iN∫X® 0015803Recalls & reported problems

Summary

The FDA's MAUDE database contains 35 adverse event reports that list this exact device (DI 00190790000004), received between Mar 10, 2017 and Jan 23, 2026 — classified as 20 injuries, 15 malfunctions.

The most frequently reported specific device problem is “Unintended Movement” (17 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Most reported problems

Recent adverse event reports

The 25 most recent of 35 reports, in the reporter's own words as published by the FDA.

• MalfunctionJan 23, 2026Detachment of Device or Device Component

  THE END USER RETURNED THEIR STRETCHER FOR SERVICE AND REPAIR AND ONE OF THE TRANSPORT WHEELS WAS FOUND TO BE DETACHED FROM THE STRETCHER. NO ADDITIONAL INFORMATION HAS BEEN PROVIDED AS TO HOW THE WHEEL BECAME DETACHED OR IF AN ADVERSE EVENT WAS ASSOCIATED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24159329 ↗
• InjuryJul 24, 2025Power Problem; Power Problem

  IT WAS REPORTED WHILE UNLOADING A 500+LB PATIENT FROM THE AMBULANCE THE BATTERY DIED AND THE POWER FEATURE OF THE STRETCHER COULD NOT BE UTILIZED. THE MEDICS HAD TO CALL THE FIRE DEPARTMENT FOR ASSISTANCE IN COMPLETING THE TRANSPORT MANUALLY. THERE WERE NO INJURIES ASSOCIATED WITH THE INCIDENT; HOWEVER, IT WAS REPORTED THE PATIENT DID PANIC AT THE DELAY AND THE CUSTOMER WAS UPSET. AFTER THE INCIDENT, THE END USER DID CONFIRM THE STRETCHER OPERATED PROPERLY WHEN A NEW BATTERY WAS INSTALLED. NO EVALUATION WAS CONDUCTED AND IT IS UNKNOWN IF THE END USER COMPLETED A NON-WARRANTY EVALUATION WITH THEIR SERVICE PROVIDER.

  Patient problems: Distress

  MAUDE report 22591793 ↗
• MalfunctionApr 3, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED BY THE END USER THAT A TRANSPORT WHEEL OF THE STRETCHER HAD FALLEN OFF. THERE WAS NO ADVERSE EVENT OR PATIENT INVOLVEMENT ASSOCIATED WITH THE ISSUE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21767140 ↗
• MalfunctionJun 27, 2024Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE, THE SAFETY BAIL OF THE STRETCHER ALLEGEDLY DID NOT ENGAGE WITH THE SAFETY HOOK AND THE STRETCHER LOWERED FROM THE AMBULANCE. IT WAS REPORTED THE PATIENT NONVERBALLY EXPRESSED PAIN BUT NO PHYSICAL INJURY WAS OBSERVED. REPORTED MEDICAL INTERVENTION WAS DESCRIBED AS ASSESSMENT ONLY. THE STRETCHER WAS RETURNED TO THE MANUFACTURER FOR A VISUAL AND FUNCTIONAL EVALUATION. THE STRETCHER WAS CYCLED THROUGH THE LOAD/UNLOAD PROCESS SEVERAL TIMES AND THE REPORTED ISSUE COULD NOT BE DUPLICATED AND THE STRETCHER WAS OBSERVED TO BE FUNCTIONING AS INTENDED. IT COULD NOT BE DETERMINED WHAT THE CONTRIBUTING FACTOR TO THE INCIDENT WAS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19625079 ↗
• MalfunctionApr 30, 2024Unintended Movement; Unintended Movement

  THE END USER REPORTED AN INCIDENT THAT OCCURRED IN 2023 INVOLVING THE STRETCHER OVERTURNING WHILE UNLOADING A PATIENT FROM THE AMBULANCE. IT WAS REPORTED THE PATIENT WAS INJURED; HOWEVER, NO DETAILS ON THE ALLEGED INJURY WAS PROVIDED. THE END USER DID STATE THE INCIDENT WAS ATTRIBUTED TO THE GROUND SURFACE AT THE HOSPITAL AND WAS NOT ATTRIBUTED TO A MALFUNCTION OF THE STRETCHER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19212809 ↗
• MalfunctionJan 24, 2024Unintended Movement; Unintended Movement

  THE END USER REPORTED AN INCIDENT WHILE UNLOADING A PATIENT FROM THE AMBULANCE. THE MEDICS THOUGHT THE STRETCHER LEGS WERE FULLY DEPLOYED BUT THEY WERE NOT AND WHEN THE SAFETY LATCH WAS DISENGAGED THE STRETCHER ROLLED FORWARD ONTO A CREW MEMBER'S LEFT LEG. THERE WERE NO REPORTS OF INJURY TO THE PATIENT OR THE CREW MEMBER. THE END USER CONDUCTED A FULL EVALUATION OF THE STRETCHER AND ADVISED THE STRETCHER WAS NOT DAMAGED AND WAS FUNCTIONING AS INTENDED. THE CONTRIBUTING FACTOR TO THE INCIDENT IS UNINTENDED USE ERROR.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 18576233 ↗
• MalfunctionNov 28, 2023Unintended Movement; Unintended Movement

  IT WAS ALLEGED WHILE LOADING A PATIENT INTO THE AMBULANCE THE FOOT END LEGS ALLEGEDLY DROPPED TO THE GROUND CAUSING THE STRETCHER TO LOWER TO THE GROUND FROM THE AMBULANCE. NO INJURY TO THE PATIENT OR THE MEDICS WAS REPORTED. THE PATIENT WAS TRANSFERRED TO ANOTHER STRETCHER TO COMPLETE THE TRANSPORT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 18222560 ↗
• InjuryMar 1, 2023Unintended Movement; Unintended Movement

  WHILE ATTEMPTING TO LOAD A BARIATRIC PATIENT INTO THE AMBULANCE, THE HEAD END LEFT WHEEL WAS NOT ALIGNED WITH THE VEHICLE AND WHEN THE STRETCHER WAS RAISED TO LOADING POSITION THE OPERATOR END OF THE STRETCHER BEGAN ROLLING TO THE PATIENT'S LEFT DUE TO THE SLOPE OF THE GROUND. WHILE ATTEMPTING TO STOP THE ROLL AND PUSH THE STRETCHER FORWARD, THE STRETCHER TIPPED OVER TO THE PATIENT'S RIGHT SIDE. THE PATIENT WAS EVALUATED AND NO INJURY WAS REPORTED. THE INCIDENT REPORT DID NOTE AN ALLEGATION OF INJURY TO A MEDIC IN THE NATURE OF SORENESS AND BRUISING AND THAT MEDICAL EVALUATION WAS SOUGHT. NO ADDITIONAL INFORMATION WAS PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16463599 ↗
• InjuryJan 5, 2023Appropriate Device Problem Term/Code Not Available; Appropriate Device Problem Term/Code Not Available

  THE CUSTOMER REPORTED WHILE TRANSPORTING A PATIENT ON THE STRETCHER, THE STRETCHER WHEELS HIT AN UNEVEN SECTION OF THE PAVEMENT AND TIPPED OVER. THE PATIENT ALLEGEDLY SUSTAINED AN ELBOW ABRASION BUT REMAINED RESTRAINED TO THE STRETCHER. NO FURTHER INFORMATION WAS PROVIDED.

  Patient problems: Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available

  MAUDE report 16109047 ↗
• InjuryApr 20, 2022Unintended Movement; Unintended Movement

  THE CUSTOMER REPORTED WHILE ROLLING THE STRETCHER WITH A PATIENT TO THE AMBULANCE, THE WHEELS ALLEGEDLY BECAME STUCK ON THE UNEVEN SURFACE OF THE PARKING LOT AND SIDEWALK, THE STRETCHER BEGAN TO LEAN AND THEN TIP OVER. THE PATIENT REMAINED RESTRAINED TO THE STRETCHER AND THERE WAS NO ALLEGATION OF PATIENT INJURY OTHER THAN THE PATIENT'S ELBOW SCRAPING THE GROUND. ALTHOUGH THERE WAS NO ALLEGATION OF A PRODUCT MALFUNCTION, AS A PRECAUTION, THE PATIENT WAS TRANSFERRED TO ANOTHER STRETCHER TO CONTINUE THE TRANSPORT. NO ADDITIONAL INFORMATION HAS BEEN PROVIDED.

  Patient problems: Abrasion; Laceration(s)

  MAUDE report 14161635 ↗
• MalfunctionMar 19, 2021Unintended Movement; Unintended Movement

  THE COMPLAINANT REPORTED WHILE TRANSPORTING A 680 LB PATIENT AT THE LOWEST LEVEL AND ALIGNING THE STRETCHER WITH THE AMBULANCE, THE MEDICS HEARD A CRACKING SOUND AND NOTICED THE COT LEANING TO THE RIGHT. NO INJURIES WERE REPORTED, AS A RESULT; HOWEVER, THE CREW DID TRANSFER THE PATIENT TO ANOTHER STRETCHER TO COMPLETE THE TRANSPORT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 11530038 ↗
• InjuryNov 10, 2020Use of Device Problem

  IT WAS REPORTED AN AMBULANCE WAS INVOLVED IN A HIGH SPEED HEAD ON COLLISION WHILE TRANSPORTING A PATIENT. STATEMENTS INDICATE THE STRETCHER REMAINED LOCKED IN THE FASTENER DURING IMPACT. THE PATIENT ALLEGEDLY "MOVED UPWARD" ON THE STRETCHER AS A RESULT OF THE SHOULDER RESTRAINTS NOT BEING USED DURING THE TRANSPORT. AN ALLEGATION OF PATIENT INJURY HAS BEEN MADE; HOWEVER, DETAILS CONFIRMING PATIENT INJURY HAVE NOT BEEN RECEIVED. THERE HAS BEEN NO ALLEGATION OF PRODUCT MALFUNCTION BEING A FACTOR IN THE REPORTED INCIDENT AND ALLEGED INJURY. IT HAS BEEN RECOMMENDED THIS STRETCHER AND THE ASSOCIATED FASTENER BE REMOVED FROM SERVICE.

  Patient problems: Injury

  MAUDE report 10818324 ↗
• InjuryMay 12, 2020Device Tipped Over; Unintended Movement; Device Tipped Over; Unintended Movement

  THE COMPLAINANT REPORTED WHILE ROLLING THE STRETCHER WITH A PATIENT ON BOARD, THE HEAD END PATIENT RIGHT WHEEL ALLEGEDLY BROKE RESULTING IN THE STRETCHER LOWERING UNEXPECTEDLY TO ITS SIDE. THE PATIENT ALLEGES SUSTAINING AN ARM ABRASION FROM CONTACTING THE GROUND AND WAS SEEN IN THE EMERGENCY ROOM FOR EVALUATION. NO FURTHER DETAILS WERE PROVIDED.

  Patient problems: Abrasion

  MAUDE report 10048983 ↗
• MalfunctionApr 27, 2020Positioning Problem; Mechanical Problem; Positioning Problem

  IT WAS REPORTED WHILE ON A CALL THE LEGS OF THE STRETCHER WOULD ALLEGEDLY NOT OPERATE USING POWER. THE MANUAL RELEASE WAS CONFIRMED TO BE OPERATIONAL; HOWEVER, THE MEDICS CALLED A 2ND TRUCK TO CONTINUE THE PATIENT TRANSPORT ON ANOTHER STRETCHER. NO INJURY OR ADVERSE EFFECT WAS REPORTED AS A RESULT.

  Patient problems: No Known Impact Or Consequence To Patient

  MAUDE report 10001039 ↗
• MalfunctionJan 24, 2020Mechanical Problem; Detachment of Device or Device Component; Mechanical Problem; Detachment of Device or Device Component

  COMPLAINANT REPORTED AFTER LOADING A PATIENT ONTO THE STRETCHER AND RAISING THE STRETCHER TO THE TRANSPORT HEIGHT, THE MEDIC TEAM OBSERVED THE COT SEEMED OFF BALANCE. IT WAS THEN NOTED THE CROSSBAR HAD ALLEGEDLY BROKEN. THE PATIENT WAS TRANSFERRED TO A HOSPITAL BED AND A BACKUP STRETCHER WAS UTILIZED. NO INJURIES WERE REPORTED.

  Patient problems: No Known Impact Or Consequence To Patient

  MAUDE report 9628848 ↗
• InjuryOct 8, 2019Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE THE STRETCHER ALLEGEDLY MISSED THE SAFETY HOOK AND THE HEAD END OF THE STRETCHER CAME OUT OF THE TRUCK BEFORE THE HEAD END LEGS WERE LOWERED. THE PATIENT ALLEGEDLY INJURED THEIR LEFT ARM AS A RESULT AND RECEIVED MEDICAL INTERVENTION AT THE HOSPITAL, INCLUDING XRAYS. ADDITIONAL DETAILS ON THE ALLEGED INJURY AND THE RESULTS OF THE XRAYS HAVE NOT BEEN PROVIDED.

  Patient problems: Injury

  MAUDE report 9168363 ↗
• MalfunctionOct 1, 2019Break; Mechanical Problem; Sensing Intermittently; Sensing Intermittently

  IT WAS REPORTED WHILE ON SCENE FOR A TRANSPORT, THE STRETCHER WOULD ALLEGEDLY NOT RAISE OR LOWER USING THE POWER FEATURE. THE MEDIC TEAM MADE THE DECISION TO TRANSFER THE PATIENT CARE TO ANOTHER CREW. IT WAS CONFIRMED THE MANUAL RELEASE DID FUNCTION AS INTENDED BUT WAS NOT UTILIZED TO CONTINUE THE TRANSPORT. THERE HAVE BEEN NO REPORTS OF ADVERSE EFFECT TO THE PATIENT AS A RESULT OF THE INCIDENT.

  Patient problems: No Consequences Or Impact To Patient

  MAUDE report 9141602 ↗
• MalfunctionAug 19, 2019Break; Mechanical Problem; Use of Device Problem; Positioning Problem; Mechanical Problem

  THE COMPLAINANT REPORTED AFTER LOADING A PATIENT ONTO THE COT, THE COT WOULD ALLEGEDLY NOT RAISE OR LOWER. IT WAS LATER NOTICED THE CROSSBAR ON THE LOWER FRAME WAS BROKEN. THE PATIENT WAS TRANSPORTED TO A BACKUP UNIT TO COMPLETE THE TRANSPORT. THERE WERE NO INJURIES OR ADVERSE EFFECTS AS A RESULT OF THE INCIDENT AND THE COMPLAINANT REPORTED THEY DID NOT UTILIZE THE MANUAL RELEASE FUNCTION AT THE TIME OF THE INCIDENT.

  Patient problems: No Known Impact Or Consequence To Patient

  MAUDE report 8907332 ↗
• InjuryMar 14, 2019Device Tipped Over; Device Tipped Over

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE THE PATIENT REACHED THEIR ARMS OUTWARD FROM THE STRETCHER WHEN THE STRETCHER BUMPED AGAINST THE SILL OF THE FLOOR. THE PATIENT'S MOVEMENT INITIATED A TILTING MOTION AND THE CREW WAS UNABLE TO STOP THE TIPOVER OF THE STRETCHER. THE PATIENT REMAINED RESTRAINED TO STRETCHER BUT ALLEGEDLY SUSTAINED ABRASIONS AS A RESULT OF THE TIPOVER. THE PATIENT ALSO ALLEGED STRIKING THEIR HEAD DURING THE FALL. THE PATIENT WAS EVALUATED IN THE ER. ADDITIONAL DETAILS OF THE ALLEGED INJURIES OR REQUIRED MEDICAL INTERVENTION HAVE NOT BEEN PROVIDED.

  Patient problems: Abrasion; Fall

  MAUDE report 8420596 ↗
• MalfunctionJan 7, 2019Mechanical Problem; Mechanical Problem

  IT WAS REPORTED WHILE USING THE COT IN MANUAL MODE, DUE TO AN UNCHARGED BATTERY, THE MEDIC CREW WAS "ALLEGELDY" UNABLE TO LOWER THE LEGS OF THE STRETCHER. A BACKUP UNIT WAS CALLED TO CONTINUE THE PATIENT TRANSPORT. NO INJURIES OR ADVERSE EFFECTS TO THE PATIENT OR CREW WERE REPORTED AS A RESULT OF THE INCIDENT.

  Patient problems: No Consequences Or Impact To Patient

  MAUDE report 8221880 ↗
• InjuryNov 7, 2018Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE LOADING THE EMPTY COT INTO THE AMBULANCE THE OPERATOR END LEGS WERE RAISED; HOWEVER, THE MEDIC OPERATOR THOUGHT THE HEAD END LEGS HAD RAISED AND UPON PUSHING THE COT INTO THE TRUCK THE COT ALLEGEDLY DISENGAGED FROM THE SAFETY HOOK AND THE OPERATOR END OF THE COT SUDDENLY LOWERED AND PINNED THE MEDIC'S WRIST UNDER THE COT HANDLE. THE MEDIC ALLEGED A WRIST AND HAND INJURY AND WAS SEEN IN THE EMERGENCY ROOM. THE INCIDENT REPORT ALLEGES A SUSPECTED FRACTURE AND THUMB STRAIN.

  Patient problems: Injury

  MAUDE report 8048402 ↗
• InjuryNov 7, 2018No Apparent Adverse Event; No Apparent Adverse Event

  IT WAS REPORTED WHILE LOADING A PATIENT INTO THE AMBULANCE THE MEDIC ALLEGED THEY FELT A POP IN THEIR LEFT HAND THAT DID NOT CAUSE PAIN BUT FELT AS IF SOMETHING WAS OUT OF PLACE. THE REPORT INDICATED THE MEDIC DID SEEK MEDICAL EVALUATION; HOWEVER, NO FURTHER DETAILS WERE PROVIDED. THE COMPLAINANT STATED THERE WAS NO INDICATION IN THE INJURY CLAIM THAT THE STRETCHER MALFUNCTIONED IN ANY WAY AND THAT THE ALLEGED INJURY WAS RELATED TO THE MEDIC'S LIFTING TECHNIQUE..

  Patient problems: Injury

  MAUDE report 8048382 ↗
• InjurySep 24, 2018Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE, THE HEAD END SAFETY BAIL ALLEGEDLY DID NOT ENGAGE WITH THE HOOK AND THE COT CAME OUT OF THE TRUCK AND TIPPED TO THE PATIENT RIGHT. THE PATIENT DENIED INJURY; HOWEVER, SEVERAL SKIN TEARS AND ABRASIONS WERE OBSERVED FROM THE PATIENT MAKING CONTACT WITH THE ASPHALT. DETAILS OF REQUIRED MEDICAL INTERVENTION WERE NOT PROVIDED.

  Patient problems: Abrasion; Skin Tears

  MAUDE report 7902773 ↗
• InjuryJul 2, 2018Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE ROLLING A PATIENT ON THE COT, THE MEDIC REALIZED THE COT WAS ROLLING TOO FAST AND THE MEDIC WAS UNABLE TO MAINTAIN CONTROL OF THE COT. THE COT WAS ROLLING DOWN AN INCLINE AND BEGAN TO TURN WHEN IT HIT THE CURB AND ALLEGEDLY TIPPED OVER. THE PATIENT COMPLAINED OF RIGHT SHOULDER PAIN AND WAS EVALUATED AT THE HOSPITAL BUT WAS LATER DISCHARGED. DETAILS OF ANY REQUIRED MEDICAL TREATMENT WERE NOT PROVIDED.

  Patient problems: Pain

  MAUDE report 7654575 ↗
• InjuryFeb 15, 2018Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING THE EMPTY COT, THE FIRST RELEASE BAR ALLEGEDLY DID NOT CATCH THE HOOK AND THE COT BEGAN TO COME OUT OF THE AMBULANCE. THE MEDIC HAD TO ASSUME THE WEIGHT OF THE COT UNTIL ADDITIONAL ASSISTANCE ARRIVED AND IS ALLEGING LOWER BACK PAIN; HOWEVER NO MEDICAL INTERVENTION WAS SOUGHT. IT WAS REPORTED THE SAME INCIDENT OCCURRED LATER IN THE DAY WITH ANOTHER MEDIC BUT NO ALLEGATION OF INJURY WAS REPORTED IN THAT INSTANCE.

  Patient problems: Pain

  MAUDE report 7273043 ↗