Arthrex® AR-3200-0030Recalls & reported problems

Summary

The FDA's MAUDE database contains 26 adverse event reports that list this exact device (DI 00888867299580), received between Aug 18, 2023 and Jul 16, 2024 — classified as 26 malfunctions.

The most frequently reported specific device problem is “Display or Visual Feedback Problem” (6 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Most reported problems

Recent adverse event reports

The 25 most recent of 26 reports, in the reporter's own words as published by the FDA.

• MalfunctionJul 16, 2024No Display/Image; No Display/Image

  IT WAS REPORTED THAT, DURING A WRIST ARTHROSCOPY, THE SCREEN OF THE DEVICE STOPPED WORKING. THERE WAS POWER TO THE DEVICE, AND THE SCREEN WAS ¿ON¿; HOWEVER, THE SCREEN WAS BLANK. IT WAS TRIED TO TURN THE DEVICE OFF AND ON (HARD RESET ETC.) BUT NOTHING WORKED. ACCORDING TO THE SURGEON, NO HARM FOR PATIENT, OPERATOR OR THIRD PARTY OCCURRED. THE SURGERY WAS FINISHED SUCCESSFULLY WITH A DIFFERENT DEVICE (THEY HAD TO SWITCH TO USING THEIR SMITH AND NEPHEW CAMERA STACK AND A 2.7MM SCOPE.). IT WAS NOT NECESSARY TO SWITCH THE SURGICAL TECHNIQUE OR DO A SECOND SURGERY.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19750280 ↗
• MalfunctionJul 10, 2024Failure to Charge; Failure to Charge

  ON 6/14/2024, IT WAS REPORTED BY AN ARTHREX EMPLOYEE VIA (B)(4) THAT AN AR-3200-0030 NANOSCOPE CONSOLE (FROM A LOANER SET RAR-3200-0030 / SN: (B)(6) WOULD NOT HOLD A CHARGE AND WILL ONLY WORK IF PLUGGED IN. THE CASE WAS COMPLETED WITH THE AR-3200-0030 NANOSCOPE CONSOLE BEING PLUGGED IN THROUGH THE ENTIRE PROCEDURE. THIS WAS DISCOVERED DURING AN IN/OFF CARPAL TUNNEL RELEASE PROCEDURE (B)(6) 2024 , WITH NO REPORTED PATIENT HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19709546 ↗
• MalfunctionJun 21, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  ON 05/23/2024, IT WAS REPORTED BY A SALES REPRESENTATIVE VIA (B)(4) THAT AN AR-3200-0030 CAMERA HEAD WAS EXPERIENCING AN ISSUE. CONTACT HAS STATED THAT THE DEVICE HAS LOST ITS IMAGE. TECH SUPPORT TRIED TO DUPLICATE THE ISSUE WITH NO LUCK. CONTACT HAS AGREED TO CLOSE THE TICKET FOR NOW AND WILL CONTACT TECH SUPPORT AGAIN IF THE ISSUE PERSISTS. THE ISSUE WAS RESOLVED. THIS OCCURRED DURING USE IN A CASE WITH NO PATIENT EFFECT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19583772 ↗
• MalfunctionJun 19, 2024Connection Problem; Connection Problem

  IT WAS REPORTED THAT PRINTING WAS NOT AVAILABLE WHILE USING THE AR-3200-0030 NANOSCOPE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19568239 ↗
• MalfunctionJun 19, 2024Connection Problem; Connection Problem

  IT WAS REPORTED THAT WHEN ATTEMPTING TO PRINT FROM AN AR-3200-0030 NANO CONSOLE TO AN ARTHREX PRINTER, THE PRINTER WOULD NOT RESPOND, EVEN WITH APPROPRIATE UPDATES.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19568147 ↗
• MalfunctionJun 19, 2024Intermittent Communication Failure; Intermittent Communication Failure

  IT WAS REPORTED THAT THE AR-3200-0030, NANOSCOPE CONSOLE IS UNABLE TO PRINT TO MULTIPLE SONY PRINTERS.

  Patient problems: Insufficient Information

  MAUDE report 19568050 ↗
• MalfunctionJun 19, 2024Complete Loss of Power; Complete Loss of Power

  IT WAS REPORTED THAT THE POWER ADAPTER ON THE AR-3200-0030 NO LONGER WORKS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19566465 ↗
• MalfunctionJun 19, 2024Communication or Transmission Problem; Communication or Transmission Problem

  IT WAS REPORTED THAT THE IPAD IS NOT RECOGNIZED BY THE NANOSCOPE CONSOLE.

  Patient problems: Insufficient Information

  MAUDE report 19566114 ↗
• MalfunctionJun 18, 2024Intermittent Loss of Power; Intermittent Loss of Power

  ON 04/25/2022 IT WAS REPORTED BY A SALES REPRESENTATIVE VIA SEMS THAT AN AR-3210-0040 NANOSCOPE CHARGING CABLE ONLY CHARGES IF HELD IN PROPER POSITION. THIS WAS DISCOVERED DURING USE IN A KNEE PROCEDURE ON (B)(6) 2022. THE CASE WAS COMPLETED SUCCESSFULLY WITH A SMALL JOINT SCOPE.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19558439 ↗
• MalfunctionJun 14, 2024Computer Software Problem; Computer Software Problem

  IT WAS REPORTED THAT THE AR-3200-0030 CONSOLE, NEEDS TO ENABLE AR-3200-1020 DICOM KEY FOR THE REPLACEMENT .

  Patient problems: Insufficient Information

  MAUDE report 19540038 ↗
• MalfunctionJun 13, 2024Failure to Power Up; Failure to Power Up

  IT WAS REPORTED, THAT THE GREEN DOT ON THE SPLASH SCREEN, OF THE AR-3200-0030, NANO CONSOLE DOES NOT POWER ON. TS: POWER CYCLED THE DEVICE AND IT WILL NOT POWER ON, THE SCREEN ONLY SHOWS A GREEN DOT RECOMMEND REPLACEMENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19531553 ↗
• MalfunctionJun 11, 2024Activation Failure; Activation Failure

  IT WAS REPORTED THAT THE AR-3200-0030, CANNOT BOOT AND ORANGE LIGHT LIT.

  Patient problems: Insufficient Information

  MAUDE report 19509247 ↗
• MalfunctionJun 7, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  IT WAS REPORTED THAT THE AR-3200-0030 NANOSCOPE CONSOLE, HAS RED LINES ON THE SCREEN.

  Patient problems: Insufficient Information

  MAUDE report 19488843 ↗
• MalfunctionJun 3, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  IT WAS REPORTED THAT THE AR-3200-0030 NANOSCOPE HAS A BLACK SCREEN.

  Patient problems: Insufficient Information

  MAUDE report 19449814 ↗
• MalfunctionMay 20, 2024Unexpected Shutdown; Unexpected Shutdown

  IT WAS REPORTED THAT THE DEVICE IS OUT OF ORDER/ BURNED WHILE TESTED. THERE WAS NO HARM OR ADVERSE EVENT FOR PATIENT, OPERATOR OR THIRD PARTY REPORTED. NO FURTHER INFORMATION RECEIVED. UPDATE, 15-SEP-2021 SAC. RECEIVED FURTHER INFORMATION THAT THE DEVICE STARTED TO WORK AND SUDDENLY BECAME OUT OF ORDER DURING THE TESTS. THE DEVICE STARTED BUT NOTHING APPEARED ON THE MONITOR RIGHT AFTER.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19352736 ↗
• MalfunctionMay 10, 2024Use of Device Problem; Use of Device Problem

  IT WAS REPORTED THE NANOSCOPE CONSOLE WILL NOT EXPORT. THIS WAS TROUBLESHOT WITH TECH SUPPORT BY UNPLUGGING AND CHARGING PLUS USING DIFFERENT CABLES TO RESOLVE THE ISSUE.

  Patient problems: Insufficient Information

  MAUDE report 19285649 ↗
• MalfunctionApr 30, 2024No Display/Image; No Display/Image

  IT WAS REPORTED THAT THE AR-3200-0030 NANOSCOPE CONSOLE ONLY HAS A BLACK SCREEN.

  Patient problems: Insufficient Information

  MAUDE report 19211510 ↗
• MalfunctionApr 25, 2024Battery Problem; Battery Problem

  PER REPAIR SERVICE TECHNICAN: THE FOLLOWING PRODUCT ISSUE WAS IDENTIFIED DURING INCOMING EVALUATION: BATTERY STATUS NOT CORRECT. AFTER RESTART THE DEVICE SHOW DIFFERENZ BATTERY STATUS (70%, 42%, 58%). NO CUSTOMER STATEMENT. RETURN TO VENDOR.

  Patient problems: Insufficient Information

  MAUDE report 19187663 ↗
• MalfunctionApr 25, 2024Scratched Material; Scratched Material

  IT WAS REPORTED THAT STAINS WERE NOTICED ON THE MONITOR AFTER IT WAS SWITCHED ON. THE PROBLEM WAS NOTICED AFTER THE SURGERY. THERE WAS NO HARM FOR PATIENT, OPERATOR OR THIRD PARTY REPORTED. NO FURTHER INFORMATION WAS RECEIVED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19182157 ↗
• MalfunctionApr 25, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  IT WAS REPORTED THAT THE AR-3200-0030 NANO CONSOLE, IS STUCK AT BLACK SCREEN WHEN BOOTING UP AFTER CHARGING OVERNIGHT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19179916 ↗
• MalfunctionApr 24, 2024Defective Device; Defective Device

  IT WAS REPORTED THAT THE AR-3200-0030 NANOSCOPE CONSOLE WAS HAVING TROUBLE WITH THE DICOM SEND AND RECEIVE OPTIONS.

  Patient problems: Insufficient Information

  MAUDE report 19175169 ↗
• MalfunctionApr 19, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  IT WAS REPORTED THAT THE TOUCHSCREEN ON THE AR-3200-0030 NANO CONSOLE DOES NOT RESPOND. TS: TOUCHSCREEN FAILURE.

  Patient problems: Insufficient Information

  MAUDE report 19144646 ↗
• MalfunctionApr 8, 2024Display or Visual Feedback Problem; Display or Visual Feedback Problem

  ON 03/18/2024, IT WAS REPORTED BY A SALES REPRESENTATIVE VIA (B)(4) THAT AN AR-3200-0030 NANOSCOPE CONSOLE WOULD NOT ALLOW VIDEOS AND PICTURES TO BE TAKEN IN SUCCESSION, WHEN SWITCHING FROM TAKING PICTURES TO VIDEO THERE WAS A 15 SECOND OR MORE LAG. THIS WAS DISCOVERED DURING A PROCEDURE WITH NO PATIENT HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19060690 ↗
• MalfunctionApr 2, 2024No Display/Image; No Display/Image

  ON 03/04/2024, IT WAS REPORTED BY A SALES REPRESENTATIVE VIA (B)(4) THAT AN AR-3200-0030 SYNERGY CONSOLE IS HAVING AN ISSUE WHEN TAKING PICTURES. IN ADDITION, THE VIDEO HAS A LAG OF 15 SECONDS OR MORE. TECH SUPPORT IS TROUBLESHOOTING TO RESOLVE THE ISSUE. THE PATIENT WAS NOT AFFECTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19021126 ↗
• MalfunctionAug 18, 2023Defective Device; Defective Device

  ON (B)(6) 2023, IT WAS REPORTED BY A SALES REPRESENTATIVE VIA SEMS THAT AN AR-3200-0030 NANOSCOPE CONSOLE WAS MALFUNCTIONING; MULTIPLE ERRORS WERE SHOWING. THIS WAS DISCOVERED DURING AN UNSPECIFIED PROCEDURE, WITH NO PATIENT HARM.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 17575283 ↗