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All-round Joystick R-net Light. Electrical wheelchair… recallZ-2458-2025 · mo-Vis BVBA · initiated Jul 10, 2025

Open, Classified

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from mo-Vis BVBA or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.

FDA root cause category: Device Design

What the company is doing

An URGENT: MEDICAL DEVICE RECALL R-NET JOYSTICKS notification dated 07/10/2025 was sent to consignees instructing them to upgrade affected devices according to the provided Annex 2 or by emailing [email protected] to coordinate return. The software upgrade of affected devices should be conducted during the next scheduled annual maintenance of the joystick. These actions should be verified. Questions can be directed via email to [email protected] or by phone at +32 9 335 28 60.

Recall details

Recall number
Z-2458-2025
Status
Open, Classified
Initiated by the company
Jul 10, 2025
Posted by the FDA
Sep 2, 2025
Recalling firm
mo-Vis BVBA
Quantity
3 units
Product code
KNN
Distribution
US Nationwide distribution in the state of TX.

Product description

All-round Joystick R-net Light. Electrical wheelchair component.

Code information (models, lots, serial numbers)

Model No. P002-76; UDI-DI: 05407008320096; Serial No. 1000 to 2647.

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Other products in the same recall event

The FDA groups related products into one recall event (event 97354).

Sources and updates

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