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Merge Eye Care Systems, consisting of Merge Eye Station… recallZ-1681-2017 · Merge Healthcare, Inc. · initiated Apr 4, 2016

Class II Terminated All recalls posted in March 2017

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Merge Healthcare, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

The system will completely stop allowing the downloading or acquisition of new images due to incompatible software application versions.

FDA root cause category: Software Design Change

What the company is doing

The recalling firm issued a letter dated 3/28/2016 via e-mail the week of 4/4/2016. If no email address was available, the letters were issued via certified mail.

Recall details

Recall number
Z-1681-2017
Recall class
Class II
Status
Terminated
Initiated by the company
Apr 4, 2016
Posted by the FDA
Mar 13, 2017
Recalling firm
Merge Healthcare, Inc.
Quantity
1,627 sites potentially have the affected software
Product code
NFJ
FDA submissions
K110006, K913929
Distribution
Distribution was made to medical facilities nationwide. Government distribution was made. Foreign distribution was made to Canada, as well as other countries. There was no military distribution.

Product description

Merge Eye Care Systems, consisting of Merge Eye Station, Merge Eye Care PACS, and Merge Eye Station Import Utility (ESIU).

Code information (models, lots, serial numbers)

All versions of Eye Care PACS, Eye Station, and ESIU.

Other devices under the same FDA submission

1 device cleared under K110006, K913929 — the recall does not name any of them by identifier. One submission often covers many models, so they may or may not be affected.

Sources and updates

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