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ACCU-CHEK GUIDERecalls & reported problems across all models

Roche Diagnostics Operations, Inc. · 14 models in the FDA device registry

Data updated Oct 16, 2026 from official FDA records · Editorial policy

1 open recall names at least one ACCU-CHEK GUIDE model. Check whether yours is affected in the recall details, and contact the manufacturer or your healthcare provider.

Adverse event reports
1,416
Deaths reported
0
Injuries reported
50
Recalls
6

We found 14 models of ACCU-CHEK GUIDE by Roche Diagnostics Operations, Inc. in the FDA's device registry (GUDID). Together they are named in 1,416 adverse event reports in the FDA's MAUDE database, received between Sep 4, 2019 and Sep 28, 2026 — classified as 50 injuries, 1,366 malfunctions.

The most frequently reported specific device problem is “Incorrect, Inadequate or Imprecise Result or Readings” (1,020 reports).

6 FDA recall records name at least one of these models by its device identifier, 1 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works

Reports received per month, all models

Nov 2023: 29 reportsDec 2023: 13 reportsJan 2024: 20 reportsFeb 2024: 22 reportsMar 2024: 14 reportsApr 2024: 25 reportsMay 2024: 17 reportsJun 2024: 4 reportsJul 2024: 55 reportsAug 2024: 36 reportsSep 2024: 20 reportsOct 2024: 16 reportsNov 2024: 25 reportsDec 2024: 11 reportsJan 2025: 13 reportsFeb 2025: 23 reportsMar 2025: 15 reportsApr 2025: 20 reportsMay 2025: 13 reportsJun 2025: 13 reportsJul 2025: 8 reportsAug 2025: 10 reportsSep 2025: 9 reportsOct 2025: 10 reportsNov 2025: 14 reportsDec 2025: 14 reportsJan 2026: 13 reportsFeb 2026: 12 reportsMar 2026: 10 reportsApr 2026: 7 reportsMay 2026: 0 reportsJun 2026: 0 reportsJul 2026: 0 reportsAug 2026: 0 reportsSep 2026: 3 reportsOct 2026: 0 reports20242025202655
Last 36 months. The most recent month may be incomplete.

ACCU-CHEK GUIDE recalls

FDA recall records that name at least one of these models by its device identifier, newest first. Each recall usually covers specific models or lots, so check the details.

  1. May 13, 2024Open, Classified

    The reason for recall is the meters may show an incorrect measurement unit (mmol/L rather than mg/dL) and may result in the wrong unit of measure. Which may subsequently cause an error in interpreting a result as approximately 18 times lower that the actual blood glucose. Potential immediate health consequences of the glucose meter providing a reading in the wrong units of measurement (UOM) may result in inappropriate rescue therapy for presumed hypoglycemia including urgent and repeat administration of carbohydrates. This in turn could lead to frequent episodes of hyperglycemia which is unrecognized and undertreated.Long range consequences of continued use of the affected meters could include mismanagement of the patient s diabetes for longer periods of time potentially resulting in a major health event (in general persistent and/or severe hyperglycemia) that may lead them to seek medical attention, and depending on the duration of hyperglycemia, could contribute to the development of microvascular (i.e., retinopathy, neuropathy, nephropathy) and/or macrovascular (i.e., myocardial infarction, ischemic stroke) complications of diabetes and could lead to fetal damage (abnormal fetal growth and altered organ development and maturation, fetal hypoxemia, spontaneous abortion, and congenital anomalies) in pregnant women. This issue was identified by three initial consumer complaints, with reports that the meters were presenting the incorrect unit of measure.

    Z-2174-2024 · Root cause: Reprocessing Controls · Recall details · FDA record ↗

  2. Sep 30, 2019Terminated

    Potential power issues with the Accu-Chek Guide Blood Glucose Monitoring System.

    Z-0751-2020 · Root cause: Device Design · Recall details · FDA record ↗

  3. Sep 30, 2019Terminated

    Potential power issues with the Accu-Chek Guide Blood Glucose Monitoring System.

    Z-0750-2020 · Root cause: Device Design · Recall details · FDA record ↗

  4. Sep 30, 2019Terminated

    Potential power issues with the Accu-Chek Guide Blood Glucose Monitoring System.

    Z-0749-2020 · Root cause: Device Design · Recall details · FDA record ↗

  5. Sep 30, 2019Terminated

    Potential power issues with the Accu-Chek Guide Blood Glucose Monitoring System.

    Z-0748-2020 · Root cause: Device Design · Recall details · FDA record ↗

  6. Sep 30, 2019Terminated

    Potential power issues with the Accu-Chek Guide Blood Glucose Monitoring System.

    Z-0747-2020 · Root cause: Device Design · Recall details · FDA record ↗

Most reported ACCU-CHEK GUIDE problems

Device problems

  • Incorrect, Inadequate or Imprecise Result or Readings1,020
  • Imprecise or Erratic Results147
  • High Test Results131
  • Display or Visual Feedback Problem50
  • Low Test Results19
  • Adverse Event Without Identified Device or Use Problem11
  • Labelling, Instructions for Use or Training Problem5
  • Melted5

Patient problems

  • No Clinical Signs, Symptoms or Conditions1,013
  • No Consequences Or Impact To Patient188
  • Hypoglycemia94
  • Hyperglycemia40
  • No Known Impact Or Consequence To Patient31
  • Fatigue16
  • Dizziness15
  • Shaking/Tremors15

ACCU-CHEK GUIDE models

14 models, most reported first. Each model has its own page with its reports, recalls and device details.

Recent ACCU-CHEK GUIDE adverse event reports

The 15 most recent reports across all models, in the reporter's own words as published by the FDA.

Other Roche Diagnostics Operations, Inc. products

All Roche Diagnostics Operations, Inc. devices →

Sources and updates

How reports and recalls are matched · Editorial policy · Report an error on this page