRIS IN BACK. CHARGER IS CLEANED IT UP HOWEVER THERE WAS STILL WHITE ON CORD INDICATING THAT IT HAD BEEN HOT AT ONE POINT. USER DID NOT NOTICE THIS. NO HARM TO USER OR PROPERTY DAMAGE UNKNOWN IF ORIGINAL EQUIPMENT WAS USED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16944310 ↗
• MalfunctionApr 27, 2023Overheating of Device; Overheating of Device

  DATE OF INCIDENT (B)(6) 2023. IT WAS REPORTED IN THE COMPLAINT: CHARGER APPEARS TO HAVE OVERHEATED AND CABLE MELTED INTO PORT OF THE CHARGER. THE END USER NOTICED SOME "FOG" NEAR HER BATHROOM MIRROR. HER HEARING AID CHARGER WAS PLUGGED IN CLOSE BY AND SHE NOTICED THAT THE CABLE HAD MELTED INTO THE INSIDE OF THE CHARGER. THE CHARGER WAS ALSO HOT. USER DOES NOT USE OUR USB BRICK BUT USES A MULTIPLE USB HUB. ORIGINAL CABLE WAS BEING USED. IT WAS A DIFFERENT CHARGING BRICK, THEY HAD A MULTIPLE USB HUB THEY WERE USING. NO HARM TO PEOPLE OR PROPERTY. BASED ON DESCRIPTION IT IS WHERE THE CABLE PLUGS INTO THE CHARGER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16822632 ↗
• MalfunctionApr 20, 2023Overheating of Device; Overheating of Device

  IT WAS REPORTED: I AM ASSUMING INCIDENT HAPPENED ON (B)(6) 2023. HER EMAILED STATED THAT WHILE CHARGING HER HEARING AIDS, CHARGER WAS SMOKING AND LEAKING FLUID. SHE REMOVED HEARING AIDS FROM CHARGER (HEARING AID WORKING FINE) AND TOSSED CHARGER, POWER CABLE AND ADAPTER IN OUTSIDE TRASH. SHE DID NOT FEEL SAFE TO HAVE IT IN HER HOME. NO PATIENT HARM. UNSURE IF IT WAS THE ORIGINAL POWER CORD & ADAPTER. BUT IT WAS THE ORIGINAL CHARGER. BOUGHT IN (B)(6) 2019.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16775013 ↗
• MalfunctionApr 14, 2023Overheating of Device; Overheating of Device

  12-APR-2023. ESTIMATED DATE OF INCIDENT (B)(6) 2023. IT WAS REPORTED THAT -CHARGER OVERHEATED AND THE PLUG AREA MELTED. BASED ON DESCRIPTION IT IS WHERE THE CABLE PLUGS INTO THE CHARGER (BY THE MINI USB ADAPTER CORD) THE END USER NOTICED THE OVERHEATING AND UNPLUGGED THE CHARGER NO HARM DONE TO THE PATIENT OR TO THEIR HOME. ORIGINAL EQUIPMENT WAS USED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16742055 ↗
• MalfunctionApr 13, 2023Overheating of Device; Overheating of Device

  ESTIMATED DATE OF INCIDENT (B)(6) 2023. IT WAS REPORTED- CHARGER MELTED CHARGING PORT (OVER HEATING). BASED ON DESCRIPTION IT IS WHERE THE CABLE PLUGS INTO THE CHARGER (BY THE MINI USB ADAPTER CORD) THE END USER WENT TO PULL THE, THE CHARGING BOX OFF THE PLUG AND PLUG IT IN AND, SHE REALIZED IT WAS OBVIOUSLY SCORCHED AND, THE CHARGER ITSELF IN THE BACK IS MULTI PLASTIC AND THE PORTS THAT GOES INTO THE SEAPORT IS TOTALLY MELTED AND DISFIGURED. NO HARM DONE TO THE PATIENT OR TO THEIR HOME. ORIGINAL EQUIPMENT WAS USED. THE CHARGER IS OUT OF WARRANTY.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16736064 ↗
• MalfunctionMar 30, 2023Overheating of Device; Overheating of Device

  ON (B)(6) 2023, PATIENT FOUND CHARGER BURNED AT THE CHARGER USB SLOT AND CABLE AT HOME. NO REPORTS OF PATIENT HARM OR INJURY AND NO MEDICAL INTERVENTION WAS REQUIRED. NO DAMAGE TO PROPERTIES IS REPORTED. UNKNOWN WHETHER ORIGINAL EQUIPMENT WAS USED. DEVICE HAS BEEN REQUESTED BACK FOR FURTHER INVESTIGATION.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16644436 ↗
• MalfunctionMar 30, 2023Overheating of Device; Smoking; Overheating of Device; Smoking

  ON AN UNKNOWN DATE (FEB-2023 BEST ESTIMATE) MICRO USB CHARGER PORT MELTED WITH VISIBLE SMOKE. CHARGER PLUGGED IN AT THE SAME LOCATION THE WHOLE TIME. 24-APR-2023: NO FURTHER FOLLOW UP INFORMATION EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16644298 ↗
• MalfunctionMar 30, 2023Overheating of Device; Overheating of Device

  (B)(6) 2023 ESTIMATED DATE OF INCIDENT (B)(6) 2023 FOR A HEARING AID CHARGER PLASTIC MELTED AT THE CHARGER UNIT. BASED ON DESCRIPTION IT IS WHERE THE CABLE PLUGS INTO THE CHARGER (BY THE MINI USB ADAPTER CORD) THE END USER WAS SITTING BESIDES THE CHARGING UNIT AND SMELLED SMOKE, WHICH ALARMED HIM TO EXAMINE THE CHARGING UNIT. HE THEN UNPLUGGED THE UNIT. NO HARM DONE TO THE PATIENT OR TO THEIR HOME. ORIGINAL EQUIPMENT WAS USED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16643998 ↗
• MalfunctionFeb 24, 2023Overheating of Device; Overheating of Device

  ON (B)(6) 2023, PATIENT REPORTED THAT HE WAS IN HIS KITCHEN AND SMELLED BURNING. THE CHARGER WAS PLUGGED IN AT THE TIME WITHOUT HEARING AIDS. NO PATIENT HARM OR PROPERTY DAMAGE REPORTED. IT IS UNKNOWN IF THE ORIGINAL EQUIPMENT WAS USED. NO FURTHER FOLLOW-UP INFORMATION IS EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16435296 ↗
• MalfunctionFeb 17, 2023Overheating of Device; Overheating of Device

  IN JANUARY 2023 (BEST ESTIMATE), A CHARGER WAS REPORTED TO HAVE MELTED/BURNED AT THE PORT. NO INFORMATION RECEIVED ON THE ACTIONS LEADING TO THIS EVENT. NO PATIENT HARM OR PROPERTY DAMAGE REPORTED. IT IS UNKNOWN IF THE ORIGINAL EQUIPMENT WAS USED. FOLLOW-UP INFORMATION HAD BEEN REQUESTED BUT NO FURTHER INFORMATION WAS OBTAINED. NO FURTHER INFORMATION EXPECTED

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16395581 ↗
• MalfunctionFeb 16, 2023Overheating of Device; Overheating of Device

  ON (B)(6) 2023 THE CHARGING PORT AND CORD WAS MELTED. USER STATED THE CHARGER WAS PLUGGED IN VIA THE USB AND NOT USING THE ELECTRICAL PLUG. NO HARM TO THE USER REPORTED. UNKNOWN IF ORIGINAL ACCESSORIES/EQUIPMENT WAS USED. NO FURTHER INFORMATION EXPECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16388068 ↗