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Moxi S7-R (amber)Recalls & reported problems

Sonova AG · Class 2

Data updated Oct 16, 2026 from official FDA records · Editorial policy

Adverse event reports
2
Deaths reported
0
Injuries reported
2
Recalls naming it
0

Summary

The FDA's MAUDE database contains 2 adverse event reports that list this exact device (DI 07613389770568), received between Dec 17, 2025 and Dec 26, 2025 — classified as 2 injuries.

The most frequently reported specific device problem is “Patient Device Interaction Problem” (2 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 16, 2026.

Reports received per month

Nov 2023: 0 reportsDec 2023: 0 reportsJan 2024: 0 reportsFeb 2024: 0 reportsMar 2024: 0 reportsApr 2024: 0 reportsMay 2024: 0 reportsJun 2024: 0 reportsJul 2024: 0 reportsAug 2024: 0 reportsSep 2024: 0 reportsOct 2024: 0 reportsNov 2024: 0 reportsDec 2024: 0 reportsJan 2025: 0 reportsFeb 2025: 0 reportsMar 2025: 0 reportsApr 2025: 0 reportsMay 2025: 0 reportsJun 2025: 0 reportsJul 2025: 0 reportsAug 2025: 0 reportsSep 2025: 0 reportsOct 2025: 0 reportsNov 2025: 0 reportsDec 2025: 2 reportsJan 2026: 0 reportsFeb 2026: 0 reportsMar 2026: 0 reportsApr 2026: 0 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 0 reportsOct 2026: 0 reports2024202520262
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Patient Device Interaction Problem2

Patient problems

  • Blister2
  • Hypersensitivity/Allergic reaction2

Recent adverse event reports

The 2 most recent of 2 reports, in the reporter's own words as published by the FDA.

  • InjuryDec 26, 2025Patient Device Interaction Problem; Patient Device Interaction Problem

    IT HAS BEEN BROUGHT TO MANUFACTURER'S ATTENTION THAT BLISTERING BEHIND THE EAR WAS OBSERVED IN A PATIENT. ENT HAS SET THE PATIENT ON MEDICATION, STEROID CREAM. THE PATIENT WAS FITTED WITH THE DEVICE ON (B)(6) 2025 AND CSHELLS ON (B)(6) 2025. THE PATIENT HAD SEEN THE BLISTERING ON SKIN BEHIND EAR ON (B)(6) 2025 BUT HE DIDN'T GO TO MD UNTIL FEW DAYS AGO. THE PATIENT STARTED CREAM RECENTLY. MD FELT THERE MAY BE LEAKAGE FROM AID AND REQUESTED DEVICE REPLACEMENT. IT WAS SAID THE AIDS WERE SENT IN FOR REPAIR WITH NEW HOUSING AND CSHELL FOR REMAKE. IT WAS REPORTED THE ISSUE IS ONLY BEHIND ONE EAR. THE OTHER EAR WAS REPORTED FINE. THE EAR WAS PUT ON REST TO LET IT HEAL. THE PATIENT WOULD BE WITHOUT ONE AID UNTIL THE EAR HEALS. PLANNED WAS A RETURN TO MD FOR CLEARANCE FOLLOWED BY FITTING WITH REPAIRED AID. PATIENT HAS ALLERGY TO NICKEL BUT NO OTHER THINGS.

    Patient problems: Blister; Hypersensitivity/Allergic reaction

    MAUDE report 23901292 ↗
  • InjuryDec 17, 2025Patient Device Interaction Problem; Patient Device Interaction Problem

    IT HAS BEEN BROUGHT TO MANUFACTURER'S ATTENTION THAT BLISTERING BEHIND THE EAR WAS OBSERVED IN A PATIENT. ENT HAS SET THE PATIENT ON MEDICATION, STEROID CREAM. THE PATIENT WAS FITTED WITH THE DEVICE ON (B)(6) 2025 AND CSHELLS ON (B)(6) 2025. THE PATIENT HAD SEEN THE BLISTERING ON SKIN BEHIND EAR ON (B)(6) 2025 BUT HE DIDN'T GO TO MD UNTIL FEW DAYS AGO. THE PATIENT STARTED CREAM RECENTLY. MD FELT THERE MAY BE LEAKAGE FROM AID AND REQUESTED DEVICE REPLACEMENT. IT WAS SAID THE AIDS WERE SENT IN FOR REPAIR WITH NEW HOUSING AND CSHELL FOR REMAKE. IT WAS REPORTED THE ISSUE IS ONLY BEHIND ONE EAR. THE OTHER EAR WAS REPORTED FINE. THE EAR WAS PUT ON REST TO LET IT HEAL. THE PATIENT WOULD BE WITHOUT ONE AID UNTIL THE EAR HEALS. PLANNED WAS A RETURN TO MD FOR CLEARANCE FOLLOWED BY FITTING WITH REPAIRED AID. PATIENT HAS ALLERGY TO NICKEL BUT NO OTHER THINGS.

    Patient problems: Blister; Hypersensitivity/Allergic reaction

    MAUDE report 23827167 ↗

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Sources and updates

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