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Abbott m2000sp, an automated system for performing sample… recallZ-0463-2015 · Abbott Molecular · initiated Oct 23, 2014

Class II Terminated All recalls posted in November 2014

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Abbott Molecular or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Some versions of Application Specifications (App Spec) are incompatible with m2000sp system software version 6.0 and 7.0. This issue will cause Error Code 9000 (An unexpected error has occurred: Software error) to be generated when the Available Reagent Packs screen is selected.

FDA root cause category: Software design (manufacturing process)

What the company is doing

Field Correction Recall / Urgent Field Safety Notice letters dated September 23, 2014 were sent to all direct accounts (customers). The letters included instructions for customers to: 1) review the app spec files that are installed on the m2000sp system and delete any incompatible app specs; 2) if one or more app spec files were deleted, installation of new app spec file(s) is needed; and, 3) review this information with laboratory personnel and retain the letter for future reference. Customers with questions about this market action can contact Technical Support at 800-553-7042, Option 2, or the local Abbott Molecular representative.

Recall details

Recall number
Z-0463-2015
Recall class
Class II
Status
Terminated
Initiated by the company
Oct 23, 2014
Posted by the FDA
Nov 25, 2014
Recalling firm
Abbott Molecular
Quantity
9 CD ROMs (US); 1,273 CD ROMs (Foreign)
Product code
JJH
FDA submissions
K092705
Distribution
Worldwide distribution. US nationwide (CA, CT, FL, NC, PA, SC, and DC), Algeria , Australia , Austria , Belgium , Bosnia and Herzegovina , Cameroon , Canada , Chad , Colombia , Costa Rica , Croatia , Denmark , Egypt , Ethiopia , Finland , France , Germany , Greece , Guinea , Honduras , Hong Kong , India , Indonesia , Ireland , Israel , Italy , Japan , Kenya , Korea , Lithuania , Mali , Mexico , Netherlands , New Zealand , Nigeria , Norway , Pakistan , Paraguay , Poland , Portugal , Romania , Russia , Saudi Arabia , Senegal , Slovenia , South Africa , Spain , Sweden , Switzerland , Taiwan , Tanzania , Thailand , Turkey , Uganda , Ukraine , United Arab Emirates, United Kingdom , Vietnam

Product description

Abbott m2000sp, an automated system for performing sample preparation for nucleic acid testing.

Code information (models, lots, serial numbers)

List Number: 09K14; Models: E series, G series

Other devices under the same FDA submission

2 devices cleared under K092705 — the recall does not name any of them by identifier. One submission often covers many models, so they may or may not be affected.

Sources and updates

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