Ingenia recallZ-1567-2024 · Philips North America Llc · initiated Mar 12, 2024
Open, Classified
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Philips North America Llc or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
Patient support table floor plate may be incorrectly installed.
FDA root cause category: Process design
What the company is doing
Consignees were mailed an URGENT Medical Device Correction notice, dated 3/12/24. Consignees are instructed by the notice to identify affected systems, which can continue to be used with the provided instruction. If a patient's weight is at or near the maximum load of the device take care that they do not sit on the end of the tabletop opposite the bore entrance and that they do not hop down from their sitting position while the support is at its highest position. If the affected system has any unexpected movement or becomes unstable immediately stop use and contact your Philips representative for interim support. The recall notice is to be circulated to all users and the provided advisory displayed. Completed response forms are to be emailed to [email protected].
Recall details
- Recall number
- Z-1567-2024
- Status
- Open, Classified
- Initiated by the company
- Mar 12, 2024
- Posted by the FDA
- Apr 17, 2024
- Recalling firm
- Philips North America Llc
- Quantity
- 342 units
- Product code
- LNH
- FDA submissions
- K193215
- Distribution
- Worldwide distribution - US Nationwide and the countries of Albania, Algeria, Andorra, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Bolivia, Bosnia-Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, C¿te D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Rep, Ecuador, Egypt, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Ghana, Greece, Guadeloupe, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Lao, Latvia, Lebanon, Lesotho, Libya, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Fed., Russian Federation, Rwanda, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syria, Taiwan, Tanzania, Thailand, Tunisia, Turkey, T'rkiye, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.
Product description
Ingenia 3.0T CX, Magnetic Resonance System.
Code information (models, lots, serial numbers)
Show the full code information (2k characters)
Model No. 781271, 782105; UDI-DI 884838068452, 884838098312; Serial No. 78000, 78003, 78004, 78005, 78007, 78035, 78062, 78010, 78009, 78011, 78012, 78014, 78013, 78015, 78016, 78017, 78018, 78025, 78021, 78019, 78023, 78043, 78068, 78026, 78053, 78027, 78028, 78039, 78029, 78030, 78031, 78032, 78033, 78034, 78036, 78038, 78040, 78070, 78042, 78044, 78045, 78082, 78046, 78047, 78048, 78049, 78051, 78115, 78050, 78008, 78058, 78059, 78060, 78063, 78064, 78065, 78067, 78066, 78071, 78072, 78073, 78074, 78075, 78076, 78077, 78078, 78080, 78081, 78083, 78084, 78086, 78087, 78088, 78089, 78091, 78092, 78094, 78095, 78101, 78096, 78097, 78099, 78098, 78100, 78102, 78113, 78114, 78109, 78103, 78104, 78106, 78107, 78110, 78117, 78112, 78118, 78111, 78120, 78129, 78121, 78122, 78123, 78126, 78127, 78128, 78132, 78133, 78135, 78138, 78137, 78139, 78140, 78141, 78142, 78145, 78149, 78147, 78148, 78150, 78151, 78154, 78155, 78156, 78158, 78162, 78164, 78166, 78167, 78157, 78171, 78173, 78172, 78175, 78161, 78170, 78180, 78182, 78183, 78186, 78187, 78188, 78223, 78189, 78190, 78193, 78194, 78195, 78196, 78197, 78198, 78199, 78201, 78202, 78022, 78203, 78206, 78181, 78207, 78208, 78209, 78210, 78205, 78213, 78212, 78214, 78215, 78221, 78216, 78217, 78218, 78240, 78219, 78222, 78224, 78227, 78229, 78225, 78232, 78233, 78234, 78235, 78239, 78242, 78243, 78241, 78244, 78247, 78249, 78250, 78251, 78252, 78254, 78253, 78255, 78256, 78259, 78263, 78260, 78261, 78262, 78266, 78264, 78265, 78238, 78267, 78268, 78273, 78269, 78270, 78271, 78272, 78280, 78281, 78277, 78279, 78283, 78282, 78284, 78286, 78287, 78288, 78289, 78290, 78293, 78294, 78291, 78292, 78257, 78295, 78297, 78296, 78298, 78299, 78301, 78305, 78306, 78307, 78308, 78309, 78310, 78312, 78313, 78316, 78317, 78314, 78319, 78320, 78321, 78322, 78323, 78324, 78326, 78328, 78327, 78329, 78330, 78332, 78333, 78334, 78335, 78336, 78339, 78340, 78337, 78338, 78341, 78342, 78345, 78346, 78347, 78352, 78353, 78354, 78356, 78357, 78358, 78501, 78364, 78359, 78363, 78361, 78360, 78362, 78366, 78503, 78500, 78504, 78368, 78508, 78505, 78513, 78512, 78507, 78370, 78377, 78374, 78375, 78376, 78386, 78516, 78517, 78518, 78519, 78524, 78522, 78523, 78521, 78525, 78526, 78527, 78531, 78529, 78530, 78532, 78533, 78535, 78536, 78537, 78538, 78539, 78540, 78543, 78542, 78544, 78545, 78546, 78547, 78548, 78549, 78550, 78553, 78554, 78560, 78561, 78557, 78556, 78559, 78562, 78564, 78565, 78566, 78567.
Devices named in this recall
2 devices in the FDA device registry whose identifier appears in the recall's code information.
- Ingenia Ingenia 3.0T CXPhilips Medical Systems Nederland B.V. · System, nuclear magnetic resonance imaging11 recalls59 reports
- Ingenia Ingenia 3.0T CXPhilips Medical Systems Nederland B.V. · System, nuclear magnetic resonance imaging7 recalls41 reports
Product lines
Other products in the same recall event
The FDA groups related products into one recall event (event 94233).
- Z-1563-2024 · Open, ClassifiedIngenia 1.5T, Magnetic Resonance System.
- Z-1565-2024 · Open, ClassifiedIngenia 1.5T S, Magnetic Resonance System.
- Z-1566-2024 · Open, ClassifiedIngenia 3.0T, Magnetic Resonance System.
- Z-1568-2024 · Open, ClassifiedIngenia Ambition S, Magnetic Resonance System.
- Z-1569-2024 · Open, ClassifiedIngenia Ambition X, Magnetic Resonance System.
- Z-1570-2024 · Open, ClassifiedIngenia Elition S, Magnetic Resonance System.
- Z-1571-2024 · Open, ClassifiedIngenia Elition X, Magnetic Resonance System.
- Z-1587-2024 · Open, ClassifiedMR 5300, Magnetic Resonance System.
- Z-1588-2024 · Open, ClassifiedMR 7700, Magnetic Resonance System.
- Z-1589-2024 · Open, ClassifiedSmartPath to dStream for 1.5T, Magnetic Resonance System.
- Z-1590-2024 · Open, ClassifiedSmartPath to dStream for XR and 3.0T, Magnetic Resonance System.
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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