iN∫XRecalls & reported problems across all models

We found 2 models of iN∫X by Ferno-Washington, Inc. in the FDA's device registry (GUDID). Together they are named in 74 adverse event reports in the FDA's MAUDE database, received between Mar 10, 2017 and Apr 1, 2026 — classified as 36 injuries, 38 malfunctions.

The most frequently reported specific device problem is “Unintended Movement” (42 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works

Most reported iN∫X problems

iN∫X models

2 models, most reported first. Each model has its own page with its reports, recalls and device details.

• iN∫X ® 0015811

  Stretcher, Wheeled
  39 reports
• iN∫X® 0015803

  Stretcher, Wheeled
  35 reports

Recent iN∫X adverse event reports

The 15 most recent reports across all models, in the reporter's own words as published by the FDA.

• InjuryApr 1, 2026Unintended Movement

  THE END USER REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE ON THE STRETCHER, AFTER THE LEGS WERE EXTENDED TO THE GROUND AND THE LOAD END OPERATOR RELEASED THE SAFETY BAIL, ONE OF THE STRETCHER LEGS "BROKE" RESULTING IN UNINTENDED MOVEMENT OF THE STRETCHER. THE PATIENT WAS NOT INJURED; HOWEVER, THE MEDIC'S ARM WAS PINNED BETWEEN THE STRETCHER AND THE BACK OF THE AMBULANCE. THE MEDIC SOUGHT MEDICAL EVALUATION AND THE RESULTING INJURY WAS A BRUISE AND THE MEDIC WAS RELEASED BACK TO WORK. AN EVALUATION OF THE STRETCHER HAS BEEN INITIATED.

  Patient problems: Bruise/Contusion

  MAUDE report 24756717 ↗
• MalfunctionFeb 25, 2026Unintended Movement

  THE END USER REPORTED WHILE LOADING A PATIENT INTO THE AMBULANCE, THE CREW WAS HAVING DIFFICULTIES LOCKING THE STRETCHER INTO THE FASTENER. IT WAS DECIDED TO UNLOAD THE STRETCHER FROM THE AMBULANCE TO BETTER ASSESS THE SITUATION. AFTER LOWERING BOTH SETS OF LEGS TO THE GROUND AND RELEASING THE STRETCHER FROM THE SAFETY BAIL, THE HEAD END OF THE STRETCHER LOWERED UNEXPECTEDLY. THE STRETCHER WAS THEN LOWERED TO ITS LOWEST POSITION AND THE PATIENT WAS ASSESSED. THE PATIENT WAS NOT INJURED AS A RESULT; HOWEVER, A BACKUP AMBULANCE WAS CALLED TO COMPLETE THE TRANSPORT ON ANOTHER STRETCHER. AFTERWARD IT WAS DISCOVERED THE MANUAL RELEASE CABLE HAD COME LOOSE AND WAS BEING PINCHED BY THE ACTUATOR MOVEMENT RESULTING IN THE UNINTENDED MOVEMENT AND INHIBITING THE ABILITY OF THE LEGS TO FULLY RETRACT FOR LOCKING INTO THE FASTENER. A VIDEO CONFERENCE WAS HELD WITH MANUFACTURER'S TECHNICAL SUPPORT TEAM AND THE REPORTED ISSUE WAS CONFIRMED. THE TECHNICAL SUPPORT TEAM PROVIDED INSTRUCTIONS ON HOW TO PROPERLY ROUTE THE MANUAL RELEASE CABLE TO KEEP IT FROM PUSHING INTO THE ACTUATOR DURING OPERATION. A REPLACEMENT MANUAL RELEASE CABLE WAS PROVIDED TO THE CUSTOMER.

  Patient problems: Emotional Changes

  MAUDE report 24446539 ↗
• MalfunctionJan 23, 2026Detachment of Device or Device Component

  THE END USER RETURNED THEIR STRETCHER FOR SERVICE AND REPAIR AND ONE OF THE TRANSPORT WHEELS WAS FOUND TO BE DETACHED FROM THE STRETCHER. NO ADDITIONAL INFORMATION HAS BEEN PROVIDED AS TO HOW THE WHEEL BECAME DETACHED OR IF AN ADVERSE EVENT WAS ASSOCIATED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24159329 ↗
• MalfunctionNov 26, 2025Unintended Movement; Unintended Movement

  THE END USER REPORTED A PATIENT INVOLVED INCIDENT ASSOCIATED WITH THE SUBJECT STRETCHER. IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE, A CREW MEMBER BEGAN PULLING THE STRETCHER FROM THE AMBULANCE PRIOR TO THE SECOND MEDIC BEING READY. THE HEAD END LEGS WERE NOT FULLY EXTENDED TO THE GROUND AND THE STRETCHER LOWERED FROM THE AMBULANCE. THE PATIENT DID NOT REPORT ANY INJURIES AS A RESULT. THE STRETCHER WAS INSPECTED BY THE END USER AND WAS FOUND TO BE OPERATIONAL AND WAS NOT DAMAGED FROM THE INCIDENT. THE STRETCHER WAS THEN RETURNED TO SERVICE. THE CONTRIBUTING FACTOR TO THIS INCIDENT WAS UNINTENDED USE ERROR.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23658971 ↗
• MalfunctionAug 12, 2025Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE PREPARING TO LOAD THE STRETCHER AND PATIENT INTO THE AMBULANCE, THE STRETCHER TIPPED TO THE SIDE. IT WAS REPORTED THE PATIENT WAS INJURED; HOWEVER, DETAILS OF THE ALLEGED INJURY AND ANY NEEDED MEDICAL INTERVENTION WAS NOT PROVIDED. FURTHERMORE, NO ADDITIONAL DETAILS WERE PROVIDED ABOUT THE INCIDENT. THE STRETCHER WAS REMOVED FROM SERVICE PENDING EVALUATION. AN AUTHORIZED FIELD TECHNICIAN WAS DISPATCHED TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION OF THE STRETCHER AND THERE WAS NO INDICATION OF EQUIPMENT FAILURE THAT WOULD HAVE CAUSED THE INCIDENT NOR WAS THERE ANY EVIDENCE OF EQUIPMENT DAMAGE FROM THE TIP. THIS INCIDENT OCCURRED IN CANADA.

  Patient problems: Pain

  MAUDE report 22786277 ↗
• InjuryJul 24, 2025Power Problem; Power Problem

  IT WAS REPORTED WHILE UNLOADING A 500+LB PATIENT FROM THE AMBULANCE THE BATTERY DIED AND THE POWER FEATURE OF THE STRETCHER COULD NOT BE UTILIZED. THE MEDICS HAD TO CALL THE FIRE DEPARTMENT FOR ASSISTANCE IN COMPLETING THE TRANSPORT MANUALLY. THERE WERE NO INJURIES ASSOCIATED WITH THE INCIDENT; HOWEVER, IT WAS REPORTED THE PATIENT DID PANIC AT THE DELAY AND THE CUSTOMER WAS UPSET. AFTER THE INCIDENT, THE END USER DID CONFIRM THE STRETCHER OPERATED PROPERLY WHEN A NEW BATTERY WAS INSTALLED. NO EVALUATION WAS CONDUCTED AND IT IS UNKNOWN IF THE END USER COMPLETED A NON-WARRANTY EVALUATION WITH THEIR SERVICE PROVIDER.

  Patient problems: Distress

  MAUDE report 22591793 ↗
• InjuryJul 8, 2025Use of Device Problem; Use of Device Problem

  IT WAS REPORTED WHILE LOADING THE STRETCHER INTO THE AMBULANCE VIA MANUAL MODE, DUE TO A DEAD BATTERY, ONE OF THE MEDIC'S GOT THEIR HAND CAUGHT BETWEEN THE STRETCHER FRAME AND LEGS RESULTING IN A SOFT TISSUE INJURY. THE MEDIC SOUGHT MEDICAL TREATMENT AND REQUIRED TIME OFF WORK; HOWEVER, FOLLOWUP DETAILS OF THE INJURY WERE NOT PROVIDED. THIS INCIDENT OCCURRED IN CANADA. THERE WAS NO REPORT OF INJURY OR ADVERSE EFFECT ON THE PATIENT. THE END USER FURTHER ADVISED THEIR INTERNAL INVESTIGATION RESULTED IN A FINDING OF UNINTENDED USE ERROR. AN AUTHORIZED SERVICE TECHNICIAN DID EVALUATE THE STRETCHER AND BATTERY AND BOTH WERE FOUND TO BE FUNCTIONING AS INTENDED AND NO REPAIRS WERE REQUIRED.

  Patient problems: Unspecified Tissue Injury

  MAUDE report 22438957 ↗
• InjuryJul 2, 2025Unintended Movement; Unintended Movement

  IT WAS REPORTED AFTER UNLOADING AN EMERGENT PATIENT FROM THE AMBULANCE AT THE HOSPITAL, THE BUTTONS DID NOT FUNCTION TO LOWER THE STRETCHER TO A LOWERED TRANSPORT HEIGHT. AT THE TIME A MEDIC WAS ON THE STRETCHER WITH THE PATIENT PERFORMING CHEST COMPRESSIONS. THE CREW BEGAN TURNING THE STRETCHER, WITH THE MEDIC AND PATIENT, AT THE LOADING HEIGHT AND THE WEIGHT OF THE STRETCHER BEGAN SHIFTING TO THE PATIENTS RIGHT AND THE STRETCHER TIPPED TO THE GROUND. THE MEDIC DID NOT REPORT ANY INJURY AS A RESULT OF THE TIP. THE PATIENT REMAINED RESTRAINED TO THE STRETCHER BUT WAS OBSERVED TO HAVE SUSTAINED A LACERATION ABOVE THE LEFT EYE. THE PATIENT WAS REMOVED FROM THE STRETCHER RESTRAINTS AND CHEST COMPRESSIONS RESUMED UNTIL HOSPITAL STAFF TOOK OVER THE PATIENT CARE. NO ADDITIONAL INFORMATION WAS PROVIDED ON THE OUTCOME OF THE PATIENT.

  Patient problems: Laceration(s)

  MAUDE report 22388376 ↗
• MalfunctionMay 21, 2025Mechanical Problem; Mechanical Problem

  IT WAS REPORTED WHILE ATTEMPTING TO LOAD A PATIENT INTO THE AMBULANCE, THE STRETCHER LOST POWER AND THE MANUAL RELEASE WAS ALSO NOT ABLE TO BE UTILIZED. A BACK UP UNIT WAS CALLED TO COMPLETE THE PATIENT TRANSPORT. AFTERWARD, THE SUBJECT STRETCHER BEGAN WORKING PROPERLY AGAIN. THERE WERE NO REPORTS OF INJURY OR ADVERSE EFFECTS ASSOCIATED WITH THE REPORTED ISSUE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22061095 ↗
• MalfunctionMay 8, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED A TRANSPORT WHEEL DETACHED FROM THE STRETCHER DURING A PATIENT TRANSPORT. THE END USER REPORTED THERE WERE NO INJURIES AS A RESULT OF THE REPORTED ISSUE; HOWEVER, ADDITIONAL DETAILS OF THE INCIDENT WERE NOT PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21986055 ↗
• MalfunctionApr 3, 2025Detachment of Device or Device Component; Detachment of Device or Device Component

  IT WAS REPORTED BY THE END USER THAT A TRANSPORT WHEEL OF THE STRETCHER HAD FALLEN OFF. THERE WAS NO ADVERSE EVENT OR PATIENT INVOLVEMENT ASSOCIATED WITH THE ISSUE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21767140 ↗
• MalfunctionMar 4, 2025Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE PREPARING TO LOAD A PATIENT INTO THE AMBULANCE ONE OF THE STRETCHER WHEELS CONTACTED UNEVEN PAVEMENT WHILE ROTATING THE STRETCHER INTO POSITION AND THE STRETCHER TIPPED OVER AS A RESULT. THE PATIENT REMAINED RESTRAINED TO THE STRETCHER AND THERE WAS NO REPORT OF OBSERVED INJURY. THE STRETCHER WAS RIGHTED AND THE TRANSPORT WAS ABLE TO BE COMPLETED. THERE WAS NO ALLEGATION OF PRODUCT MALFUNCTION CONTRIBUTING TO THE INCIDENT. AN AUTHORIZED FIELD SERVICE TECHNICIAN WAS DISPATCHED TO CONDUCT A VISUAL AND FUNCTIONAL EVALUATION OF THE STRETCHER AT THE CUSTOMER'S LOCATION. THERE WAS DAMAGE OBSERVED TO THESTRETCHER'S TELESCOPING HANDLE AS A RESULT OF THE INCIDENT. THE STRETCHER WAS REPAIRED AND RETURNED TO SERVICE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 21517870 ↗
• MalfunctionJul 18, 2024Mechanical Problem; Mechanical Problem

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE THE STRETCHER LEGS WOULD ALLEGEDLY NOT EXTEND. THE PATIENT WAS TRANSFERRED TO ANOTHER STRETCHER TO CONTINUE THE TRANSPORT. NO INJURY OR ADVERSE EFFECT TO THE PATIENT OR MEDIC CREW WAS REPORTED. THE STRETCHER WAS RETURNED TO THE MANUFACTURER. A VISUAL AND FUNCTIONAL EVALUATION WAS CONDUCTED AND THE REPORTED ISSUE COULD NOT BE DUPLICATED. BOTH LEGS WERE FOUND TO BE OPERATING AS INTENDED DURING THE LOADING AND UNLOADING PROCESS. THERE WAS OBSERVED DAMAGE TO THE MANUAL RELEASE CABLE. IT IS UNKNOWN IF THIS CONTRIBUTED TO THE INCIDENT; HOWEVER, AS A PRECAUTIONARY MEASURE, THE MANUAL RELEASE CABLE WAS REPLACED AND THE STRETCHER WAS RETURNED TO THE CUSTOMER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19775892 ↗
• MalfunctionJun 27, 2024Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE, THE SAFETY BAIL OF THE STRETCHER ALLEGEDLY DID NOT ENGAGE WITH THE SAFETY HOOK AND THE STRETCHER LOWERED FROM THE AMBULANCE. IT WAS REPORTED THE PATIENT NONVERBALLY EXPRESSED PAIN BUT NO PHYSICAL INJURY WAS OBSERVED. REPORTED MEDICAL INTERVENTION WAS DESCRIBED AS ASSESSMENT ONLY. THE STRETCHER WAS RETURNED TO THE MANUFACTURER FOR A VISUAL AND FUNCTIONAL EVALUATION. THE STRETCHER WAS CYCLED THROUGH THE LOAD/UNLOAD PROCESS SEVERAL TIMES AND THE REPORTED ISSUE COULD NOT BE DUPLICATED AND THE STRETCHER WAS OBSERVED TO BE FUNCTIONING AS INTENDED. IT COULD NOT BE DETERMINED WHAT THE CONTRIBUTING FACTOR TO THE INCIDENT WAS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19625079 ↗
• MalfunctionJun 13, 2024Unintended Movement; Unintended Movement

  IT WAS REPORTED WHILE UNLOADING A PATIENT FROM THE AMBULANCE, THE STRETCHER ALLEGEDLY DID NOT ENGAGE WITH THE SAFETY HOOK AND THE STRETCHER LOWERED FROM THE AMBULANCE WITH THE PATIENT. AT THIS TIME, THE SERIAL NUMBER OF THE STRETCHER AND ADDITIONAL DETAILS ABOUT THE INCIDENT.HAVE NOT BEEN PROVIDED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19529611 ↗

Other Ferno-Washington, Inc. products

• Transcend Chair Series3 models · 33 reports