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Change Healthcare Stratus Imaging PACS 1.4.0Recalls & reported problems

Change Healthcare Canada Company · Class 2

Data updated Oct 18, 2026 from official FDA records · Editorial policy

1 open recall names this device. See the recall details and contact the manufacturer or your healthcare provider.

Adverse event reports
1
Deaths reported
0
Injuries reported
0
Recalls naming it
1

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 17540262160093), received between Nov 22, 2023 and Nov 22, 2023 — classified as 1 malfunction.

The most frequently reported specific device problem is “Application Program Problem” (1 report).

1 FDA recall record name this device's identifier, 1 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Reports received per month

Nov 2023: 1 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520261
Last 36 months. The most recent month may be incomplete.

Recalls naming this device

  1. Nov 1, 2023Class IIOpen, Classified

    Under certain circumstances, information from HL7 messages received by Stratus PACS/Imaging Share systems has been incorrectly associated with another patient's study.

    Z-0551-2024 · Root cause: Software design · Recall details · FDA record ↗

Most reported problems

Device problems

  • Application Program Problem1
  • Computer Software Problem1
  • Data Problem1
  • Patient Data Problem1

Patient problems

  • No Clinical Signs, Symptoms or Conditions1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • MalfunctionNov 22, 2023Computer Software Problem; Application Program Problem; Data Problem; Patient Data Problem; Computer Software Problem; Application Program Problem; Data Problem; Patient Data Problem

    UNDER CERTAIN CIRCUMSTANCES, INFORMATION FROM HL7 MESSAGES RECEIVED BY THE STRATUS PACS/ IMAGING SHARE SYSTEM HAVE BEEN INCORRECTLY ASSOCIATED WITH ANOTHER PATIENT'S STUDY WHICH MAY RESULT IN THE FOLLOWING POTENTIAL SCENARIOS: 1. A SUBSET OF PATIENT STUDY METADATA (PATIENT NAME, MRN, ACCESSION NUMBER, DOB, GENDER, STUDY PROCEDURE) HAS BEEN UPDATED WITH ANOTHER PATIENT'S METADATA (PATIENT NAME, MRN, ACCESSION NUMBER, DOB, GENDER, STUDY PROCEDURE). THIS MAY RESULT IN PATIENT'S IMAGES BEING LABELED INCORRECTLY WITH ANOTHER PATIENT'S METADATA AND ASSOCIATED WITH THE WRONG PATIENT RECORD. 2. AS A RESULT OF INCORRECT IMAGE DEMOGRAPHICS, THE MISLABELED IMAGES MAY NOT BE ASSOCIATED WITH THE RECORD FOR THE PATIENT THAT HAD AN IMAGING STUDY. 3. AN ISSUED REPORT ON A STUDY THAT IS SENT TO THE STRATUS IMAGING SYSTEM VIA HL7, MAY GET ATTACHED TO ANOTHER PATIENT'S STUDY. THIS MAY RESULT IN A REPORT BEING ASSOCIATED WITH THE INCORRECT PATIENT STUDY. 4. AS A RESULT OF INCORRECT REPORT ASSOCIATION DESCRIBED ABOVE, SOME PATIENTS WILL HAVE MISSING REPORTS WITH NO REPORT BEING DISPLAYED IN THE STUDY. THE INCORRECT ASSOCIATION OF IMAGE AND REPORT METADATA ACROSS IMAGING STUDIES CAN OCCUR WITHIN YOUR FA

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 18193816 ↗

Other System, Image Processing, Radiological devices

All System, Image Processing, Radiological devices →

Sources and updates

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