Progressa SurfaceRecalls & reported problems across all models
Hill-Rom, Inc. · 13 models in the FDA device registry
Data updated Oct 16, 2026 from official FDA records · Editorial policy
1 open recall names at least one Progressa Surface model. Check whether yours is affected in the recall details, and contact the manufacturer or your healthcare provider.
- Adverse event reports
- 8
- Deaths reported
- 1
- Injuries reported
- 6
- Recalls
- 1
We found 13 models of Progressa Surface by Hill-Rom, Inc. in the FDA's device registry (GUDID). Together they are named in 8 adverse event reports in the FDA's MAUDE database, received between Apr 8, 2021 and Feb 10, 2025 — classified as 1 death, 6 injuries, 1 malfunction.
The most frequently reported specific device problem is “Insufficient Device Problem Information” (4 reports).
1 FDA recall record name at least one of these models by its device identifier, 1 still open.
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works
Reports received per month, all models
Progressa Surface recalls
FDA recall records that name at least one of these models by its device identifier, newest first. Each recall usually covers specific models or lots, so check the details.
- Feb 25, 2025Open, Classified
The air bladders inside the mattress may move out of position when the head of the bed is elevated, causing a dip in the mattress.
Z-1468-2025 · Root cause: Nonconforming Material/Component · names 12 of these models · Recall details · FDA record ↗
Most reported Progressa Surface problems
Device problems
- Adverse Event Without Identified Device or Use Problem4
- Insufficient Device Problem Information4
- Material Twisted/Bent3
Patient problems
- Pressure Sore/Ulcer8
- Hypovolemic Shock1
Progressa Surface models
13 models, most reported first. Each model has its own page with its reports, recalls and device details.
- Progressa® Surface P7520A23BED, AC-POWERED ADJUSTABLE HOSPITAL1 recall4 reports
- Progressa® Surface P7520A4SBED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A45BED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A39BED, AC-POWERED ADJUSTABLE HOSPITAL1 recall0 reports
- Progressa® Surface P7520A37BED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A31BED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A3BED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A24SBED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A22SBED, AC-POWERED ADJUSTABLE HOSPITAL1 recall0 reports
- Progressa® Surface P7520A21BED, FLOTATION THERAPY, POWERED1 recall0 reports
- Progressa® Surface P7520A20SBED, AC-POWERED ADJUSTABLE HOSPITAL1 recall0 reports
- Progressa® Surface P7520A19BED, AC-POWERED ADJUSTABLE HOSPITAL1 recall0 reports
- Progressa® Surface P7520A7BED, AC-POWERED ADJUSTABLE HOSPITAL1 death4 reports
Recent Progressa Surface adverse event reports
The 8 most recent reports across all models, in the reporter's own words as published by the FDA.
InjuryFeb 10, 2025Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem
IT WAS REPORTED BY THE CUSTOMER THE BLADDER IN A PROGRESSA BED SURFACE WAS TWISTING AND CAUSING A DIP, AND A PATIENT INJURY OCCURRED. FORTY TWO DAYS PRIOR TO THIS REPORT, THE PATIENT DEVELOPED A DEEP TISSUE PRESSURE INJURY (DTPI) TO THE LEFT SACRUM/BUTTOCK. ON AN UNKNOWN DATE, THE PATIENT WAS ADMITTED TO THE HOSPITAL FOR AN UNSPECIFIED DIAGNOSIS AND PLACED ON A PROGRESSA BED. AFTER AN UNSPECIFIED AMOUNT OF TIME, THE DTPI "WORSENED". THE PATIENT UNDERWENT A DEBRIDEMENT OF THE WOUND. AT THE TIME OF THIS REPORT, THE WOUND WAS CONSIDERED A STAGE 4 DTPI. NO FURTHER INFORMATION WAS AVAILABLE AT THE TIME OF THIS REPORT.
Patient problems: Pressure Sore/Ulcer
MAUDE report 21349635 ↗InjuryFeb 4, 2025Material Twisted/Bent; Material Twisted/Bent
IT WAS REPORTED BY THE CUSTOMER THE BLADDER IN A PROGRESSA BED SURFACE WAS TWISTING AND CAUSING A DIP, AND A PATIENT INJURY OCCURRED. DURING AN ONSITE VISIT BY BAXTER TEAM MEMBERS THE CUSTOMER REPORTED ON AN UNKNOWN DATE, THE PATIENT WAS ADMITTED TO THE HOSPITAL FOR AN UNSPECIFIED DIAGNOSIS. DURING HOSPITALIZATION WHILE USING THE PROGRESSA BED THE PATIENT DEVELOPED A DEEP TISSUE PRESSURE INJURY (DTPI) CONSIDERED A STAGE 4 WOUND BASED ON THE RIGHT ISCHIUM. THE PATIENT WAS TREATED WITH A ¿TOPICAL¿ WOUND CARE (NOT FURTHER SPECIFIED). NO FURTHER INFORMATION WAS AVAILABLE AT THE TIME OF THIS REPORT.
Patient problems: Pressure Sore/Ulcer
MAUDE report 21304945 ↗InjuryFeb 4, 2025Material Twisted/Bent; Material Twisted/Bent
IT WAS REPORTED BY THE CUSTOMER THE BLADDER IN A PROGRESSA BED SURFACE WAS TWISTING AND CAUSING A DIP, AND A PATIENT INJURY OCCURRED. DURING AN ONSITE VISIT BY BAXTER TEAM MEMBERS THE CUSTOMER REPORTED THE PATIENT HAD AN INITIAL STAGE 4 PRESSURE SORE ON THE RIGHT SACRUM. THEN ON AN UNKNOWN DATE, THIS PATIENT WAS ADMITTED TO THE HOSPITAL FOR AN UNSPECIFIED DIAGNOSIS. ON THE DATE OF THE EVENT, THE STAGE 4 PRESSURE INJURY WAS OBSERVED TO HAVE ¿WORSENED¿. ALSO ON THIS DATE, WHILE HOSPITALIZED, THE PATIENT DEVELOPED A STAGE 4 PRESSURE INJURY ON THE LEFT SACRUM. THE PATIENT UNDERWENT A DEBRIDEMENT TO BOTH PRESSURE INJURIES. THE PATIENT LATER RECOVERED FROM THE STAGE 4 PRESSURE INJURY LEAVING THE PATIENT WITH THE INITIAL STAGE 4 PRESSURE INJURY THEY WERE ADMITTED TO THE HOSPITAL WITH. THE CUSTOMER REPORTED A NON-BAXTER MAPPING PAD WAS USED ON THE PROGRESSA BED SURFACE BETWEEN THE MICROCLIMATE MANAGEMENT (MCM) TOPPER AND THE AIR BLADDERS. ON AN UNKNOWN DATE, THE CUSTOMER REPLACED THE MATTRESS. NO FURTHER INFORMATION WAS AVAILABLE AT THE TIME OF THIS REPORT.
Patient problems: Pressure Sore/Ulcer
MAUDE report 21304935 ↗InjuryFeb 4, 2025Material Twisted/Bent; Material Twisted/Bent
IT WAS REPORTED BY THE CUSTOMER THE BLADDER IN A PROGRESSA BED SURFACE WAS TWISTING AND CAUSING A DIP, AND A PATIENT INJURY OCCURRED. DURING AN ONSITE VISIT BY BAXTER TEAM MEMBERS THE CUSTOMER REPORTED THE PATIENT HAD AN INITIAL STAGE 4 PRESSURE SORE ON THE SACRUM. THEN ON AN UNKNOWN DATE, THIS PATIENT WAS ADMITTED TO THE HOSPITAL FOR AN UNSPECIFIED DIAGNOSIS. ON THE DATE OF THE EVENT, A DEEP TISSUE PRESSURE INJURY (DTPI) DEVELOPED INSIDE THE PREEXISTING STAGE 4 WOUND. NO MEDICAL INTERVENTION WAS PROVIDED. THE PROGRESS BED WAS REPLACED, AND THE PATIENT DEVELOPED A SECOND DTPI. NO MEDICAL INTERVENTION WAS PROVIDED FOR THIS INJURY AS WELL. NO FURTHER INFORMATION WAS AVAILABLE AT THE TIME OF THIS REPORT.
Patient problems: Pressure Sore/Ulcer
MAUDE report 21304053 ↗MalfunctionApr 9, 2021Insufficient Device Problem Information; Insufficient Device Problem Information
THE CUSTOMER REPORTED BEDSORE ISSUES AT (B)(6) HOSPITAL, IN THE INTENSIVE CARE UNIT. IT WAS REPORTED THAT THE PATIENT EXPERIENCED A STAGE 3 PRESSURE ULCER THAT WAS 15 CM WITH FIBRINOUS TISSUE PRESENT. NO INTERVENTION WAS REPORTED.
Patient problems: Pressure Sore/Ulcer
MAUDE report 11641133 ↗DeathApr 9, 2021Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information; Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information
THE CUSTOMER REPORTED EIGHT PATIENT INJURIES TO HILLROM. THREE OF THESE INJURIES WERE ASSESSED TO BE SERIOUS AND THEREFORE REPORTABLE ADVERSE EVENTS (HILLROM REFERENCE NUMBERS: (B)(4), (B)(4) AND (B)(4)). FIVE OF THE PATIENT INJURIES WERE ASSESSED AS MINOR INJURIES AND THEREFORE NOT REPORTABLE. ADDITIONAL INFORMATION OBTAINED ON 23/MARCH/2021 REPORTED THAT THERE WAS A PATIENT WHO EXPERIENCED HEMORRHAGIC SHOCK, COVID-19 INFECTION, AND DEATH. THE EXACT SEQUENCE OF EVENTS IS UNKNOWN, AS WELL AS WHAT ROLE THE DEVICE OR SURFACE PLAYED IN THE PATIENT'S DEATH. THE CUSTOMER WAS UNABLE TO CONFIRM WHICH OF THE 8 PATIENTS WITH REPORTED INJURIES HAD SUFFERED THE HEMORRHAGIC SHOCK, COVID-19 AND EXPIRED. IN THE ABSENCE OF CLEAR INFORMATION THIS REPORT IS BEING SUBMITTED AS A SEPARATE INCIDENT REPORT.
Patient problems: Hypovolemic Shock; Pressure Sore/Ulcer
MAUDE report 11641132 ↗InjuryApr 8, 2021Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information; Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information
HILLROM RECEIVED A REPORT FROM A HILLROM TECHNICIAN STATING THAT THE PATIENT HAD A STAGE 2/3 SACRUM BEDSORE WITH 8 CM DIAMETER. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS PATIENT INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).
Patient problems: Pressure Sore/Ulcer
MAUDE report 11636238 ↗InjuryApr 8, 2021Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information; Adverse Event Without Identified Device or Use Problem; Insufficient Device Problem Information
HILLROM RECEIVED A REPORT FROM A HILLROM TECHNICIAN STATING THAT THE PATIENT HAD A STAGE ¾ SACRUM BEDSORE NECROSIS WITH 5 CM DIAMETER; KNEE AND CHIN BEDSORES FOLLOWING VENTRAL DECUBITUS. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS PATIENT INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).
Patient problems: Pressure Sore/Ulcer
MAUDE report 11636198 ↗
Other Hill-Rom, Inc. products
- Centrella Bed2 models · 2,021 reports · 2 recalls
- VersaCare Med Surg Bed2 models · 1,200 reports
- pro+18 models · 36 reports · 13 recalls
- Voalte Nurse Call2 models · 419 reports · 2 recalls
- ALLEN24 models · 73 reports · 5 recalls
- WatchCare4 models · 0 reports · 4 recalls
- NaviCare Nurse Call Systems3 models · 99 reports · 2 recalls
- CompellaSurface3 models · 87 reports · 1 recall
Sources and updates
- Models: FDA GUDID, file dated Oct 13, 2026. Models are grouped by the brand name the manufacturer registered.
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 16, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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