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eCareManager 4.5Recalls & reported problems

Visicu, Inc. · Telehealth Center Product License · Class 2

Data updated Oct 13, 2026 from official FDA records · Editorial policy

Adverse event reports
1
Deaths reported
1
Injuries reported
0
Recalls naming it
1

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 00884838102910), received between Nov 5, 2024 and Nov 5, 2024 — classified as 1 death.

The most frequently reported specific device problem is “Intermittent Communication Failure” (1 report).

1 FDA recall record name this device's identifier.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 1 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 0 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520261
Last 36 months. The most recent month may be incomplete.

Recalls naming this device

  1. Jan 3, 2022Terminated

    eCareManager (eCM) Sentry Score software not approved for use

    Z-0549-2022 · Root cause: Under Investigation by firm · FDA record ↗

Most reported problems

Device problems

  • Intermittent Communication Failure1

Patient problems

  • Insufficient Information1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • DeathNov 5, 2024Intermittent Communication Failure; Intermittent Communication Failure

    CUSTOMER REPORTED TO PHILIPS THAT, THE BEDSIDE NURSE PUSHED THE ELERT BUTTON, BUT NO ALERT WAS RECEIVED REMOTELY AND THE PATIENT SUBSEQUENTLY PASSED AWAY.

    Patient problems: Insufficient Information

    MAUDE report 20607982 ↗

Other System, network and communication, physiological monitors devices

All System, network and communication, physiological monitors devices →

Sources and updates

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