GlideScope recallZ-2021-2024 · Verathon, Inc. · initiated Apr 29, 2024
Open, Classified
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Verathon, Inc. or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
Due to software issues, their is the potential for loss of image or a degradation of the image when using the monitor with other connectable devices.
FDA root cause category: Software Manufacturing/Software Deployment
What the company is doing
On April 30, 2024, Verathon issued "Urgent Medical Device Correction" notification via FedEx. Verathon asked consignees to take the following actions: 1. Plug your GlideScope Core 15 or Core 15 FHD into the power supply and connect to a hospital-grade power outlet. 2. Use the enclosed USB drive with the corrective software upgrade and related instructions to upgrade your GlideScope Core 15 or Core 15 FHD monitor(s) (approximately 5-7 minutes for the upgrade). 3.Verify the software version on the Administrative Settings tab. OR 4.Contact Verathon Customer Care to contact your Territory Manager to perform the upgrade at your facility. 5.Complete the Correction Response Form in this packet and return it to Verathon via email to [email protected]. While your fleet is being updated to the latest software, you can continue using the GlideScope Core 15 or Core 15 FHD Monitor. Always ensure that alternative airway management methods and equipment are readily available, per the American Society of Anesthesiologists (ASA) guidelines.
Recall details
- Recall number
- Z-2021-2024
- Status
- Open, Classified
- Initiated by the company
- Apr 29, 2024
- Posted by the FDA
- Jun 4, 2024
- Recalling firm
- Verathon, Inc.
- Quantity
- 2568 devices
- Product code
- CCW
- Distribution
- US: AK AL AR AZ CA CO CT DC FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK ON OR PA QLD RI SC SD TN TX UT VA VIC WA WI WV WY OUS: Hong Kong, Indonesia, Saudi Arabia
Product description
Brand Name: GlideScope Core 15-inch Monitor Model/Catalog Number: 0570-0404 Product Description: Serialized Monitor
Code information (models, lots, serial numbers)
Software Version: v1.9 and earlier/ UDI: UDI/DI: 00879123006639
Devices named in this recall
1 device in the FDA device registry whose identifier appears in the recall's code information.
- GlideScope® GlideScope® Core™ 15Verathon Medical (Canada) ULC · Laryngoscope, Rigid1 recall28 reports
Product lines
Other products in the same recall event
The FDA groups related products into one recall event (event 94547).
- Z-2022-2024 · Open, ClassifiedBrand Name: GlideScope Core 15-inch FHD Model/Catalog Number: 0570-0437 Software Version: Core 15 FHD v1.7 and earlier Product Description: Serialized Monitor
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
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