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AcoSound. Model Number: LW12-BTE-M recallZ-1976-2025 · Hangzhou Acosound Technology CO., Ltd. · initiated Apr 25, 2025

Class III Open, Classified All recalls posted in June 2025

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Hangzhou Acosound Technology CO., Ltd. or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Three issues 1. Label error: The manufacturer information in the labeling is not correct, the manufacturer's name is mislabeled as "Developed by AcoSound," Correct should be "Manufactured by Hangzhou AcoSound." And the labeling has no statement of the place of business for the manufacturer. 2. Customer information: The customer "Blaid" information is not correctly marked; Blaid is not the manufacturer. 3. UDI Information: The UDI information is incomplete and without DI information and correct Pl information, not complied with UDI label requirements.

FDA root cause category: Labeling design

What the company is doing

The firm notified its single consignee/importer on about 04/25/2025 via email. The notification instructed the importer to examine inventory and arrange for replacement labels. The importer notified their consignees from 05/01-20/2025 of the recall via email or telephone. They instructed their customers that that the product label needs to be updated and provided the arrangement for replacing the label.

Recall details

Recall number
Z-1976-2025
Recall class
Class III
Status
Open, Classified
Initiated by the company
Apr 25, 2025
Posted by the FDA
Jun 13, 2025
Recalling firm
Hangzhou Acosound Technology CO., Ltd.
Quantity
120 units
Product code
QUG
Distribution
US Nationwide distribution in the state of New York.

Product description

AcoSound. Model Number: LW12-BTE-M

Code information (models, lots, serial numbers)

UDI: 06973375880000. Lot Number: Lot 001-120. Serial Numbers: SN110C30C580010802 to SN110C30C581200802

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Sources and updates

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