Lunar iDXA Advance (iDXA with enCORE v16) bone densitometer recallZ-1710-2020 · GE Healthcare, LLC · initiated Dec 3, 2019
Class II Open, Classified All recalls posted in April 2020
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from GE Healthcare, LLC or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
An issue with the Lunar iDXA control panel may cause the start button to not release and potentially contribute to an accidental radiation occurrence.
FDA root cause category: Radiation Control for Health and Safety Act
What the company is doing
GE Healthcare notified customers via an Electronic Product Radiation Warning Letter dated March 13, 2020. The letter provided the following instructions. 1) Discontinue use of the start button on the control panel of the Lunar iDXA system to start a scan until a GE Representative can correct your system. 2) Disable the control panel start button in the enCORE software by following the below steps: " In enCORE, select menu item Tools> User Options. " Select the measure tab. " Uncheck the option "Allow Scanner Start Button to initiate a Measurement " " Press OK. 3) Start the patient scan from the measure screen of the enCORE software. GE Healthcare will correct all affected Lunar iDXA systems by inspecting and replacing, if necessary, the iDXA control panel at no cost to the customer. For questions contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.
Recall details
- Recall number
- Z-1710-2020
- Recall class
- Class II
- Status
- Open, Classified
- Initiated by the company
- Dec 3, 2019
- Posted by the FDA
- Apr 24, 2020
- Recalling firm
- GE Healthcare, LLC
- Quantity
- 123 in total
- Product code
- KGI
- FDA submissions
- K133664
- Distribution
- US Nationwide Distribution
Product description
Lunar iDXA Advance (iDXA with enCORE v16) bone densitometer
Code information (models, lots, serial numbers)
all affected systems
Other devices under the same FDA submission
1 device cleared under K133664 — the recall does not name any of them by identifier. One submission often covers many models, so they may or may not be affected.
- Prodigy F2GE Medical Systems, Ultrasound & Primary Care Diagnostics LLC · Densitometer, bone1 report
Other products in the same recall event
The FDA groups related products into one recall event (event 85466).
- Z-1711-2020 · Open, ClassifiedLunar iDXA Pro/Lunar iDXA Advance (iDXA with enCORE v17) bone densitometer
- Z-1712-2020 · Open, ClassifiedLunar iDXA Pro/Lunar iDXA Advance (iDXA with enCORE v18) bone densitometer
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 18, 2026. Text above is shown as published by the FDA.
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